Axway MailGate SC vs Zoho Mail

Likelihood to Recommend

MailGate is well suited for organizations that have sensitive information with the need to securely transport via email, it is less appropriate for larger organizations as the overhead for administrators becomes more complex

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion.I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.

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Benjamin Jeffrey

Director of Information Technology

M & M Golf Cars, LLCRetail, 51-200 employees

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Feature Rating Comparison

Axway MailGate SC

Zoho Mail

Cusomizability

End-to-End Encryption

Management Tools

Anti-malware

Data Loss Protection

Threat Detection

Sandboxing

Pros

Ability to alert a variety of statuses to administrators via email
Shows health status of the appliance to ensure proper functionality

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.

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Tommy Parker

Management Consultant

Westinghouse Electric CompanyOil & Energy, 10,001+ employees

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Cons

External storage configuration is complex to set up
Customer support is average, can be slow depending on the type of issue or request

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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Navigating around the admin menus is annoying. You can't sort alphabetically or by anything really. Where most programs you can click a header to sort, Zoho Mail does not contain this functionality. You have to sort through your users page by page until you find who you are looking for.
Unblocking users is a common occurrence because of the extremely sensitive rules they have in place server side. They claim no mass marketing but we have several salesmen who have to send the same invoice and information to multiple people within our company and they constantly get marked as spam, blocked, then I have to unblock them.
Things are named strangely in the back end. There is something similar to Google's filtering for promotional emails and social emails that Zoho has tried to implement, but it is on by default and cannot be shut off for everyone in one fell swoop. You have to have every single user log into the web portal to disable "streams" or emails that Zoho decides fits a certain criteria will skip the inbox and show up in a folder called "Notifications" or "Messages" and it took a very long time for my users to get used to needing to search this additional set of folders.

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Benjamin Jeffrey

Director of Information Technology

M & M Golf Cars, LLCRetail, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

Zoho Mail 9.0

Based on 1 answer

I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.

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Benjamin Jeffrey

Director of Information Technology

M & M Golf Cars, LLCRetail, 51-200 employees

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Alternatives Considered

MailGate works well with administrative control and ease of use for setting up TLS connectivity between clients

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments.• The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.

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Tommy Parker

Management Consultant

Westinghouse Electric CompanyOil & Energy, 10,001+ employees

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Return on Investment

MailGate has allowed the organization to accept more clients with their knowledge of our ability to securely send emails

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Verified User

Analyst in Information Technology

Insurance Company, 501-1000 employees

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The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.

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Tommy Parker

Management Consultant

Westinghouse Electric CompanyOil & Energy, 10,001+ employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Axway MailGate SC Editions & Modules

—

Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Zoho Mail Editions & Modules

Edition

Mail Lite	$1¹
Mail Premium	$4¹
Workplace	$3¹

per user/per month

Additional Pricing Details

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Rating Summary

Axway MailGate SC

Zoho Mail

Axway MailGate SC

Zoho Mail

Axway MailGate SC vs Zoho Mail