What users are saying about
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 61 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 7 reviews and ratings
Attribute Ratings
- Azure Bot Service (Microsoft Bot Framework) is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.6
Azure Bot Service (Microsoft Bot Framework)
86%
7 Ratings
6.5
MobileMonkey
65%
3 Ratings
Usability
8.5
Azure Bot Service (Microsoft Bot Framework)
85%
4 Ratings
MobileMonkey
N/A
0 Ratings
Support Rating
8.5
Azure Bot Service (Microsoft Bot Framework)
85%
8 Ratings
7.2
MobileMonkey
72%
4 Ratings
Likelihood to Recommend
Azure Bot Service (Microsoft Bot Framework)
It is helpful to us in many ways by giving the recommendation, providing multi-disciplinary platform integration, providing cloud storage with it, and many more. When it comes to doing some tasks with the image then it lags sometimes so there is a scope for improvement in it.
Mentor
Delta Winter of CodeInformation Technology & Services, 51-200 employees
MobileMonkey
MobileMonkey would be great if you have a really strong social media presence and want to capitalize on people visiting your pages. It's great if you have a tech friendly audience who is not afraid to talk to a chatbot. If you have an audience where they might be uncomfortable or more of an "uptight" audience then it might not be fore you. It's also not great for heavy B2B if your focus is on high level targets as they're likely not logged in to Facebook at work. B2C is probably the best function for MobileMonkey, although it could be used to help field support messages.

Verified User
Manager in Marketing
Online Media Company, 51-200 employeesPros
Azure Bot Service (Microsoft Bot Framework)
- Assembles conversational AI encounters for our clients
- Adds regular language, discourse, and vision
- Sends to well known channels with insignificant code changes

Verified User
Executive in Human Resources
Computer Software Company, 501-1000 employeesMobileMonkey
- For small businesses on zero budget - provides a free.
- A Facebook group community with peers and experts helping each other.
Social Media & Digital Marketing Educator
Social Media Design SchoolE-Learning, 1-10 employees
Cons
Azure Bot Service (Microsoft Bot Framework)
- They have simplified the coding for the bot in Azure, but it would help if the coding was further simplified so that non-IT can operate [and] create it easily.
Technical Consultant
Amandla Xaviers Advisory ServicesMarket Research, 11-50 employees
MobileMonkey
- Terrible marketing ethics!
- 6am phone calls to my cell trying to up-sell me
- Spam galore! I have replied more than 5 times to be unsubscribed, yet they still spam me

Verified User
Administrator in Marketing
Marketing & Advertising Company, 1-10 employeesPricing Details
Azure Bot Service (Microsoft Bot Framework)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Azure Bot Service (Microsoft Bot Framework) Editions & Modules
—
Additional Pricing Details
—MobileMonkey
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$21.75 per month
MobileMonkey Editions & Modules
Edition
Pro | $21.751 |
---|---|
Unicorn | $51.001 |
Team | $299.001 |
- per month
Additional Pricing Details
—Usability
Azure Bot Service (Microsoft Bot Framework)
Azure Bot Service (Microsoft Bot Framework) 8.5
Based on 4 answers
Azure Bot Service provides an integrated environment for bot development. Microsoft Azure Cloud is fully compatible and its security features. It's more important to pay attention to the logic of business than the specifics of each messenger. We don't have any issues using the bot framework because the implementation is excellent.
Software Engineer
Prime Tech Solutions Ltd.Information Technology & Services, 51-200 employees
MobileMonkey
No score
No answers yet
No answers on this topic
Support Rating
Azure Bot Service (Microsoft Bot Framework)
Azure Bot Service (Microsoft Bot Framework) 8.5
Based on 8 answers
The support team is quick to attend to any concerns regarding Azure Bot Service (Microsoft Bot Framework), and they are very friendly and technical. They are always available to assist with any bot framework related issue and they normally respond within 24 hours. They try by all means to understand the problem you are facing and they explore any possible diagnosis and troubleshooting necessary.
Network Engineer
JohannesburgInformation Technology & Services, 501-1000 employees
MobileMonkey
MobileMonkey 7.2
Based on 4 answers
MobileMonkey support is second to none when you have a paid plan. Always willing to help and make your life a lot easier when you're facing any technical difficulties or frustrations. When I was on the free plan, I found plenty of useful resources that helped me solve my problems, and I could still contact support for help.
Social Media & Digital Marketing Educator
Social Media Design SchoolE-Learning, 1-10 employees
Alternatives Considered
Azure Bot Service (Microsoft Bot Framework)
Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language.Lex is very limited with integration with standard hardware and network configurations.Lex has performance issues and was too slow to meet near real-time collaboration requirements.Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
DBA
Duquesne Light CompanyUtilities, 1001-5000 employees
MobileMonkey
MobileMonkey is a lot less expensive than both Olark and Drift. We chose MobileMonkey because we were hoping the familiar interface and integration between social and the website would drive more interest which would lead to conversion and revenue. It's more of a chatbot than Intercom in that Intercom is really good for customer support, but MM is a nice way to get people interested by sharing high level data through a conversation that doesn't require a real person. However, Olark, Drift, and Intercom all integrate with the major CRMs and marketing automation platforms which gives them a real edge over MobileMonkey at this time.

Verified User
Manager in Marketing
Online Media Company, 51-200 employeesReturn on Investment
Azure Bot Service (Microsoft Bot Framework)
- Interfaces with the SQL data set, tracks down plans/replies, and tests them with the SDK.
- Utilizing the system is made conceivable by the Bot Dev gateway. We can interface our bot in excess of ten channels, including Twilio Facebook, Twilio, Twilio, and Slack, and that's only the tip of the iceberg.
- It is expensive.

Verified User
Executive in Human Resources
Computer Software Company, 501-1000 employeesMobileMonkey
- It has become a quick sunk-cost due to the amount of time I had to spend ignoring/blocking their unsolicited marketing/communication attempts.

Verified User
Administrator in Marketing
Marketing & Advertising Company, 1-10 employees