What users are saying about
19 Ratings
1 Rating
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Score 6 out of 100
19 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Axway MailGate SC

MailGate is well suited for organizations that have sensitive information with the need to securely transport via email, it is less appropriate for larger organizations as the overhead for administrators becomes more complex
Anonymous | TrustRadius Reviewer

Zoho Mail

If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion.I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Benjamin Jeffrey | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Axway MailGate SC
5.7
Zoho Mail
7.7
Cusomizability
Axway MailGate SC
5.0
Zoho Mail
6.6
End-to-End Encryption
Axway MailGate SC
5.0
Zoho Mail
7.8
Management Tools
Axway MailGate SC
7.0
Zoho Mail
8.3
Anti-malware
Axway MailGate SC
Zoho Mail
6.6
Data Loss Protection
Axway MailGate SC
Zoho Mail
8.0
Threat Detection
Axway MailGate SC
Zoho Mail
8.6
Sandboxing
Axway MailGate SC
Zoho Mail
8.0

Pros

Axway MailGate SC

  • Ability to alert a variety of statuses to administrators via email
  • Shows health status of the appliance to ensure proper functionality
Anonymous | TrustRadius Reviewer

Zoho Mail

  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
Tommy Parker | TrustRadius Reviewer

Cons

Axway MailGate SC

  • External storage configuration is complex to set up
  • Customer support is average, can be slow depending on the type of issue or request
Anonymous | TrustRadius Reviewer

Zoho Mail

  • Navigating around the admin menus is annoying. You can't sort alphabetically or by anything really. Where most programs you can click a header to sort, Zoho Mail does not contain this functionality. You have to sort through your users page by page until you find who you are looking for.
  • Unblocking users is a common occurrence because of the extremely sensitive rules they have in place server side. They claim no mass marketing but we have several salesmen who have to send the same invoice and information to multiple people within our company and they constantly get marked as spam, blocked, then I have to unblock them.
  • Things are named strangely in the back end. There is something similar to Google's filtering for promotional emails and social emails that Zoho has tried to implement, but it is on by default and cannot be shut off for everyone in one fell swoop. You have to have every single user log into the web portal to disable "streams" or emails that Zoho decides fits a certain criteria will skip the inbox and show up in a folder called "Notifications" or "Messages" and it took a very long time for my users to get used to needing to search this additional set of folders.
Benjamin Jeffrey | TrustRadius Reviewer

Support Rating

Axway MailGate SC

No score
No answers yet
No answers on this topic

Zoho Mail

Zoho Mail 9.0
Based on 1 answer
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
Benjamin Jeffrey | TrustRadius Reviewer

Alternatives Considered

Axway MailGate SC

MailGate works well with administrative control and ease of use for setting up TLS connectivity between clients
Anonymous | TrustRadius Reviewer

Zoho Mail

• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments.• The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
Tommy Parker | TrustRadius Reviewer

Return on Investment

Axway MailGate SC

  • MailGate has allowed the organization to accept more clients with their knowledge of our ability to securely send emails
Anonymous | TrustRadius Reviewer

Zoho Mail

  • The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.
Tommy Parker | TrustRadius Reviewer

Pricing Details

Axway MailGate SC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Axway MailGate SC Editions & Modules

Additional Pricing Details

Zoho Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Mail Editions & Modules

Edition
Mail Lite$11
Mail Premium$41
Workplace$31
  1. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Axway MailGate SC
6.0
Zoho Mail
9.2

Support Rating

Axway MailGate SC
Zoho Mail
9.0

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