Azure DevOps Services vs Jira Software

• Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
• Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
• Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.

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• JIRA offers a lot of integrations that really improve our work. For example, the Salesforce integration makes it really easy to link Salesforce product roadmap cards (relevant to the entire product team) to an individual JIRA issue (one specific task-relevant to that team).
• JIRA offers very good search and filter functionality. The quick filters make it very easy to immediately see only my own issues. You can create custom views, which are especially helpful for my team during our daily standup, allowing us to only see relevant issues.
• JIRA issues come with lots of customizable fields. Due dates, assignees, labels, priority level, epic link, etc. -- makes it very easy to organize and find specific issues.

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• Column sorting when in filtered states.
• A way to show cross-team dependencies.
• A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
• A way to do online poker that doesn't require a plug-in.

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• Make certain the full end to end processes are documented - changing flows will impact the lineage of your data
• Make certain someone on the team has JIRA experience or have a vendor support you in the implementation
• Look at full functions offered out of the box and understand additional plug-ins that may be needed.

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• When I first VSTS it was with a team of developers who always work on their own. This project was the first one at the company that used six developers all work on the same product at the same time. Integrating someone else code into the system was an unknown entity. VSTS really helped move this new collaboration forward. The staff who were on this team then moved on work together on other teams because they knew how to handle this type of work.
• The learning curve on VSTS is quite large so make sure you have some of your best starting anew VSTS project. They will fail a few times but after a few mistakes they will get how to do things and your build, tests and deployments will all be automated.
• The user integration into VSTS is very good. As long as you developers can use Team Foundation Server source control, either Microsoft's or git, then they already have the permission to have VSTS access source control. This is very good.

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• Sprints management is relatively simple and straightforward.
• As our organization matures, we will be able to take more advantage of JIRA's reporting tools to help us refine our processes.
• By keeping things relatively simple and transparent (everyone can view all tickets -- no crazy permission schemes), the entire org has visibility into our development process.

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