Azure DevOps Services vs. Jira Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure DevOps Services
Score 8.5 out of 10
N/A
Azure DevOps (formerly VSTS, Microsoft Visual Studio Team System) is an agile development product that is an extension of the Microsoft Visual Studio architecture. Azure DevOps includes software development, collaboration, and reporting capabilities.
$2
per GB (first 2GB free)
Jira Software
Score 8.1 out of 10
N/A
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
Pricing
Azure DevOps ServicesJira Software
Editions & Modules
Azure Artifacts
$2
per GB (first 2GB free)
Basic Plan
$6
per user per month (first 5 users free)
Azure Pipelines - Self-Hosted
$15
per extra parallel job (1 free parallel job with unlimited minutes)
Azure Pipelines - Microsoft Hosted
$40
per parallel job (1,800 minutes free with 1 free parallel job)
Basic + Test Plan
$52
per user per month
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
Offerings
Pricing Offerings
Azure DevOps ServicesJira Software
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Azure DevOps ServicesJira Software
Considered Both Products
Azure DevOps Services
Chose Azure DevOps Services
With more functionality added, JIRA has become slow, whereas VSTS is a pleasure to use. Trac and JIRA do not show the entire health status of the pipeline like VSTS. Hygieia is open source and trying to achieve what VSTS does but it is not as mature yet.
Chose Azure DevOps Services
Our TFS was dated and in some ways was quite crude. VSTS is thoroughly modern and I don't have to worry about updating it since MS is always updating VSTS. Also, VSTS has better integration with other products such as JIRA than our older TFS would. I am sure you could integrate …
Chose Azure DevOps Services
I much prefer VSTS over JIRA and/or Trello. A lot more functionality and more intuitive.
Chose Azure DevOps Services
The VSTS toolset can be cheaper - but it depends on the toolset that you use.
Chose Azure DevOps Services
They are really close. Azure DevOps is better because of the deep integration with Microsoft technologies. JIRA is better on the customization side. However, Azure DevOps is really improving on that front. They are releasing new features every other week now. Azure DevOps also …
Chose Azure DevOps Services
Azure DevOps is widely used because of its collaboration and integration with various other tools. Here the assign of the sub task is quite easy compare to Jira. Also Azure Devops can we integrate easily with Git for better code representation and versioning. It reporting is …
Chose Azure DevOps Services
Trello is simple to use, but it's only for a Kanban board. Jira might be the same, but I don't really have enough experience with Jira to fully compare them. When I used it, it missed certain functionalities that I was used to in Azure DevOps. Visually it's a lot different too.
Chose Azure DevOps Services
Jira is super clunky and doesn't behave in a modern fashion. monday.com is too flexible and doesn't provide enough feature set. AWS is the most competitive, but it's hard to wrap your brain around all of the features and offerings provided by amazon. ADO does a better job of …
Chose Azure DevOps Services
Azure DevOps provides integrated environment vs Jira is dependent on third party for couple of features
Chose Azure DevOps Services
ADO has better linking than Confluence and is adaptable for a specific need, whereas Confluence might be a bit more rigid, but it's also sort of along the same lines as to what can be done with both tools. ADO also had an ease of use to it and can do a bunch of stuff with it, …
Chose Azure DevOps Services
Azure DevOps Services have huge functionality and are well supported by Microsoft as well. You will get plenty of features in the marketplace and learning documentation.
Chose Azure DevOps Services
Azure DevOps is a completed product and ecosystem. It offers a robust ecosystem that does everything that is needed. The above products do lack features like pipelines tasks, third-party integrations. Besides all cloud benefits, the main advantage of Azure DevOps Services …
Chose Azure DevOps Services
Currently, we use both products, however, we use more the Atlassian suite. We have started recently using Azure DevOps for specific implementations and projects. We don't have any plan yet to migrate all our projects to Azure DevOps, we may in the next couple of years. …
Chose Azure DevOps Services
One of the foremost reasons that acted in favor of Azure DevOps was its all-in-one packed web portal which enabled easy access to all the CI/CD tools and kits. Customizable screens, notifications via Teams/mails, project views, etc. Most other tools/products offer only part of …
Chose Azure DevOps Services
Being primarily Microsoft Developers and how VSTS integrates with Visual Studio it stood head and shoulders above other options for us at the time of making our initial decision.
Chose Azure DevOps Services
VSTS is the best integrated tracking and deployment software for a pure Microsoft shop. It has some weaknesses, the builds aren't as easy to configure as TeamCity and the security setup is needlessly convoluted, but it is a solid offering.
Jira Software
Chose Jira Software
From my point of view, the biggest difference between Jira Software and Azure DevOps Services is that Jira is way easier to use, Azure DevOps is not that friendly user, you need to do a lot of research to modify Azure boards or to move things around. Making changes in Jira is …
Chose Jira Software
Jira is easy to use for less technical work professionals, while Azure and GitHub [take] more time to learn how to use effectively. For large firms with multiple business and technology teams collaborating, Jira Software is a great tool for first time Agile users and …
Chose Jira Software
TFS has a feature to put requirements on estimates, but it's really not visual (not for account managers or PMs). It's not easy to use whereas Jira in very easy to use.
Top Pros
Top Cons
Best Alternatives
Azure DevOps ServicesJira Software
Small Businesses
GitHub
GitHub
Score 9.0 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
AWS CodePipeline
AWS CodePipeline
Score 9.2 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
AWS CodePipeline
AWS CodePipeline
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure DevOps ServicesJira Software
Likelihood to Recommend
8.9
(66 ratings)
8.7
(187 ratings)
Likelihood to Renew
10.0
(3 ratings)
9.0
(35 ratings)
Usability
7.0
(5 ratings)
7.5
(28 ratings)
Availability
-
(0 ratings)
5.3
(3 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
8.1
(11 ratings)
8.8
(23 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.7
(8 ratings)
User Testimonials
Azure DevOps ServicesJira Software
Likelihood to Recommend
Microsoft
ADO is well suited for the visibility of day-to-day tasks and responsibilities as well as things such as Features, user stories, etc. Off the top of my head, I can't think of any scenario where it might not be well suited, as you can customize ADO to your liking to a degree.
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Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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Pros
Microsoft
  • Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
  • Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
  • Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.
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Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
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Cons
Microsoft
  • Column sorting when in filtered states.
  • A way to show cross-team dependencies.
  • A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
  • A way to do online poker that doesn't require a plug-in.
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Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
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Likelihood to Renew
Microsoft
I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
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Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Usability
Microsoft
Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
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Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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Support Rating
Microsoft
When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
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Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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Online Training
Microsoft
No answers on this topic
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Implementation Rating
Microsoft
Was not part of the process.
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Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Alternatives Considered
Microsoft
Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.
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Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
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Return on Investment
Microsoft
  • It provides a great IDE to make things easier, clear, and compact. It has always been a positive ROI
  • It's worth the money. I don't think any other software could replace the VS. It has helped us a lot to making things ready on time
  • The only thing I dislike is that it takes a lot of memory space when in an idle state
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Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
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ScreenShots