What users are saying about
9 Ratings
23 Ratings
9 Ratings
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Score 6.6 out of 100
23 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Axosoft

I would mark Axosoft on seven as a whole as the process it has is helping and working well for our department, and we are managing the software releases with it without any significant issues. Work processes and email tagging is working as expected, and teams are being updated with the results and findings accordingly, so none of the sprints are ending in the dustbin.
Sohaib Ahmed Khattak - PCI QIR | TrustRadius Reviewer

Workamajig

If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
Dacia Coffey | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Axosoft
6.9
Workamajig
7.1
Task Management
Axosoft
8.0
Workamajig
8.4
Resource Management
Axosoft
7.0
Workamajig
7.6
Gantt Charts
Axosoft
9.0
Workamajig
6.6
Scheduling
Axosoft
6.0
Workamajig
7.6
Workflow Automation
Axosoft
7.0
Workamajig
6.1
Team Collaboration
Axosoft
7.0
Workamajig
7.5
Support for Agile Methodology
Axosoft
9.0
Workamajig
6.1
Support for Waterfall Methodology
Axosoft
9.0
Workamajig
7.6
Document Management
Axosoft
7.0
Workamajig
7.5
Email integration
Axosoft
6.7
Workamajig
6.6
Mobile Access
Axosoft
1.0
Workamajig
5.0
Timesheet Tracking
Axosoft
8.0
Workamajig
8.5
Change request and Case Management
Axosoft
5.0
Workamajig
6.1
Budget and Expense Management
Axosoft
Workamajig
7.7

Professional Services Automation

Axosoft
7.0
Workamajig
7.1
Quotes/estimates
Axosoft
7.0
Workamajig
7.1
Invoicing
Axosoft
Workamajig
7.7
Project & financial reporting
Axosoft
Workamajig
8.6
Integration with accounting software
Axosoft
Workamajig
5.0

Pros

Axosoft

  • Customizable workflow steps help organize projects
  • Time tracking down to seconds helps to estimate sprints
  • Burndown charts let you know when to plan your next release
Anonymous | TrustRadius Reviewer

Workamajig

  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
Anonymous | TrustRadius Reviewer

Cons

Axosoft

  • Timing Out - when editing a story or bug, occasionally Axosoft will time out and all changes will be lost
  • Viewing past sprints can be hard to locate
  • Multiple users within a Story - Axosoft could do a better job managing multiple users on the same story
  • User Interface isn't entirely user friendly and looks a bit outdated
Anonymous | TrustRadius Reviewer

Workamajig

  • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
  • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
  • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Scott Millen | TrustRadius Reviewer

Usability

Axosoft

Axosoft 7.0
Based on 1 answer
Once you get the hang of Axosoft, I think it's easy to use however... getting the hang of it takes quite a bit of time. Additionally, once Axosoft makes an update, it can be difficult to find your bearings again. Like I said, once you know how to use the product, I think it's easy but it takes a bit to become comfortable and confident with Axosoft
Anonymous | TrustRadius Reviewer

Workamajig

No score
No answers yet
No answers on this topic

Support Rating

Axosoft

Axosoft 5.6
Based on 2 answers
Mostly the admins work on the issues, but most of the users face such issues and errors which get fixed after a login/logout, but this causes a change in the faith for the product in a user's mind. Overall the product can be marked at a good level of usage as our teams are making additions to it and getting the required work out of it.
Sohaib Ahmed Khattak - PCI QIR | TrustRadius Reviewer

Workamajig

No score
No answers yet
No answers on this topic

Alternatives Considered

Axosoft

I actually like JIRA better, to me the UI is a lot cleaner. Easier to use, and search tickets.
Anonymous | TrustRadius Reviewer

Workamajig

Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.
Anonymous | TrustRadius Reviewer

Return on Investment

Axosoft

  • Allowed us to create an agile and flexible process that we can easily change when trying new things
  • Allows easibility with cross department collaboration speeding up our release cycle and allowing us to have documentation ready on release day
  • Bug tracking with priorities helps use track and fix urgent issues quickly and effectively.
Anonymous | TrustRadius Reviewer

Workamajig

  • Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
  • Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
  • Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Annie Koelker | TrustRadius Reviewer

Pricing Details

Axosoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Workamajig

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Axosoft
6.6
Workamajig
7.9

Usability

Axosoft
7.0
Workamajig

Support Rating

Axosoft
5.6
Workamajig

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