Axosoft vs Jira Software | TrustRadius

What users are saying about

Score 6.6 out of 10

Based on 9 reviews and ratings

Score 8.2 out of 10

Based on 1933 reviews and ratings

Feature Rating Comparison

Axosoft

Jira Software

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Axosoft

Jira Software

Quotes/estimates

Pros

Customizable workflow steps help organize projects
Time tracking down to seconds helps to estimate sprints
Burndown charts let you know when to plan your next release

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Verified User

Employee in Other

Computer Software Company, 11-50 employees

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Jira is particularly good at holding all our goals and tasks, all of them being well described within the software and
Jira has integration with a lot of 3rd party tools
Navigation between boards and backlogs is seamless, all of them being linked to each other

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Alexander Delivlaev

Quality Assurance with Test Automation

OmegaCodersInformation Technology & Services, 51-200 employees

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Cons

Timing Out - when editing a story or bug, occasionally Axosoft will time out and all changes will be lost
Viewing past sprints can be hard to locate
Multiple users within a Story - Axosoft could do a better job managing multiple users on the same story
User Interface isn't entirely user friendly and looks a bit outdated

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Verified User

Account Manager in Finance and Accounting

Information Technology and Services Company, 1-10 employees

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Does not integrate with CM tool, such as SVN, which would be useful for managing software releases.
Search features are difficult to use and to import results for reporting. There is some learning curve on these features since it is using programming language.
The Kanban board on Jira [has bugs] and often produces error alerts, even though changing a status still works.
For certain projects in the software , it is less intuitive to close an item. For instance, sometimes you have to move the item back to TO DO status in order to close it out.

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Verified User

Professional in Information Technology

Investment Management Company, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Jira Software 9.0

Based on 35 answers

While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.

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Verified User

Consultant in Engineering

Real Estate Company, 1-10 employees

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Usability

Axosoft 7.0

Based on 1 answer

Once you get the hang of Axosoft, I think it's easy to use however... getting the hang of it takes quite a bit of time. Additionally, once Axosoft makes an update, it can be difficult to find your bearings again. Like I said, once you know how to use the product, I think it's easy but it takes a bit to become comfortable and confident with Axosoft

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Verified User

Account Manager in Finance and Accounting

Information Technology and Services Company, 1-10 employees

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Jira Software 8.0

Based on 26 answers

JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.

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Elissa Bernstein

Product Content Strategist

AdjustComputer Software, 201-500 employees

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Support Rating

Axosoft 5.6

Based on 2 answers

Mostly the admins work on the issues, but most of the users face such issues and errors which get fixed after a login/logout, but this causes a change in the faith for the product in a user's mind. Overall the product can be marked at a good level of usage as our teams are making additions to it and getting the required work out of it.

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Sohaib Ahmed Khattak - PCI QIR

Contour Software - CENTAMAN Functional Consultant - Jonas Operating Group

Contour SoftwareComputer Software, 501-1000 employees

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Jira Software 8.7

Based on 43 answers

Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.

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Verified User

Project Manager in Professional Services

Computer Software Company, 1001-5000 employees

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Online Training

No score

No answers yet

No answers on this topic

Jira Software 8.0

Based on 1 answer

One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.

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Verified User

Employee in Corporate

Telecommunications Company, 1001-5000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Jira Software 9.0

Based on 2 answers

Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.

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Director E-Commerce

Clover Technologies GroupRenewables & Environment, 10,001+ employees

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Alternatives Considered

I actually like JIRA better, to me the UI is a lot cleaner. Easier to use, and search tickets.

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Verified User

Engineer in Information Technology

Human Resources Company, 51-200 employees

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Jira [Sofware] being the market leader, it is a lot easier to sell internally when it comes to the core product (backlog management). The additional scenarios that are supported, such as service ticketing and knowledge base management, can also be added whenever you feel ready with little change management and disruption. However the performance was a bit disappointing when compared to direct competitors, with Jira [Software] taking its time to load heavy kanban boards.

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Verified User

Team Lead in Professional Services

Information Technology and Services Company, 11-50 employees

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Return on Investment

Allowed us to create an agile and flexible process that we can easily change when trying new things
Allows easibility with cross department collaboration speeding up our release cycle and allowing us to have documentation ready on release day
Bug tracking with priorities helps use track and fix urgent issues quickly and effectively.

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Verified User

Employee in Other

Computer Software Company, 11-50 employees

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Jira Software is low cost for few users, so it was cost-effective for a small team.
As we looked to expand our use of Jira, the costs rose dramatically.
We decided to drop Jira Software because it ultimately didn't meet our organization's needs beyond a small group of users.

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Verified User

Supervisor in Information Technology

Chemicals Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Axosoft Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Jira Software Editions & Modules

Edition

Free	Free
Standard	7.00²
Premium	14.00²
Enterprise	Contact Sales

Per User Per Month

Additional Pricing Details

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Rating Summary

Axosoft

Jira Software

Axosoft

Jira Software

Axosoft

Jira Software

Axosoft

Jira Software

Axosoft

Jira Software

Axosoft

Jira Software

Axosoft

Jira Software

Axosoft

Jira Software

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