What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.1 out of 100
Based on 6 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 14 reviews and ratings
Feature Set Ratings
- azendoo ranks higher in 1 feature set: Project Management
- Upland PSA ranks higher in 1 feature set: Professional Services Automation
Project Management
8.3
azendoo
83%

3.7
Upland PSA
37%
azendoo ranks higher in 9/14 features
azendoo ranks higher in 9/14 features
Task Management
8.1
81%
3 Ratings

3.0
30%
4 Ratings
Resource Management
9.0
90%
3 Ratings

3.0
30%
3 Ratings
Scheduling
7.9
79%
3 Ratings

3.0
30%
2 Ratings
Workflow Automation
8.9
89%
3 Ratings

2.0
20%
3 Ratings
Team Collaboration
9.0
90%
3 Ratings

1.0
10%
3 Ratings
Document Management
8.0
80%
3 Ratings

2.0
20%
3 Ratings
Email integration
8.0
80%
2 Ratings

2.0
20%
3 Ratings
Mobile Access
8.0
80%
3 Ratings

4.5
45%
2 Ratings
Budget and Expense Management
8.0
80%
2 Ratings

1.0
10%
5 Ratings
Gantt Charts
N/A
0 Ratings

8.0
80%
1 Rating
Support for Agile Methodology
N/A
0 Ratings

7.9
79%
2 Ratings
Support for Waterfall Methodology
N/A
0 Ratings

6.9
69%
2 Ratings
Timesheet Tracking
N/A
0 Ratings

2.0
20%
5 Ratings
Change request and Case Management
N/A
0 Ratings

5.2
52%
3 Ratings
Professional Services Automation
9.0
azendoo
90%

10.0
Upland PSA
100%
Upland PSA ranks higher in 2/3 features
Upland PSA ranks higher in 2/3 features
Integration with accounting software
9.0
90%
1 Rating

N/A
0 Ratings
Invoicing
N/A
0 Ratings

10.0
100%
1 Rating
Project & financial reporting
N/A
0 Ratings

10.0
100%
1 Rating
Attribute Ratings
- azendoo is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
azendoo
90%
3 Ratings

1.0
Upland PSA
10%
10 Ratings
Likelihood to Renew
azendoo
N/A
0 Ratings

7.0
Upland PSA
70%
6 Ratings
Usability
azendoo
N/A
0 Ratings

8.0
Upland PSA
80%
1 Rating
Support Rating
azendoo
N/A
0 Ratings

9.0
Upland PSA
90%
2 Ratings
Implementation Rating
azendoo
N/A
0 Ratings

9.0
Upland PSA
90%
2 Ratings
Likelihood to Recommend
azendoo
I think Azendoo is suited well to small office tracking projects and tasks together. The shared projects/calendar use is helpful and can make work easier if everyone uses it in a similar manner. The ability to add things from other sources (Dropbox, Evernote, etc) does make it a useful platform because you can integrate other things into the app well. The visibility and shared spaces provide good accountability and follow up for work being done.
Child Welfare Specialist
Oklahoma Department of Human ServicesCivic & Social Organization, 5001-10,000 employees
Upland PSA
We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.

Verified User
Administrator in Finance and Accounting
Oil & Energy Company, 201-500 employeesPros
azendoo
- Software Updates - The azendoo interface is constantly being updated with new features which are helpful to our organization. For example, they just rolled out the ability to assign subtasks, so that we don't have to manually update the assignee on each step of a large, multi-step task.
- Email Notifications - azendoo provides complete customization over the amount of notification emails you receive. Some of us prefer to be emailed with each update made within a task, whereas others prefer just a once-daily notification email.
- Levels of organization - azendoo provides many tiers of structure within the platform, making it easy for us to layer levels of detail for a single project. For example, at the workspace level we can define where our teams "live" on azendoo, and at the subject level we can categorize projects for tracking purposes. With the new addition of subtasks, we now have an additional layer of organization which helps us keep track of where a task is at in its lifecycle.

Verified User
Employee in Marketing
Marketing and Advertising Company, 11-50 employeesUpland PSA
- We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
- Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
- Tenrox has a great email reminder system for when people need to submit or approve timesheets.
Senior Staff Accountant
Cascade AIDS ProjectNon-Profit Organization Management, 51-200 employees
Cons
azendoo
- Despite being integrated with Google Calendar, this integration presents some inconveniences, so working with them together is not very convenient.
- It requires fairly stable internet access to avoid a slow connection with your platform.
- When performing searches, it must be done within the limit of work since otherwise no results are found.
- Its cost can be high but I think it's worth it.
- It is necessary to introduce it to the team slowly so that they can adapt to the software and thus get the most out of it.
Software Developer
EPAM SystemsInformation Technology and Services, 10,001+ employees
Upland PSA
- Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
- Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
- (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!

Verified User
Administrator in Finance and Accounting
Staffing and Recruiting Company, 501-1000 employeesPricing Details
azendoo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$7.50
Starting Price
$0 per user
azendoo Editions & Modules
Edition
Team plan | $7.501 |
---|---|
Business plan | $14.001 |
Enterprise plan | custom pricing1 |
- per user
Additional Pricing Details
Add some time tracking: +$5.00 user/month Scheduled and accumulated time per taskUpland PSA
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month
Upland PSA Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
azendoo
No score
No answers yet
No answers on this topic
Upland PSA
Upland PSA 7.0
Based on 6 answers
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.

Verified User
Project Manager in Information Technology
Computer Software Company, 11-50 employeesUsability
azendoo
No score
No answers yet
No answers on this topic
Upland PSA
Upland PSA 8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.

Verified User
Administrator in Finance and Accounting
Oil & Energy Company, 201-500 employeesSupport Rating
azendoo
No score
No answers yet
No answers on this topic
Upland PSA
Upland PSA 9.0
Based on 2 answers
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.

Verified User
Administrator in Finance and Accounting
Oil & Energy Company, 201-500 employeesImplementation Rating
azendoo
No score
No answers yet
No answers on this topic
Upland PSA
Upland PSA 9.0
Based on 2 answers
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.

Verified User
Administrator in Finance and Accounting
Oil & Energy Company, 201-500 employeesAlternatives Considered
azendoo
azendoo is a different tool, meant for a different project type. While it's a good program on its own, Evernote ultimately had all I needed as a single employee/student is the only person within my workspaces. I did not need to network and as such, I did not find it applicable. Later down the road in a shared office, I might feel differently.
Child Welfare Specialist
Oklahoma Department of Human ServicesCivic & Social Organization, 5001-10,000 employees
Upland PSA
The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.

Verified User
Professional in Customer Service
Marketing and Advertising Company, 201-500 employeesReturn on Investment
azendoo
- azendoo's integration with Google Drive has been valuable to our organization, as we are heavy users of Drive. We've been able to seamlessly attach documents to tasks which has been very helpful from a collaboration perspective.
- Training new team members - It's relatively easy to get new team members up-to-speed on what's going on in the department, as they can just log into azendoo and catch up on all of our existing projects and things coming down the pipeline.
- App - azendoo's mobile app has been great for keeping up with progress on items while many of us are out of office or working away from the office. The app has a great user experience and is much easier than keeping tabs via email.

Verified User
Employee in Marketing
Marketing and Advertising Company, 11-50 employeesUpland PSA
- Increased time tracking accuracy
- Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
- increased awareness of project pain points and successes

Verified User
Analyst in Information Technology
Food Production Company, 1001-5000 employees