We use Nintex for any workflow that interacts with our users. It provides a much more professional and clean interaction and is easier to design that Power Automate. Power Automate is better at handling some technical scenarios and has good error handling capabilities, but …
Microsoft Azure Logic Apps was a perfect solution for us to integrate the apps and products we used in our business to create automated workflows which were also complex and very advanced. This was a very new feature for us, and also it reduced our software costs massively and also saved us a lot of time. With the crisis, we were in back then Azure turned out to be the best cost-friendly solution because we only had to pay for what we used!
Nintex is best suited when processes are drawed by the business and then can be furter enhanced by IT professionals. When only used by business units we see that there are some lose ends in processes and some bagic process knowledge is needed. Therefore it is wise that the persons in the business who will use Nintex have some basic knowledge on how to set up business processes
Microsoft Azure should be unclouded with its pricing. We don't always know how much an inclusion will affect the monthly price. So we have to speculate where we are with the price and if we can afford to include another asset.
Adding Machine learning features like the "Image and Text Automation" component, which allows bots to extract data from unstructured sources like scanned documents or PDFs.
Natural language processing (NLP) features to understand and interpret human language, which can be useful for tasks like customer service or data entry. mostly for middle east countries where Arabic language is used.
Integration with external systems where many industries uses their own legacy systems and they need RPA bot to interact with their systems as well.
Adding More OCR tools for Document data extraction and dynamic content.
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
Azure Logic Apps on the surface are very intuitive. There is definitely room for improvement but it was very well laid out. The main thing with the UI is that its baked into Azure which at times can be a confusing platform to navigate. This is not the fault of Azure Logic Apps for the Azure platform.
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
As with other Microsoft Azure support, Microsoft Logic Apps is hit or miss depending on the issue you are having. If it's simple then the resolution can be very quick. If it requires an engineer to review, then it will take them quite a while to look up a solution as they dig through.
The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
This is very dependent on the line of work you are in and the unique company requirements, as is the case with everything. We utilize Azure Logic Apps for all of our computing solutions within our domain, and it has always worked flawlessly. One of the simplest clouds to set up and use is by far the most popular.
It's much more reasonably priced and we were able to actually experience the platform for a bit before we made a decision. And by the time our demo was finished we had already started depending on it for some of our processes so it would've been very hard to separate from it
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
Moving to Serverless Computing obviously makes the organization get rid of dependent Infra.
ROI can be seen immediately as the required infra can be decommissioned after a successful quarter run.
Being deployed as a single entity or single app on Azure Logic Apps, Organizations need to be more careful with controls applied to meet compliance and security posture.
We have saved our company thousands of dollars by creating our own customer support system rather than using a 3rd party tool.
The ability to generate documents/PDFs in workflows has solved a great number of process issues for us and groups who had previously been using paper documents.
Automating many permissions updates through workflows has been a huge time saver for repetitive processes.
