23 Ratings
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Score 8 out of 100
50 Ratings
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Score 8 out of 100

Likelihood to Recommend

Azure Bot Service (Microsoft Bot Framework)

Azure Bot Service (Microsoft Bot Framework) is well suited in applications like automating emails, or any business idea that would require the business owner to automate their responses, especially if they are dealing with a lot of clients and they cannot reply to each one of them. It'd be best suited to automate emails of large organizations where the responses meet the clients' expectations. It would be less suited in organizations where customers' opinions matter and each customer is unique and requires the organization's attention, where the service provider doesn't have to generalize the clients' concerns
muphulusi dzivhani | TrustRadius Reviewer

RSA SecurID Suite

Easy to implement and support. Flexible platforms and user-friendly interface. Not a lot of customization is available to customers and response time of support could be better. There are now competing products that utilize new features like facial recognition. Using camera and fingerprint sensors are becoming standard in smartphones so RSA SecureID should offer those as options.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Azure Bot Service (Microsoft Bot Framework)
RSA SecurID Suite
8.4
ID-Management Access Control
Azure Bot Service (Microsoft Bot Framework)
RSA SecurID Suite
7.0
ID Management Single-Sign On (SSO)
Azure Bot Service (Microsoft Bot Framework)
RSA SecurID Suite
9.0
Multi-Factor Authentication
Azure Bot Service (Microsoft Bot Framework)
RSA SecurID Suite
10.0
Password Management
Azure Bot Service (Microsoft Bot Framework)
RSA SecurID Suite
9.0
Account Provisioning and De-provisioning
Azure Bot Service (Microsoft Bot Framework)
RSA SecurID Suite
8.0
ID Management Workflow Automation
Azure Bot Service (Microsoft Bot Framework)
RSA SecurID Suite
8.0
ID Risk Management
Azure Bot Service (Microsoft Bot Framework)
RSA SecurID Suite
8.0

Pros

Azure Bot Service (Microsoft Bot Framework)

  • Real-time communication.
  • Lightweight software protocols.
Maurice Samuels | TrustRadius Reviewer

RSA SecurID Suite

  • RSA Authentication Manager is easy to deploy and configure.
  • It is a scalable solution meant for a large enterprise.
  • Some of the key features of RSA Authentication Manager where it particularly does well are provisioning, mapping, and logging.
  • It has a very nice console with good administrative and troubleshooting options.
  • Reliable security for VPN, applications, and wifi.
Ayub Khan | TrustRadius Reviewer

Cons

Azure Bot Service (Microsoft Bot Framework)

  • They have simplified the coding for the bot in Azure, but it would help if the coding was further simplified so that non-IT can operate [and] create it easily.
Francis Banda | TrustRadius Reviewer

RSA SecurID Suite

  • The Android application cannot be easily returned to the original code (if you chose to move to the next code).
  • If misconfigured, it can lock an administrator out of a server.
  • The look and feel of the RSA control center status bar application have a dated feel.
Joel Sprague, CCIE | TrustRadius Reviewer

Likelihood to Renew

Azure Bot Service (Microsoft Bot Framework)

No score
No answers yet
No answers on this topic

RSA SecurID Suite

RSA SecurID Suite 8.0
Based on 1 answer
Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.
Vishwanath Raman | TrustRadius Reviewer

Usability

Azure Bot Service (Microsoft Bot Framework)

Azure Bot Service (Microsoft Bot Framework) 9.0
Based on 1 answer
Because it is very user friendly and cheaper compared to other bot frameworks, it helps manage, connect, and deploy my scripts across multiple channels. It also allows for an extendible framework; we are able to use it across many departments within our organization and it works efficiently in each and every organization. The bot framework implementation is of a high quality and we don't struggle to use it at work. I recommend it above any other bot service.
muphulusi dzivhani | TrustRadius Reviewer

RSA SecurID Suite

RSA SecurID Suite 9.0
Based on 1 answer
Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.
Vishwanath Raman | TrustRadius Reviewer

Support Rating

Azure Bot Service (Microsoft Bot Framework)

Azure Bot Service (Microsoft Bot Framework) 7.6
Based on 4 answers
Support is helpful when we have a problem, but online documentation is lacking
Anonymous | TrustRadius Reviewer

RSA SecurID Suite

RSA SecurID Suite 8.0
Based on 1 answer
Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.
TJ Hurt | TrustRadius Reviewer

Alternatives Considered

Azure Bot Service (Microsoft Bot Framework)

Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language.Lex is very limited with integration with standard hardware and network configurations.Lex has performance issues and was too slow to meet near real-time collaboration requirements.Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
Maurice Samuels | TrustRadius Reviewer

RSA SecurID Suite

And also Google Authenticator that TrustRadius does not have on their database. Both are good but not excellent. SecureID felt like the best option because it is solid and has proven to be the best option for more than 20 years. The other options were confusing and offer things that we don't need.
Anonymous | TrustRadius Reviewer

Return on Investment

Azure Bot Service (Microsoft Bot Framework)

  • Azure Bot will only deliver according to the granularity of the FAQ it is feed. Otherwise, it has been a cost optimization tool for our organization.
Francis Banda | TrustRadius Reviewer

RSA SecurID Suite

  • Implementing RSA SecurID has allowed us to help our clients understand we are committed to compliance.
  • Implementing RSA SedcurID has, however, negatively impacted employee productivity. Employees need to be aware of the additional steps they need to take to authenticate to a protected system.
  • RSA SecurID has helped us with our compliance audits.
Brandon Holbrook | TrustRadius Reviewer

Pricing Details

Azure Bot Service (Microsoft Bot Framework)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RSA SecurID Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Azure Bot Service (Microsoft Bot Framework)
8.5
RSA SecurID Suite
8.7

Likelihood to Renew

Azure Bot Service (Microsoft Bot Framework)
RSA SecurID Suite
8.0

Usability

Azure Bot Service (Microsoft Bot Framework)
9.0
RSA SecurID Suite
9.0

Support Rating

Azure Bot Service (Microsoft Bot Framework)
7.6
RSA SecurID Suite
8.0

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