Azure Bot Service (Microsoft Bot Framework) vs. Freshchat
Azure Bot Service (Microsoft Bot Framework) vs. Freshchat
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Azure Bot Service (Microsoft Bot Framework) | N/A | Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place. | N/A | |
Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user |
Azure Bot Service (Microsoft Bot Framework) | Freshchat | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Azure Bot Service (Microsoft Bot Framework) | Freshchat | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Azure Bot Service (Microsoft Bot Framework) | Freshchat | |
---|---|---|
Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Azure Bot Service (Microsoft Bot Framework) | Freshchat | |
---|---|---|
Likelihood to Recommend | 8.7 (5 ratings) | 9.0 (24 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (2 ratings) |
Usability | 8.7 (2 ratings) | 9.0 (1 ratings) |
Support Rating | 8.7 (4 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Azure Bot Service (Microsoft Bot Framework) | Freshchat | |
---|---|---|
Likelihood to Recommend | Microsoft | Freshworks Inc |
Pros | Microsoft | Freshworks Inc |
Cons | Microsoft | Freshworks Inc |
Likelihood to Renew | Microsoft No answers on this topic | Freshworks Inc |
Usability | Microsoft | Freshworks Inc |
Support Rating | Microsoft | Freshworks Inc |
Implementation Rating | Microsoft No answers on this topic | Freshworks Inc |
Alternatives Considered | Microsoft | Freshworks Inc |
Return on Investment | Microsoft | Freshworks Inc |
ScreenShots |