Azure DevOps Services vs. Jira Work Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure DevOps Services
Score 8.6 out of 10
N/A
Azure DevOps (formerly VSTS, Microsoft Visual Studio Team System) is an agile development product that is an extension of the Microsoft Visual Studio architecture. Azure DevOps includes software development, collaboration, and reporting capabilities.
$2
per GB (first 2GB free)
Jira Work Management
Score 8.0 out of 10
N/A
Jira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.N/A
Pricing
Azure DevOps ServicesJira Work Management
Editions & Modules
Azure Artifacts
$2
per GB (first 2GB free)
Basic Plan
$6
per user per month (first 5 users free)
Azure Pipelines - Self-Hosted
$15
per extra parallel job (1 free parallel job with unlimited minutes)
Azure Pipelines - Microsoft Hosted
$40
per parallel job (1,800 minutes free with 1 free parallel job)
Basic + Test Plan
$52
per user per month
No answers on this topic
Offerings
Pricing Offerings
Azure DevOps ServicesJira Work Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Azure DevOps ServicesJira Work Management
Top Pros
Top Cons
Features
Azure DevOps ServicesJira Work Management
Project Management
Comparison of Project Management features of Product A and Product B
Azure DevOps Services
-
Ratings
Jira Work Management
8.7
17 Ratings
15% above category average
Task Management00 Ratings9.017 Ratings
Resource Management00 Ratings8.617 Ratings
Gantt Charts00 Ratings8.314 Ratings
Scheduling00 Ratings8.415 Ratings
Workflow Automation00 Ratings8.316 Ratings
Team Collaboration00 Ratings9.117 Ratings
Support for Agile Methodology00 Ratings9.017 Ratings
Support for Waterfall Methodology00 Ratings8.59 Ratings
Document Management00 Ratings8.513 Ratings
Email integration00 Ratings8.714 Ratings
Mobile Access00 Ratings8.810 Ratings
Timesheet Tracking00 Ratings9.110 Ratings
Change request and Case Management00 Ratings8.913 Ratings
Budget and Expense Management00 Ratings8.09 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Azure DevOps Services
-
Ratings
Jira Work Management
8.3
12 Ratings
11% above category average
Quotes/estimates00 Ratings8.110 Ratings
Invoicing00 Ratings8.39 Ratings
Project & financial reporting00 Ratings8.411 Ratings
Integration with accounting software00 Ratings8.54 Ratings
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User Ratings
Azure DevOps ServicesJira Work Management
Likelihood to Recommend
8.8
(66 ratings)
9.3
(17 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
7.0
(5 ratings)
-
(0 ratings)
Support Rating
8.1
(11 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Azure DevOps ServicesJira Work Management
Likelihood to Recommend
Microsoft
ADO is well suited for the visibility of day-to-day tasks and responsibilities as well as things such as Features, user stories, etc. Off the top of my head, I can't think of any scenario where it might not be well suited, as you can customize ADO to your liking to a degree.
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Atlassian
Jira work management represents the solution that allows business teams such as Finance, sales or marketing to collaborate with technical teams within Jira. It has so many features like the List view, the Calendar view, the Timeline view, the Boards, Workflows, Forms, Project templates, Dashboards and reports and automation. Jira Core is very well capable of increasing productivity of the teams through centralization of information through these different types of views and the automation allows the teams to invest less time in configuration and more time in execution of work.
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Pros
Microsoft
  • Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
  • Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
  • Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.
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Atlassian
  • Provide a roadmap of all epics
  • Provide a backlog in which you can see all the possible work to be done to create your sprint plan
  • Have all our projects within reach
  • Have a dashboard with editable columns to manage your work
  • Be able to filter by person
  • Be able to see past sprints
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Cons
Microsoft
  • Column sorting when in filtered states.
  • A way to show cross-team dependencies.
  • A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
  • A way to do online poker that doesn't require a plug-in.
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Atlassian
  • More clarification on where to find useful tools and resources for new users.
  • Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
  • The ability to customize the dashboard/home page to fit the needs of individuals could use some work.
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Likelihood to Renew
Microsoft
I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
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Atlassian
No answers on this topic
Usability
Microsoft
Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
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Atlassian
No answers on this topic
Support Rating
Microsoft
When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
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Atlassian
No answers on this topic
Implementation Rating
Microsoft
Was not part of the process.
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Atlassian
No answers on this topic
Alternatives Considered
Microsoft
Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.
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Atlassian
Jira provides multiple functionalities which any project needs during implementation. It has the feature of tagging the right owner to the issues. It has made the life of project managers easier to track the resolutions and efforts which was utilised for completing the task. It also provides the feature of attachment where users can attach their testing result/progress in the ticket created in Jira.
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Return on Investment
Microsoft
  • It provides a great IDE to make things easier, clear, and compact. It has always been a positive ROI
  • It's worth the money. I don't think any other software could replace the VS. It has helped us a lot to making things ready on time
  • The only thing I dislike is that it takes a lot of memory space when in an idle state
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Atlassian
  • It has allow us the proper documentation of over 50 products.
  • Time spent on activities has been reduced by a 25%.
  • The reporting module has allowed us to identify over 10 problems in our workflow, allowing us to solve them and become more effective and efficient with it.
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ScreenShots