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Azure Automation vs. ServiceNow Orchestration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Automation
Score 8.6 out of 10
N/A
Azure Automation is a solution to automate frequent, time-consuming, and error-prone cloud management tasks, and ensures consistent management for Windows and Linux. Users can write runbooks graphically in PowerShell or Python to integrate Azure services and other public systems required for deploying, configuring, and managing end-to-end processes. It can also be used to orchestrate across on-premises environments using a hybrid runbook worker to deliver on-demand services. Automations from…N/A
ServiceNow Orchestration
Score 8.1 out of 10
N/A
ServiceNow® Orchestration automates IT and business processes for operations management. It includes Password Reset, Client Software Distribution, and activity packs. The solution is designed to support IT administrators, helping to reduce tasks, improve productivity, and automate and accelerate processes.N/A
Pricing
Azure AutomationServiceNow Orchestration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Azure AutomationServiceNow Orchestration
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Azure AutomationServiceNow Orchestration
Workload Automation
Comparison of Workload Automation features of Product A and Product B
Azure Automation
7.2
1 Ratings
14% below category average
ServiceNow Orchestration
8.2
2 Ratings
1% below category average
Multi-platform scheduling5.01 Ratings9.01 Ratings
Central monitoring8.01 Ratings7.02 Ratings
Logging8.01 Ratings9.02 Ratings
Alerts and notifications8.01 Ratings8.02 Ratings
Analysis and visualization8.01 Ratings8.01 Ratings
Application integration6.01 Ratings8.01 Ratings
Best Alternatives
Azure AutomationServiceNow Orchestration
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Apache Airflow
Apache Airflow
Score 8.6 out of 10
Apache Airflow
Apache Airflow
Score 8.6 out of 10
Enterprises
Control-M
Control-M
Score 9.3 out of 10
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.3 out of 10
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User Ratings
Azure AutomationServiceNow Orchestration
Likelihood to Recommend
8.0
(1 ratings)
8.5
(2 ratings)
User Testimonials
Azure AutomationServiceNow Orchestration
Likelihood to Recommend
Microsoft
We have found Azure Automation to be well-suited for tasks that must be performed on a scheduled basis. No matter how simple or tedious tasks are to perform manually, if they run on a scheduled basis, it makes sense to have them automated. If the tasks at hand are only performed once or infrequently, then it may be best to continue performing them manually.
Verified User
Anonymous
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ServiceNow
Servicenow should be particulary used by large companies, or companies that have a lot of large customers. But be aware to have a look at your own demands. If your a company that is not bigger than 250 employees, you should have a look at other ITSM tools.
Verified User
Anonymous
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Pros
Microsoft
  • Scheduled automation of Microsoft 365 and Azure tasks
  • Scheduled automation of scripting (e.g. Powershell)
  • Perform periodic maintenance
Verified User
Anonymous
Read full review
ServiceNow
  • Ticket submission.
  • Issue progress.
  • Technical issue resolving.
  • Email notifications.
Megan Baak | TrustRadius Reviewer
Megan Baak
Banking Officer, Client Experience Process Coordinator
Read full review
Cons
Microsoft
  • An automation template library would be nice
  • Clear estimation of costs - this goes for the entire Azure Automation platform
  • It can be daunting at first due to all the settings and menu levels, but it is not difficult once you get started.
Verified User
Anonymous
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ServiceNow
  • GUI for customers can be improved
  • Workflow designer has hick ups now and then
Verified User
Anonymous
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Alternatives Considered
Microsoft
We did not evaluate any other automation products since we are already using Microsoft 365 and the Azure platform. Additionally, Azure Automation allows for a reasonable number of tasks to be performed each month at no cost, which is especially nice when testing the platform. We found Azure Automate's integration of Powershell invaluable when working directly with Microsoft 365, Sharepoint, Azure AD, and other systems via API.
Verified User
Anonymous
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ServiceNow
Reporting, selections of Servicenow is much better than TOPdesk. Complex workflows can be build CI's and their dependencies are simple to configure
Verified User
Anonymous
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Return on Investment
Microsoft
  • Ensures tasks are not forgotten
  • Saves times - routine tasks no longer have to be performed manually
  • Complicated tasks are no longer an issue
Verified User
Anonymous
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ServiceNow
  • Manage IT issues.
  • Log multiple tickets.
  • Comprehensive platform for entire bank.
  • Helps effectively solve hundreds of issues by prioritizing them.
Megan Baak | TrustRadius Reviewer
Megan Baak
Banking Officer, Client Experience Process Coordinator
Read full review
ScreenShots