azendoo vs. OpenText Hightail

I think Azendoo is suited well to small office tracking projects and tasks together. The shared projects/calendar use is helpful and can make work easier if everyone uses it in a similar manner. The ability to add things from other sources (Dropbox, Evernote, etc) does make it a useful platform because you can integrate other things into the app well. The visibility and shared spaces provide good accountability and follow up for work being done.

Incentivized

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.

Incentivized

• Software Updates - The azendoo interface is constantly being updated with new features which are helpful to our organization. For example, they just rolled out the ability to assign subtasks, so that we don't have to manually update the assignee on each step of a large, multi-step task.
• Email Notifications - azendoo provides complete customization over the amount of notification emails you receive. Some of us prefer to be emailed with each update made within a task, whereas others prefer just a once-daily notification email.
• Levels of organization - azendoo provides many tiers of structure within the platform, making it easy for us to layer levels of detail for a single project. For example, at the workspace level we can define where our teams "live" on azendoo, and at the subject level we can categorize projects for tracking purposes. With the new addition of subtasks, we now have an additional layer of organization which helps us keep track of where a task is at in its lifecycle.

Incentivized

• Management of content, communication, spaces, and projects in general.
• Control of processes, tasks and activities between the different members of teams.
• Collaborative work through different media and channels.

Incentivized

• Despite being integrated with Google Calendar, this integration presents some inconveniences, so working with them together is not very convenient.
• It requires fairly stable internet access to avoid a slow connection with your platform.
• When performing searches, it must be done within the limit of work since otherwise no results are found.
• Its cost can be high but I think it's worth it.
• It is necessary to introduce it to the team slowly so that they can adapt to the software and thus get the most out of it.

Incentivized

• Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.

Incentivized

azendoo is a different tool, meant for a different project type. While it's a good program on its own, Evernote ultimately had all I needed as a single employee/student is the only person within my workspaces. I did not need to network and as such, I did not find it applicable. Later down the road in a shared office, I might feel differently.

Incentivized

Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.

Incentivized

• azendoo's integration with Google Drive has been valuable to our organization, as we are heavy users of Drive. We've been able to seamlessly attach documents to tasks which has been very helpful from a collaboration perspective.
• Training new team members - It's relatively easy to get new team members up-to-speed on what's going on in the department, as they can just log into azendoo and catch up on all of our existing projects and things coming down the pipeline.
• App - azendoo's mobile app has been great for keeping up with progress on items while many of us are out of office or working away from the office. The app has a great user experience and is much easier than keeping tabs via email.

Incentivized

• Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".

Incentivized