What users are saying about
1 Rating
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Score 6 out of 100
31 Ratings
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Score 7 out of 100

Feature Set Ratings

  • Sophos Email ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

5.7

Axway MailGate SC

57%
7.0

Sophos Email

70%
Sophos Email ranks higher in 6/7 features

Cusomizability

5.0
50%
1 Rating
5.7
57%
15 Ratings

End-to-End Encryption

5.0
50%
1 Rating
8.4
84%
13 Ratings

Management Tools

7.0
70%
1 Rating
6.6
66%
15 Ratings

Anti-malware

N/A
0 Ratings
6.3
63%
15 Ratings

Data Loss Protection

N/A
0 Ratings
8.5
85%
11 Ratings

Threat Detection

N/A
0 Ratings
6.1
61%
14 Ratings

Sandboxing

N/A
0 Ratings
7.6
76%
10 Ratings

Attribute Ratings

  • Axway MailGate SC is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.0

Axway MailGate SC

60%
1 Rating
5.9

Sophos Email

59%
18 Ratings

Likelihood to Renew

Axway MailGate SC

N/A
0 Ratings
3.7

Sophos Email

37%
2 Ratings

Usability

Axway MailGate SC

N/A
0 Ratings
8.3

Sophos Email

83%
9 Ratings

Support Rating

Axway MailGate SC

N/A
0 Ratings
7.4

Sophos Email

74%
12 Ratings

Likelihood to Recommend

Axway MailGate SC

MailGate is well suited for organizations that have sensitive information with the need to securely transport via email, it is less appropriate for larger organizations as the overhead for administrators becomes more complex
Anonymous | TrustRadius Reviewer

Sophos Email

If trying to ensure the email is secure from a certain degree of threats like spam, ransomware and even phishing attacks than Sophos Secure Email Gateway is the answer. In our organization, it's been implemented and none of the security incidents related to those attacks that rooted from email is reported. And Sophos Secure Email Gateway has one of the best email encryption methods we found on the market.
Anonymous | TrustRadius Reviewer

Pros

Axway MailGate SC

  • Ability to alert a variety of statuses to administrators via email
  • Shows health status of the appliance to ensure proper functionality
Anonymous | TrustRadius Reviewer

Sophos Email

  • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
  • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
  • Scalable
Anonymous | TrustRadius Reviewer

Cons

Axway MailGate SC

  • External storage configuration is complex to set up
  • Customer support is average, can be slow depending on the type of issue or request
Anonymous | TrustRadius Reviewer

Sophos Email

  • Rules processing does not perform impersonation filtering properly. For example, if the email gets classified as spam the impersonation rule is not processed against it. This means your users will release these quarantined emails to their inboxes. Impersonation rules should be a top-level rule.
  • The product boasts it has AI and advanced processing but regularly lets credential harvesting emails through constantly. URL filtering does not block them and when they are reported it takes up to an hour to block the malicious URL in the filtering. This is too slow since users typically are clicking on these links in emails within minutes
  • Support is nonchalant with no sense of urgency. They don't follow simple requests for contact hours and will reach out to you hours after your day has ended. Support engineers agree with you that the product fails to meet standards and think this is an ok thing.
  • Emails will get rejected by unknown filters and require research to be done against logs by Sophos support. This is absurd, if an email is blocked it should not require a support ticket for investigating
  • The processing of rules is inconsistent. The same email from the same email address and same IP address is classified as SPAM for some and allowed for others
Anonymous | TrustRadius Reviewer

Pricing Details

Axway MailGate SC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Sophos Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Axway MailGate SC

No score
No answers yet
No answers on this topic

Sophos Email

Sophos Email 3.7
Based on 2 answers
It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
David Orellana | TrustRadius Reviewer

Usability

Axway MailGate SC

No score
No answers yet
No answers on this topic

Sophos Email

Sophos Email 8.3
Based on 9 answers
It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
Patrick Disney | TrustRadius Reviewer

Support Rating

Axway MailGate SC

No score
No answers yet
No answers on this topic

Sophos Email

Sophos Email 7.4
Based on 12 answers
Each time we're contacting Sophos Email Support we are getting a very quick answer and when it is urgent the local team can even do an escalation in such way to handle the situation in urgency; once done, we are called the same day, sometimes the same hour to see how to help us unblock our issue and find a way out.
badr Bendahmane | TrustRadius Reviewer

Alternatives Considered

Axway MailGate SC

MailGate works well with administrative control and ease of use for setting up TLS connectivity between clients
Anonymous | TrustRadius Reviewer

Sophos Email

I have only tried Sophos Email, and I find it to be a very useful tool, as it protects against information leakage such as fraudulent emails, cloud sandboxing and quarantine, which are essential functions and the product works excellent.
Yolanda Garcia | TrustRadius Reviewer

Return on Investment

Axway MailGate SC

  • MailGate has allowed the organization to accept more clients with their knowledge of our ability to securely send emails
Anonymous | TrustRadius Reviewer

Sophos Email

  • Sophos Email has been protecting our users, including the administrative branch, who are the target of attacks most frequently.
  • Every month Sophos Email stops about 100,000 malicious emails. We calculate that if these attacks have saved the company time, it prevents us from having a lot of support staff to attend to the cases.
Anonymous | TrustRadius Reviewer

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