44 Ratings
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Score 8.6 out of 100
125 Ratings
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Score 8 out of 100

Attribute Ratings

  • Azure Application Gateway is rated higher in 1 area: Support Rating
  • Citrix ADC is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.4

Azure Application Gateway

84%
8 Ratings
8.5

Citrix ADC

85%
20 Ratings

Usability

Azure Application Gateway

N/A
0 Ratings
8.0

Citrix ADC

80%
1 Rating

Support Rating

10.0

Azure Application Gateway

100%
2 Ratings
7.7

Citrix ADC

77%
7 Ratings

Likelihood to Recommend

Azure Application Gateway

For building scalable and highly available applications, Azure Application Gateway does most of the job on behalf of you; automatically load-balancing traffic from a number of users to a number of back-end servers. This ensure scalability and availability. The in-built security is great as can be expected from Microsoft, and user has a variety of tools for monitoring the health of the load-balancing function as well as the health of back end servers behind it.
Janne Mikola | TrustRadius Reviewer

Citrix ADC

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Anonymous | TrustRadius Reviewer

Pros

Azure Application Gateway

  • Easy integration with Load Balancer and Azure Scale Set to provide a full solution for traffic management.
  • With rich routing rule, we could use one Application Gateway as the central point for all internal applications to expose to the external network.
Mounika Chirasani | TrustRadius Reviewer

Citrix ADC

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Jacob Corzine | TrustRadius Reviewer

Cons

Azure Application Gateway

  • Live examples in the Azure documentation
  • Application Gateway UI Blade in Azure Portal can be streamlined
  • Have more advanced feature set as WAF (Web Application Firewall)
Hajira Khan | TrustRadius Reviewer

Citrix ADC

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
Josh Bugbee | TrustRadius Reviewer

Pricing Details

Azure Application Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Citrix ADC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Azure Application Gateway

No score
No answers yet
No answers on this topic

Citrix ADC

Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Anonymous | TrustRadius Reviewer

Support Rating

Azure Application Gateway

Azure Application Gateway 10.0
Based on 2 answers
I don’t like that it's part of the Microsoft brand. In general, I am not a fan of Microsoft products but Azure gets it right.
Mounika Chirasani | TrustRadius Reviewer

Citrix ADC

Citrix ADC 7.7
Based on 7 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Azure Application Gateway

NGINX and Kong are open sources and we don't like open-source. We want an enterprise application that helps us in the production workload.
Thao Vo | TrustRadius Reviewer

Citrix ADC

Our company uses both Citrix ADC and F5 BigIP. This is mostly due to team preference. F5 seems to require the use of separate types of devices to do multi-site load balancing while Citrix ADC functionality is the same software on all devices you implement.
Anonymous | TrustRadius Reviewer

Return on Investment

Azure Application Gateway

  • Costs increased for the company, so expenses were more than before.
  • Was able to get better user experience so users won't feel the website is useless.
Anonymous | TrustRadius Reviewer

Citrix ADC

  • It has saved a tremendous amount of money and manpower by allowing for broad support without the need for a VPN.
  • The security functions within Netscaler enabled our business to pass additional IT-based audits.
  • Having a full Citrix stack from front to back makes our business look more professional both to our users and outsiders.
Anonymous | TrustRadius Reviewer

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