Azure Data Factory vs Stitch, a Talend company

If you are just getting started and all your data is resident in the Azure cloud, then Azure Data Factory is likely to work fine without having to jump through too many hoops. However, in a hybrid environment (which is most of them these days), ADF will likely need a leg up. It works well for scheduling and basic scheduling/orchestration tasks, but the feature set is not at a level with SSIS (which has been around for 15 years so...). As ADF now supports deploying SSIS, it is also a good candidate if large amounts of your data are resident in the Azure cloud and you have an existing SSIS investment in code and licensing. We are using it in a hybrid fashion for the data warehouse and will slowly transition over to ADF as the feature set improves. We are also using it for cloud-native applications that only require supplemental data from on-prem resources

Stitch is very cheap and useful for small to medium size companies to ingest data from common apis/platforms in a quick and cheap way.

We have not had need to engage with Microsoft much on Azure Data Factory, but they have been responsive and helpful when needed. This being said, we have not had a major emergency or outage requiring their intervention. The score of seven is a representation that they have done well for now, but have not proved out their support for a significant issue

I have had some troubles with one integration. It could be solved by doing a full re-sync which is not free. Every time I had to do it, I just sent them an email to tell them that I would do it and they did not charge for it.