Ayehu vs. BMC Helix ITSM (Remedy)
Ayehu vs. BMC Helix ITSM (Remedy)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ayehu | N/A | Ayehu headquartered in San Jose helps IT and Security professionals to identify and resolve critical incidents, simplify complex workflows and maintain greater control over IT infrastructure through automation. | N/A | |
BMC Helix ITSM (Remedy) | N/A | BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. | N/A |
Ayehu | BMC Helix ITSM (Remedy) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Ayehu | BMC Helix ITSM (Remedy) | |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Ayehu | BMC Helix ITSM (Remedy) | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Splunk SOAR Score 8.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Palo Alto Networks Cortex XSOAR Score 8.5 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ayehu | BMC Helix ITSM (Remedy) | |
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Likelihood to Recommend | 8.0 (3 ratings) | 7.3 (50 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (6 ratings) |
Usability | - (0 ratings) | 6.5 (3 ratings) |
Support Rating | - (0 ratings) | 8.1 (9 ratings) |
Implementation Rating | - (0 ratings) | 6.6 (2 ratings) |
Configurability | - (0 ratings) | 5.0 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 7.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Ayehu | BMC Helix ITSM (Remedy) | |
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Likelihood to Recommend | Ayehu Software | BMC Software Inc. |
Pros | Ayehu Software | BMC Software Inc. |
Cons | Ayehu Software | BMC Software Inc. |
Likelihood to Renew | Ayehu Software No answers on this topic | BMC Software Inc. |
Usability | Ayehu Software No answers on this topic | BMC Software Inc. |
Support Rating | Ayehu Software No answers on this topic | BMC Software Inc. |
Implementation Rating | Ayehu Software No answers on this topic | BMC Software Inc. |
Alternatives Considered | Ayehu Software No answers on this topic | BMC Software Inc. |
Scalability | Ayehu Software No answers on this topic | BMC Software Inc. |
Return on Investment | Ayehu Software | BMC Software Inc. |
ScreenShots |