Chose Azure Bot Service (Microsoft Bot Framework)
Azure Bot is a complete package, and Microsoft is working in a very enthusiastic way to improve the developer experience.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Azure Bot Service (Microsoft Bot Framework) | N/A | Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place. | N/A | |
Google Cloud Dialogflow | N/A | Dialogflow (formerly Api.ai) is a chatbot building tool, designed to give users new ways to interact with digital products by building engaging voice and text-based conversational interfaces powered by AI. Dialogflow was acquired by Google in 2019. | N/A |
Azure Bot Service (Microsoft Bot Framework) | Google Cloud Dialogflow | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Azure Bot Service (Microsoft Bot Framework) | Google Cloud Dialogflow | |
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Considered Both Products | Azure Bot Service (Microsoft Bot Framework) | Google Cloud Dialogflow No answer on this topic |
Top Pros | ||
Top Cons |
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Azure Bot Service (Microsoft Bot Framework) | Google Cloud Dialogflow | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | IBM watsonx Assistant Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Zoom Contact Center Score 9.2 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Azure Bot Service (Microsoft Bot Framework) | Google Cloud Dialogflow | |
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Likelihood to Recommend | 8.7 (5 ratings) | 8.7 (5 ratings) |
Usability | 8.7 (2 ratings) | 8.9 (5 ratings) |
Support Rating | 8.7 (4 ratings) | 8.3 (5 ratings) |
Azure Bot Service (Microsoft Bot Framework) | Google Cloud Dialogflow | |
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Likelihood to Recommend | Microsoft | Google |
Pros | Microsoft | Google |
Cons | Microsoft | Google |
Usability | Microsoft | Google |
Support Rating | Microsoft | Google |
Alternatives Considered | Microsoft | Google No answers on this topic |
Return on Investment | Microsoft | Google |
ScreenShots |