What users are saying about
10 Ratings
3 Ratings
10 Ratings
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Score 8 out of 100
3 Ratings
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Score 8 out of 100

Feature Set Ratings

  • LoadSpring ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

6.8

Axosoft

68%
7.4

LoadSpring

74%
LoadSpring ranks higher in 9/14 features

Task Management

8.0
80%
3 Ratings
8.0
80%
1 Rating

Resource Management

7.3
73%
2 Ratings
8.0
80%
1 Rating

Gantt Charts

9.0
90%
1 Rating
7.0
70%
1 Rating

Scheduling

7.0
70%
1 Rating
9.0
90%
1 Rating

Workflow Automation

7.0
70%
3 Ratings
8.0
80%
1 Rating

Team Collaboration

7.0
70%
3 Ratings
8.0
80%
1 Rating

Support for Agile Methodology

9.3
93%
2 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

9.0
90%
1 Rating
N/A
0 Ratings

Document Management

7.0
70%
2 Ratings
6.0
60%
1 Rating

Email integration

5.0
50%
3 Ratings
6.0
60%
1 Rating

Mobile Access

1.0
10%
1 Rating
6.0
60%
1 Rating

Timesheet Tracking

9.0
90%
1 Rating
7.0
70%
1 Rating

Change request and Case Management

3.0
30%
1 Rating
8.0
80%
1 Rating

Budget and Expense Management

N/A
0 Ratings
8.0
80%
1 Rating

Professional Services Automation

7.0

Axosoft

70%
7.5

LoadSpring

75%
LoadSpring ranks higher in 4/4 features

Quotes/estimates

7.0
70%
1 Rating
8.0
80%
1 Rating

Invoicing

N/A
0 Ratings
7.0
70%
1 Rating

Project & financial reporting

N/A
0 Ratings
8.0
80%
1 Rating

Integration with accounting software

N/A
0 Ratings
7.0
70%
1 Rating

Attribute Ratings

  • LoadSpring is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

6.0

Axosoft

60%
3 Ratings
8.0

LoadSpring

80%
1 Rating

Usability

7.0

Axosoft

70%
1 Rating

LoadSpring

N/A
0 Ratings

Support Rating

5.0

Axosoft

50%
2 Ratings
8.0

LoadSpring

80%
2 Ratings

Likelihood to Recommend

Axosoft

Axosoft is well suited as a project management tool for software teams looking to track workloads. Great tool for categorizing features, tasks, bugs, or a customized category into sprints. Companies can take advantage of the tracking aspects to create burndown charts or just to track employee time. I would say it is less appropriate for small task management like a to-do list type application because it has so many features that would go to waste. Furthermore, Axosoft is more geared towards development teams, but you could use it across departments if needed.
Anonymous | TrustRadius Reviewer

LoadSpring

LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.
Anonymous | TrustRadius Reviewer

Pros

Axosoft

  • Sprint Planning - clear schedule views, easy to manipulate
  • Reporting - ability to filter on multiple sets of criteria
  • Logging - detailed audit trails to see what comments, changes, edits were made by whom and when
Anonymous | TrustRadius Reviewer

LoadSpring

  • Management of sessions.
  • Account/license management.
  • Reliability.
Anonymous | TrustRadius Reviewer

Cons

Axosoft

  • A bit hard to use, or a steep learning curve. The UI isn't super intuitive at first, it took me awhile to pick it up and I had to get someone to basically show me what they recommend I set my filters and UI to.
  • This might be a case of improper setup but when making tickets, there isn't an auto response, so we get a lot of duplicate tickets if a conversation happens on the emails before someone takes the case and replies through OnTime.
Anonymous | TrustRadius Reviewer

LoadSpring

  • Self-service account reactivation.
  • Integration of instructions on a per application level.
  • Built in linked help for companies using the software.
Anonymous | TrustRadius Reviewer

Pricing Details

Axosoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

LoadSpring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Usability

Axosoft

Axosoft 7.0
Based on 1 answer
Once you get the hang of Axosoft, I think it's easy to use however... getting the hang of it takes quite a bit of time. Additionally, once Axosoft makes an update, it can be difficult to find your bearings again. Like I said, once you know how to use the product, I think it's easy but it takes a bit to become comfortable and confident with Axosoft
Anonymous | TrustRadius Reviewer

LoadSpring

No score
No answers yet
No answers on this topic

Support Rating

Axosoft

Axosoft 5.0
Based on 2 answers
No answer on this topic is available.

LoadSpring

LoadSpring 8.0
Based on 2 answers
LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Axosoft

I actually like JIRA better, to me the UI is a lot cleaner. Easier to use, and search tickets.
Anonymous | TrustRadius Reviewer

LoadSpring

LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.
Anonymous | TrustRadius Reviewer

Return on Investment

Axosoft

  • Allowed us to create an agile and flexible process that we can easily change when trying new things
  • Allows easibility with cross department collaboration speeding up our release cycle and allowing us to have documentation ready on release day
  • Bug tracking with priorities helps use track and fix urgent issues quickly and effectively.
Anonymous | TrustRadius Reviewer

LoadSpring

  • Great license manager.
  • Has great up-time for hosting our application.
  • Self service account management is non-existent.
Anonymous | TrustRadius Reviewer

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