What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.6 out of 100
Based on 9 reviews and ratings
68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 68 reviews and ratings
Likelihood to Recommend
Axosoft
I would mark Axosoft on seven as a whole as the process it has is helping and working well for our department, and we are managing the software releases with it without any significant issues. Work processes and email tagging is working as expected, and teams are being updated with the results and findings accordingly, so none of the sprints are ending in the dustbin.
Contour Software - CENTAMAN Functional Consultant - Jonas Operating Group
Contour SoftwareComputer Software, 501-1000 employees
Pivotal Tracker
Pivotal Tracker is a great value for the money. If you're strapped for cash and have to work with smaller budgets, this is the right app for you. The support team is great and responsive and the product is easy to pick up and use for your team. It's great to have visibility on your product backlog.

Verified User
Program Manager in Product Management
Human Resources Company, 11-50 employeesFeature Rating Comparison
Project Management
Axosoft
6.9
Pivotal Tracker
—
Task Management
Axosoft
8.0
Pivotal Tracker
—
Resource Management
Axosoft
7.0
Pivotal Tracker
—
Gantt Charts
Axosoft
9.0
Pivotal Tracker
—
Scheduling
Axosoft
6.0
Pivotal Tracker
—
Workflow Automation
Axosoft
7.0
Pivotal Tracker
—
Team Collaboration
Axosoft
7.0
Pivotal Tracker
—
Support for Agile Methodology
Axosoft
9.0
Pivotal Tracker
—
Support for Waterfall Methodology
Axosoft
9.0
Pivotal Tracker
—
Document Management
Axosoft
7.0
Pivotal Tracker
—
Email integration
Axosoft
6.7
Pivotal Tracker
—
Mobile Access
Axosoft
1.0
Pivotal Tracker
—
Timesheet Tracking
Axosoft
8.0
Pivotal Tracker
—
Change request and Case Management
Axosoft
5.0
Pivotal Tracker
—
Professional Services Automation
Axosoft
7.0
Pivotal Tracker
—
Quotes/estimates
Axosoft
7.0
Pivotal Tracker
—
Pros
Axosoft
- Customizable workflow steps help organize projects
- Time tracking down to seconds helps to estimate sprints
- Burndown charts let you know when to plan your next release

Verified User
Employee in Other
Computer Software Company, 11-50 employeesPivotal Tracker
- Pivotal Tracker helps our team visualize our projects in the form of stories (virtual cards) moving through our workflow. This encourages us to break down projects into manageable chunks and have important conversations about deliverables and scope.
- The forced-prioritization allows our team to have a shared understanding about what is most important and make collective decisions about what our team will work on next.
- By dividing future iterations by our team's velocity, Pivotal Tracker accurately predicts when we will complete future work.
Project Manager II
Moffitt Cancer CenterHospital & Health Care, 5001-10,000 employees
Cons
Axosoft
- Timing Out - when editing a story or bug, occasionally Axosoft will time out and all changes will be lost
- Viewing past sprints can be hard to locate
- Multiple users within a Story - Axosoft could do a better job managing multiple users on the same story
- User Interface isn't entirely user friendly and looks a bit outdated

Verified User
Account Manager in Finance and Accounting
Information Technology and Services Company, 1-10 employeesPivotal Tracker
- Categorization of Stories. It would be nice to have the ability to create our own custom categories on top of the backlog, ice box and my work sections.
- Time lines; although we can put in stars for level of difficulty; it would be more beneficial if we can add in due dates, benchmarks and time lines into the system. This would allow us to easily calculate projects and the resource allocation.
- Reports; although we can export and review our history, it would be nice to have the ability to pull reports on progress, % of story completion, and success rate.
Director of Technology
Systems 24-7Computer Software, 11-50 employees
Likelihood to Renew
Axosoft
No score
No answers yet
No answers on this topic
Pivotal Tracker
Pivotal Tracker 10.0
Based on 1 answer
I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.

Verified User
Project Manager in Information Technology
Information Technology and Services Company, 11-50 employeesUsability
Axosoft
Axosoft 7.0
Based on 1 answer
Once you get the hang of Axosoft, I think it's easy to use however... getting the hang of it takes quite a bit of time. Additionally, once Axosoft makes an update, it can be difficult to find your bearings again. Like I said, once you know how to use the product, I think it's easy but it takes a bit to become comfortable and confident with Axosoft

Verified User
Account Manager in Finance and Accounting
Information Technology and Services Company, 1-10 employeesPivotal Tracker
Pivotal Tracker 6.0
Based on 1 answer
It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
Backend Engineer
DoistInternet, 51-200 employees
Support Rating
Axosoft
Axosoft 5.6
Based on 2 answers
Mostly the admins work on the issues, but most of the users face such issues and errors which get fixed after a login/logout, but this causes a change in the faith for the product in a user's mind. Overall the product can be marked at a good level of usage as our teams are making additions to it and getting the required work out of it.
Contour Software - CENTAMAN Functional Consultant - Jonas Operating Group
Contour SoftwareComputer Software, 501-1000 employees
Pivotal Tracker
Pivotal Tracker 8.1
Based on 18 answers
We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
Director of Systems Development
Dark Horse ComicsPublishing, 51-200 employees
Alternatives Considered
Axosoft
I actually like JIRA better, to me the UI is a lot cleaner. Easier to use, and search tickets.

Verified User
Engineer in Information Technology
Human Resources Company, 51-200 employeesPivotal Tracker
Compared to other task management tools, Pivotal Tracker has the best blend of functionality and cost. When you need something simpler than JIRA, and not solely focused on code or UI related tasks like BugHerd, and have a more direct approach to completing tasks than Trello - I would recommend Pivotal Tracker.
Senior Drupal Developer
LevelTen InteractiveInternet, 11-50 employees
Return on Investment
Axosoft
- Allowed us to create an agile and flexible process that we can easily change when trying new things
- Allows easibility with cross department collaboration speeding up our release cycle and allowing us to have documentation ready on release day
- Bug tracking with priorities helps use track and fix urgent issues quickly and effectively.

Verified User
Employee in Other
Computer Software Company, 11-50 employeesPivotal Tracker
- Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
- The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
Co-Founder
DropliiComputer Software, 1-10 employees
Pricing Details
Axosoft
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Pivotal Tracker
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No