Microsoft Entra External ID vs. Salesforce Identity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Entra External ID
Score 8.5 out of 10
N/A
Microsoft Entra External ID (formerly Azure Active Directory B2C, or alternately, Azure Active Directory External Identities) provides business-to-customer identity as a service. Customers can use their preferred social, enterprise, or local account identities to get single sign-on access to applications and APIs.
$0
per month per active users
Salesforce Identity
Score 7.0 out of 10
N/A
Salesforce Identity is a mobile identity platform.N/A
Pricing
Microsoft Entra External IDSalesforce Identity
Editions & Modules
Premium P1 (for More than 50,000 MAU)
$0.00325
per month per active users
Premium P2 (for More than 50,000 MAU)
$0.01625
per month per active users
No answers on this topic
Offerings
Pricing Offerings
Microsoft Entra External IDSalesforce Identity
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA flat fee of $0.03 is billed for each SMS/Phone-based multi-factor authentication attempt.
More Pricing Information
Community Pulse
Microsoft Entra External IDSalesforce Identity
Top Pros
Top Cons
Best Alternatives
Microsoft Entra External IDSalesforce Identity
Small Businesses
Dashlane
Dashlane
Score 9.3 out of 10
Dashlane
Dashlane
Score 9.3 out of 10
Medium-sized Companies
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Dashlane
Dashlane
Score 9.3 out of 10
Enterprises
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
IBM Cloud App ID
IBM Cloud App ID
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Entra External IDSalesforce Identity
Likelihood to Recommend
8.3
(6 ratings)
7.0
(3 ratings)
User Testimonials
Microsoft Entra External IDSalesforce Identity
Likelihood to Recommend
Microsoft
It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.
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Salesforce
Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.
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Pros
Microsoft
  • Single sign-on simplifies access to your apps from anywhere
  • Strong authentication for your customers using their preferred identity provider.
  • Integrating with social accounts such as Facebook or Google+
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Salesforce
  • SFI, allows you to connect and manage all your applications in one easy to use interface.
  • It has the ability to use many different authentication standards to fit all the different needs of the applications.
  • If the standard isn't supported it has the flexibility to create your own custom solution.
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Cons
Microsoft
  • Troubleshooting diagnostic logs effectively requires VS Code
  • Group and role management requires additional effort
  • The programming model (XML) could use some developer experience love
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Salesforce
  • Can't think of any other than pricing.
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Alternatives Considered
Microsoft
Each one of these alternatives has pros and cons. PingOne from Ping Identity states they "help deliver the secure and seamless customer experience to win battles for customer acquisition, retention, revenue, loyalty, and trust." While that may be the case, they did not fit our needs. We have a complex system and it did not seem to fit into our business.
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Salesforce
One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.
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Return on Investment
Microsoft
  • Having monthly active users billing was cost-effective.
  • Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.
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Salesforce
  • The biggest return is on the auditing and ease of use for the users.
Read full review
ScreenShots