What users are saying about
22 Ratings
3 Ratings
22 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Azure Backup

Azure Backup is suitable for companies of various sizes, with varying amounts of data. The cost of the investment should be thought out carefully so that there are no bad surprises with unnecessary files going to Azure Backup. The interface is friendly and easy to configure and it does not require your company to have a backup expert. It is highly recommended for companies with smaller number of servers and better if the servers are already running in an Azure environment.
Ismael Pereira | TrustRadius Reviewer

SpiderOak

SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.
Dave King | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Azure Backup
9.2
SpiderOak
8.9
Versioning
Azure Backup
9.5
SpiderOak
10.0
Video files
Azure Backup
8.4
SpiderOak
9.0
Audio files
Azure Backup
8.7
SpiderOak
9.0
Document collaboration
Azure Backup
9.8
SpiderOak
8.0
Access control
Azure Backup
10.0
SpiderOak
10.0
File search
Azure Backup
8.5
SpiderOak
7.0
Device sync
Azure Backup
9.5
SpiderOak
9.0

Cloud Storage Security & Administration

Azure Backup
9.4
SpiderOak
9.0
User and role management
Azure Backup
9.7
SpiderOak
10.0
File organization
Azure Backup
9.4
SpiderOak
8.0
Device management
Azure Backup
9.2
SpiderOak
9.0

Cloud Storage Platform

Azure Backup
9.3
SpiderOak
8.3
Performance
Azure Backup
9.4
SpiderOak
8.0
Reliability
Azure Backup
10.0
SpiderOak
9.0
Storage Reports
Azure Backup
8.3
SpiderOak
8.0

Pros

Azure Backup

  • Microsoft products (especially Azure) integration (Windows/Azure SQL instances).
  • Easy to implement and to administer.
  • Friendly interface, compatible to Azure visual identity.
  • Easy to back up and restore.
  • Relatively good backup performance.
Anonymous | TrustRadius Reviewer

SpiderOak

  • Versions Files meaning it makes multiple copies of the same files as it is updated
  • Zero Knowledge meaning our storage is complete secure and private
Dave King | TrustRadius Reviewer

Cons

Azure Backup

  • Perhaps makes users a bit more dependent on the UI of the service to use it.
  • The lack of detailed APIs makes it a little harder to integrate into an automation chain.
Anonymous | TrustRadius Reviewer

SpiderOak

  • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
  • Support meanig there is no number to call, you do everything over email
Dave King | TrustRadius Reviewer

Support Rating

Azure Backup

Azure Backup 8.9
Based on 4 answers
One of the differentials of the solution is the high level of guarantee and support of the Azure Backup solution. Microsoft is a reference in a technology company with a highly trained support team and helps us with any questions or technical problems with the tool. Service is fast and efficient with trained engineers.
Amanda Wiens | TrustRadius Reviewer

SpiderOak

SpiderOak 7.0
Based on 1 answer
While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.
Dave King | TrustRadius Reviewer

Alternatives Considered

Azure Backup

Azure Backup is based on the most secure and encrypted cloud storage facility available...Microsoft. They have been doing this a long time and have ironed out all the kinks, leaving only the good and dependable solution in place. Azure Backup is fast also, you do not have major delays and internet throttling happening from Microsoft, unlike nearly all other competitors. Have you ever tried downloading a backup you have in the cloud from any solution other than Microsoft Azure Backup? If you have, you know they throttle the speed drastically and it could take you more than an hour to restore just 100mb of data. Most server backups are over 50 GB, some of mine are over 1.5 TB. With those slow speeds it could take weeks to recover your system just because you are waiting on the download to finish. Those companies then offer to send you an external drive with your data on it...but for a major price tag! You should not have to pay extra to get your data back and should not have to wait more than an hour to get it all downloaded either. Microsoft does not throttle Azure Backup downloads and I can almost guarantee that they have faster speeds than you have, meaning that you will be able to download at your maximum internet speeds and recover your systems quickly!
John Fester | TrustRadius Reviewer

SpiderOak

In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.
Dave King | TrustRadius Reviewer

Return on Investment

Azure Backup

  • The ability to provide customers with peace of mind that their VM's are protected.
  • Low cost as you only pay for the storage.
Anonymous | TrustRadius Reviewer

SpiderOak

  • ROI is positive when you consider unlimited data for the annual cost.
  • Versioning when you consider backing up documents that continually change and need to restore a previous version.
Dave King | TrustRadius Reviewer

Pricing Details

Azure Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Azure Backup Editions & Modules

Edition
Storage in GB/Month$0.0224 to $0.05691
Backup Instance <50GB$5.00 + storage consumed
Backup Instance > 50 GB but < or = 500 GB$10.00 + storage consumed
Backup Instance Instance is > 500 GB$10 for each 500 GB increment + storage consumed
  1. per GB
Additional Pricing Details

SpiderOak

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SpiderOak Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Azure Backup
9.3
SpiderOak
8.0

Support Rating

Azure Backup
8.9
SpiderOak
7.0

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