What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.6 out of 100
Based on 9 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
Axosoft
I would mark Axosoft on seven as a whole as the process it has is helping and working well for our department, and we are managing the software releases with it without any significant issues. Work processes and email tagging is working as expected, and teams are being updated with the results and findings accordingly, so none of the sprints are ending in the dustbin.
Contour Software - CENTAMAN Functional Consultant - Jonas Operating Group
Contour SoftwareComputer Software, 501-1000 employees
LoadSpring
LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesFeature Rating Comparison
Project Management
Axosoft
6.9
LoadSpring
7.4
Task Management
Axosoft
8.0
LoadSpring
8.0
Resource Management
Axosoft
7.0
LoadSpring
8.0
Gantt Charts
Axosoft
9.0
LoadSpring
7.0
Scheduling
Axosoft
6.0
LoadSpring
9.0
Workflow Automation
Axosoft
7.0
LoadSpring
8.0
Team Collaboration
Axosoft
7.0
LoadSpring
8.0
Support for Agile Methodology
Axosoft
9.0
LoadSpring
—
Support for Waterfall Methodology
Axosoft
9.0
LoadSpring
—
Document Management
Axosoft
7.0
LoadSpring
6.0
Email integration
Axosoft
6.7
LoadSpring
6.0
Mobile Access
Axosoft
1.0
LoadSpring
6.0
Timesheet Tracking
Axosoft
8.0
LoadSpring
7.0
Change request and Case Management
Axosoft
5.0
LoadSpring
8.0
Budget and Expense Management
Axosoft
—
LoadSpring
8.0
Professional Services Automation
Axosoft
7.0
LoadSpring
7.5
Quotes/estimates
Axosoft
7.0
LoadSpring
8.0
Invoicing
Axosoft
—
LoadSpring
7.0
Project & financial reporting
Axosoft
—
LoadSpring
8.0
Integration with accounting software
Axosoft
—
LoadSpring
7.0
Pros
Axosoft
- Customizable workflow steps help organize projects
- Time tracking down to seconds helps to estimate sprints
- Burndown charts let you know when to plan your next release

Verified User
Employee in Other
Computer Software Company, 11-50 employeesLoadSpring
- Management of sessions.
- Account/license management.
- Reliability.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesCons
Axosoft
- Timing Out - when editing a story or bug, occasionally Axosoft will time out and all changes will be lost
- Viewing past sprints can be hard to locate
- Multiple users within a Story - Axosoft could do a better job managing multiple users on the same story
- User Interface isn't entirely user friendly and looks a bit outdated

Verified User
Account Manager in Finance and Accounting
Information Technology and Services Company, 1-10 employeesLoadSpring
- Self-service account reactivation.
- Integration of instructions on a per application level.
- Built in linked help for companies using the software.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesUsability
Axosoft
Axosoft 7.0
Based on 1 answer
Once you get the hang of Axosoft, I think it's easy to use however... getting the hang of it takes quite a bit of time. Additionally, once Axosoft makes an update, it can be difficult to find your bearings again. Like I said, once you know how to use the product, I think it's easy but it takes a bit to become comfortable and confident with Axosoft

Verified User
Account Manager in Finance and Accounting
Information Technology and Services Company, 1-10 employeesLoadSpring
No score
No answers yet
No answers on this topic
Support Rating
Axosoft
Axosoft 5.6
Based on 2 answers
Mostly the admins work on the issues, but most of the users face such issues and errors which get fixed after a login/logout, but this causes a change in the faith for the product in a user's mind. Overall the product can be marked at a good level of usage as our teams are making additions to it and getting the required work out of it.
Contour Software - CENTAMAN Functional Consultant - Jonas Operating Group
Contour SoftwareComputer Software, 501-1000 employees
LoadSpring
LoadSpring 8.0
Based on 2 answers
LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesAlternatives Considered
Axosoft
I actually like JIRA better, to me the UI is a lot cleaner. Easier to use, and search tickets.

Verified User
Engineer in Information Technology
Human Resources Company, 51-200 employeesLoadSpring
LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employeesReturn on Investment
Axosoft
- Allowed us to create an agile and flexible process that we can easily change when trying new things
- Allows easibility with cross department collaboration speeding up our release cycle and allowing us to have documentation ready on release day
- Bug tracking with priorities helps use track and fix urgent issues quickly and effectively.

Verified User
Employee in Other
Computer Software Company, 11-50 employeesLoadSpring
- Great license manager.
- Has great up-time for hosting our application.
- Self service account management is non-existent.

Verified User
Team Lead in Information Technology
Construction Company, 1001-5000 employees