Top Rated
384 Ratings
15 Ratings
Top Rated
384 Ratings
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Score 8.6 out of 100
15 Ratings
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Score 7.4 out of 100

Attribute Ratings

  • Azure DevOps Services is rated higher in 1 area: Likelihood to Recommend
  • IBM ClearQuest is rated higher in 2 areas: Usability, Support Rating
  • Azure DevOps Services and IBM ClearQuest are tied in 2 areas: Likelihood to Renew, Implementation Rating

Likelihood to Recommend

8.9

Azure DevOps Services

89%
56 Ratings
5.9

IBM ClearQuest

59%
5 Ratings

Likelihood to Renew

10.0

Azure DevOps Services

100%
3 Ratings
10.0

IBM ClearQuest

100%
1 Rating

Usability

7.0

Azure DevOps Services

70%
5 Ratings
10.0

IBM ClearQuest

100%
1 Rating

Support Rating

8.2

Azure DevOps Services

82%
20 Ratings
10.0

IBM ClearQuest

100%
2 Ratings

Implementation Rating

10.0

Azure DevOps Services

100%
2 Ratings
10.0

IBM ClearQuest

100%
2 Ratings

Configurability

Azure DevOps Services

N/A
0 Ratings
10.0

IBM ClearQuest

100%
1 Rating

Likelihood to Recommend

Microsoft

[Azure DevOps Services (formerly VSTS)] is well suited for agile teams. It is a digital kanban for teams to access anywhere at any time. Especially during covid when most companies are still remote, it allows teams to fully perform and still be functional in operating within an agile methodology. It also gives visibility to teams capacity.
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IBM

Well Suited - If your project is running in waterfall model and other IBM tools are widely used for various purposes, Clear Quest is a good tool to have. It gives you seamless capability to create defeccts and query the defects for various scenarios. If you are a project manager or a test engineer trying to create defect metrics, this tool can help immensely. Less Appropriate - In this Agile world, everyone uses Jira or some other agile tracking tool. All the agile tracking tools have already built in defect tracking capabilities and can integrate with the work very well. If your project is running on agile or don't use IBM tools that much, then Clear Quest doesn't always add value.
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Pros

Microsoft

  • Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
  • Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
  • Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.
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IBM

  • Effective change management, workflow management.
  • Bug tracking.
  • Integrates with the IBM versioning tool for version management.
  • Integrates with IBM rational testcase for achieving an overall test management.
  • Creating reports on the task status for managing deadlines and deliverables.
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Cons

Microsoft

  • Column sorting when in filtered states.
  • A way to show cross-team dependencies.
  • A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
  • A way to do online poker that doesn't require a plug-in.
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IBM

  • If you use theweb version, then it's really not good idea to use for sending emails through the tool, as it won't give you the chance to format your email, or modify the receivers list.
  • Most of the times people try to sign the WPI record instead of acknowledge it. So the error message should explain to them why they can not sign. People simply gets confused.
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Pricing Details

Azure DevOps Services

Starting Price

$2 per GB (first 2GB free)

Editions & Modules

Azure DevOps Services editions and modules pricing
EditionModules
Basic Plan$61
Basic + Test Plan$522
Azure Artifacts$23
Azure Pipelines - Microsoft Hosted$404
Azure Pipelines - Self-Hosted$155

Footnotes

  1. per user per month (first 5 users free)
  2. per user per month
  3. per GB (first 2GB free)
  4. per parallel job (1,800 minutes free with 1 free parallel job)
  5. per extra parallel job (1 free parallel job with unlimited minutes)

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

IBM ClearQuest

Starting Price

Editions & Modules

IBM ClearQuest editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Microsoft

    I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
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    IBM

    Most likely as it's one of the powerful tools in the organization. We needed this tool to track all the process related documentation and also to capture signatures.
    Read full review

    Usability

    Microsoft

    Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
    Read full review

    IBM

    Clearquest is very powerful tool to perform process.
    Very easy to track.
    Read full review

    Support Rating

    Microsoft

    When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
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    IBM

    Very good support.
    Read full review

    Implementation Rating

    Microsoft

    Was not part of the process.
    Read full review

    IBM

    It was pretty simple.
    Read full review

    Alternatives Considered

    Microsoft

    Azure DevOps is much easier to implement and use on a daily basis than VersionOne. This is based on end-user feedback and my personal experience as well. ADO has more features and seems to get updated more frequently than VersionOne as well. VersionOne is less expensive overall than ADO, but our company prefers to use ADO because it has a lot more benefits.
    Read full review

    IBM

    We use Microsoft Team Foundation Server (TFS) with the latest version of our software for our clients and the IBM Rational ClearQuest/ClearCase tool set for the previous versions. Both offer customizable workflows, but Microsoft support for custom templates is lacking. Heavy customization in Team Foundation Server makes upgrading to a later version a very tedious and complex process. With TFS, you should decide if it's more important for your company to be on the latest version as often as possible or if you need to tailor the tool to your company's methodology. With ClearQuest, IBM will fully support custom implementations and upgrading to a later version works well with heavy customizations. If your organization is looking for full Application Lifecycle Management (ALM) integration, then Team Foundation Server is a better solution than IBM Rational ClearQuest + ClearCase. TFS offers full integration and workflow management with all phases of the ALM. Build, Test and Release Management are included alongside Code and Workflow management.
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    Return on Investment

    Microsoft

    • It provides a great IDE to make things easier, clear, and compact. It has always been a positive ROI
    • It's worth the money. I don't think any other software could replace the VS. It has helped us a lot to making things ready on time
    • The only thing I dislike is that it takes a lot of memory space when in an idle state
    Read full review

    IBM

    • Easy tracking
    • Customer Support
    • Better UI
    Read full review

    Add comparison