What users are saying about
1 Rating
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Score 6 out of 100
Top Rated
60 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Axway MailGate SC

MailGate is well suited for organizations that have sensitive information with the need to securely transport via email, it is less appropriate for larger organizations as the overhead for administrators becomes more complex
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

Zix is great. In our organization, we have some staff that are very techy and some where technology is a struggle. Zix just works. End users can send emails and Zix scans and quarantines emails if needed. Staff and IT admins are alerted, IT can review the message, and staff has the ability to self-release (if configured that way). After reviewing several other vendors/solutions. Zix is an incredible cloud-hosted solution, so no need to have a server onsite. Customer service has been great on setting up the initial ruleset, and the few times we needed some additional help on pulling reports. Reporting is also great on Zix. You can track messages, see if a message was read (if using the secure portal), expire the message, etc.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Axway MailGate SC
5.7
Zix Email Threat Protection
Cusomizability
Axway MailGate SC
5.0
Zix Email Threat Protection
End-to-End Encryption
Axway MailGate SC
5.0
Zix Email Threat Protection
Management Tools
Axway MailGate SC
7.0
Zix Email Threat Protection

Pros

Axway MailGate SC

  • Ability to alert a variety of statuses to administrators via email
  • Shows health status of the appliance to ensure proper functionality
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
Dane Spoelker | TrustRadius Reviewer

Cons

Axway MailGate SC

  • External storage configuration is complex to set up
  • Customer support is average, can be slow depending on the type of issue or request
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

  • Ease of use. Other competitors platform is WAY easier to use and customize.
  • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
  • The Zix Protect platform is a complete joke to customize and use.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Axway MailGate SC

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 10.0
Based on 1 answer
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
Anonymous | TrustRadius Reviewer

Usability

Axway MailGate SC

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 7.5
Based on 22 answers
Implementation was far from easy. Educating the employees to trust something they can not see is difficult, and they remain skeptical. Especially as we are not able to explain to them all the ins and outs of the policies that it runs through when scanning for necessary encryption.I almost thing that going with the Zix Mail where they have to push the button to send securely would have been a better implementation for our company as they would then know for certain it was sent securely.
Anonymous | TrustRadius Reviewer

Support Rating

Axway MailGate SC

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 4 answers
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
Robert Paul | TrustRadius Reviewer

Alternatives Considered

Axway MailGate SC

MailGate works well with administrative control and ease of use for setting up TLS connectivity between clients
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

I have never used another platform besides Zix, because when I was starting to look into it, I was asking other agencies that I saw their secure email with the Zix logo on the bottom, and they all highly recommended Zix, so I did not even need to look elsewhere.
Anonymous | TrustRadius Reviewer

Return on Investment

Axway MailGate SC

  • MailGate has allowed the organization to accept more clients with their knowledge of our ability to securely send emails
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

  • I take our responsibility to protect our clients info seriously and Zix has taken a load of worry off of my shoulders.
  • Zix bolsters our image and shows folks we're serious about their privacy.
  • It not only helps me but helps me rest assured that all of my agents clients are protected.
Parrish Peachee | TrustRadius Reviewer

Pricing Details

Axway MailGate SC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zix Email Threat Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Axway MailGate SC
6.0
Zix Email Threat Protection
7.7

Likelihood to Renew

Axway MailGate SC
Zix Email Threat Protection
10.0

Usability

Axway MailGate SC
Zix Email Threat Protection
7.5

Support Rating

Axway MailGate SC
Zix Email Threat Protection
9.0

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