Azure DevOps Services vs. Wrike

ADO is well suited for the visibility of day-to-day tasks and responsibilities as well as things such as Features, user stories, etc. Off the top of my head, I can't think of any scenario where it might not be well suited, as you can customize ADO to your liking to a degree.

Wrike is best suited for project management, task management, summarizing requests received by the team, open tasks, in-queue tasks, project tracking, etc. It helps with project management excellently, and I would love to recommend it. Analytics is good, but there is a high chance of improvement.

Incentivized

• Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
• Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
• Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.

Incentivized

• It's user-friendly for anyone familiar with project management and scrum methodologies, making it easy to navigate and understand Wrike at a high level.
• Wrike offers features tailored to various business use cases, including project management, agile, scrum, workflows, visualizations, folder structures, blueprints, customization, and integrations.
• Tasks provide a comprehensive history in one place.
• There are multiple visualization options to view the Work Breakdown Structure (WBS) hierarchy, such as Gantt charts, Kanban boards, and table views.

Incentivized

• Column sorting when in filtered states.
• A way to show cross-team dependencies.
• A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
• A way to do online poker that doesn't require a plug-in.

Incentivized

• I would like to see the ability to “upgrade” or “downgrade” projects to tasks or tasks to projects.
• A more thorough training upon contract activation. Showing me what (based on my organization’s workflow and needs) suggestions Wrike would have for me and how to implement them.
• The cost for Wrike is high compared to competitors. Either a lower price point or more seats/functionalities for the price I’m paying.

Incentivized

I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.

Incentivized

I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.

Incentivized

Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.

Incentivized

A lot of the manual work that would need to take place to provide updates or inform the group is taken off the hands of the project team and on to Wrike. The team has been able to update their task and see the project progress to the next step without having to manually track.

Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.

Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX

Incentivized

When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.

Incentivized

During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.

Incentivized

We had staff in person provide some training

Incentivized

I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.

Incentivized

Was not part of the process.

Incentivized

There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group

Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.

Incentivized

Neither Jira nor Asana are user-friendly. There are too many layers without visualizing the broader relationship among tasks. I did not actively want to engage with either of these tools. However, I don't view project management as a burden with Wrike. It makes my job more manageable instead of further complicating it.

Incentivized

company purchase

Incentivized

The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business

I do not use professional services.

Incentivized

• It provides a great IDE to make things easier, clear, and compact. It has always been a positive ROI
• It's worth the money. I don't think any other software could replace the VS. It has helped us a lot to making things ready on time
• The only thing I dislike is that it takes a lot of memory space when in an idle state

Incentivized

• We have reduced the back and forth communication time between Rev Ops and users by collecting all the info we need upfront.
• Wrike's collaborative features facilitate better communication and coordination among team members. This can lead to smoother project execution, reduced misunderstandings, and ultimately contribute to achieving business objectives more effectively.
• Customizable forms, automation workflows, and task dependencies in Wrike can help streamline business processes. This streamlining can save time and resources, allowing teams to focus on core objectives rather than dealing with inefficient processes.