Axway MailGate SC vs Zix Email Threat Protection

Likelihood to Recommend

MailGate is well suited for organizations that have sensitive information with the need to securely transport via email, it is less appropriate for larger organizations as the overhead for administrators becomes more complex

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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Zix is great. In our organization, we have some staff that are very techy and some where technology is a struggle. Zix just works. End users can send emails and Zix scans and quarantines emails if needed. Staff and IT admins are alerted, IT can review the message, and staff has the ability to self-release (if configured that way). After reviewing several other vendors/solutions. Zix is an incredible cloud-hosted solution, so no need to have a server onsite. Customer service has been great on setting up the initial ruleset, and the few times we needed some additional help on pulling reports. Reporting is also great on Zix. You can track messages, see if a message was read (if using the secure portal), expire the message, etc.

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Verified User

Director in Information Technology

Non-profit Organization Management Company, 51-200 employees

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Feature Rating Comparison

Axway MailGate SC

Zix Email Threat Protection

Cusomizability

End-to-End Encryption

Management Tools

Pros

Ability to alert a variety of statuses to administrators via email
Shows health status of the appliance to ensure proper functionality

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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Makes it easy for those receiving emails to create an account and retrieve the email.
Peace of mind knowing emails are secure, and can be tracked.
Monitoring inbound email threats is easy.
Support has been very quick resolving or explaining support tickets I've created.

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Dane Spoelker

IT Coordinator

Ellis & Badenhausen Orthopaedics, psc.Hospital & Health Care, 51-200 employees

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Cons

External storage configuration is complex to set up
Customer support is average, can be slow depending on the type of issue or request

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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Ease of use. Other competitors platform is WAY easier to use and customize.
You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
The Zix Protect platform is a complete joke to customize and use.

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Verified User

Administrator in Information Technology

Hospital & Health Care Company, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Zix Email Threat Protection 10.0

Based on 1 answer

It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.

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Verified User

Technician in Information Technology

Mental Health Care Company, 201-500 employees

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Usability

No score

No answers yet

No answers on this topic

Zix Email Threat Protection 7.5

Based on 22 answers

Implementation was far from easy. Educating the employees to trust something they can not see is difficult, and they remain skeptical. Especially as we are not able to explain to them all the ins and outs of the policies that it runs through when scanning for necessary encryption.I almost thing that going with the Zix Mail where they have to push the button to send securely would have been a better implementation for our company as they would then know for certain it was sent securely.

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Verified User

Director in Human Resources

Medical Devices Company, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

Zix Email Threat Protection 9.0

Based on 4 answers

Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.

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Robert Paul

Technical Administrator

New Hampshire Retirement SystemGovernment Administration, 51-200 employees

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Alternatives Considered

MailGate works well with administrative control and ease of use for setting up TLS connectivity between clients

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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I have never used another platform besides Zix, because when I was starting to look into it, I was asking other agencies that I saw their secure email with the Zix logo on the bottom, and they all highly recommended Zix, so I did not even need to look elsewhere.

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Verified User

Professional in Corporate

Hospital & Health Care Company, 201-500 employees

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Return on Investment

MailGate has allowed the organization to accept more clients with their knowledge of our ability to securely send emails

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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I take our responsibility to protect our clients info seriously and Zix has taken a load of worry off of my shoulders.
Zix bolsters our image and shows folks we're serious about their privacy.
It not only helps me but helps me rest assured that all of my agents clients are protected.

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Parrish Peachee

Agency Owner

Easy Benies LLCInsurance, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Axway MailGate SC

Zix Email Threat Protection

Axway MailGate SC

Zix Email Threat Protection

Axway MailGate SC

Zix Email Threat Protection

Axway MailGate SC

Zix Email Threat Protection

Axway MailGate SC vs Zix Email Threat Protection