Azure AI Speech vs. TransPerfect GlobalLink

This service is well suited for scenarios where you need to integrate text-to-speech and/or speech-to-text into applications. Within our organisation, it is primarily used by students for development purposes to enable said functionality but is also used to provide accessibility to students who have hearing-related issues. Its multi-language support is also beneficial for our international students who have English as a second language and are therefore able to rapidly translate any text or speech that they do not understand.

Incentivized

It's effective for translating technical content, but there are faster, more intuitive, and visually cleaner tools that are out there. It's a bit clunky and requires too many different steps for different things in my opinion.

Incentivized

• APIs offered are very robust.
• Languages supported is far greater than most of its competitors.
• Integration with our custom apps was easy.
• Speech models that we created using neural voices were quite impressive.
• Translation services worked really well.
• Built in machine learning opens it to a lot more business use cases for the future.

Incentivized

• The glossary is good to work with

Incentivized

• More support for India regional languages and the ability to interpret Indian dialect.
• More detailed documentation with more coded examples to be available.

Incentivized

• Slow, bugs and errors aren't uncommon, logs you out suddenly, sometimes doesn't save what you've worked on even if you commit/save strings
• No shortcut-available, you have to mouse-click a lot, makes work less intuitive
• Confusing interface
• Not sure if it's the tasks' setup once they're sent to linguists, but sometimes almost exact matches don't show up automatically. You have to search bits of a sentence to hopefully find an exact match that had been translated before, but for some reason didn't show as a suggestion. That takes up a huge amount of time.

Incentivized

Azure Cognitive Speech Services is simple and the interface is not complicated even for those getting started with these customer services tools and the best voice recognition. Setting the platform dashboard preferences is also an easy process and with the ability to manage workflow and document management the system functions are stable and effective.

It's the slowest of them all and the design/interface/usability is a little 1990. I also don't feel as confident that it will save my work to the cloud like the others do, because it has logged me out suddenly and didn't save the last strings I had worked on, even if I had committed them and saved them.

Incentivized

• It helps us catch requirements and make notes so that we don't forget when drawing out proposals.
• Also helps us with targeted pitches and helps save time.

Incentivized

• Positive: Helps with content consistency (using the same terms/phrase matches throughout the years)
• Positive: Good glossary building for repeated, technical terms and names
• Negative: I feel it slows work down rather than speeding it up, which is the idea behind using a CAT tool

Incentivized