What users are saying about
16 Ratings
1 Rating
16 Ratings
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Score 6.4 out of 100
1 Rating
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Score 6.4 out of 100

Likelihood to Recommend

Azure Search

Incredibly robust software for an enterprise organization to plug into their application. If you have a full development resource team at your disposal, this is great software and I highly recommend it. Largely, however, you won't be able to use this prior to the enterprise level. It's just too complicated and cumbersome of a product.
Blake Baron | TrustRadius Reviewer

Klevu

I think Klevu is a great solution for brands looking to enhance their website. They have templates that may work for brands that don't have a tech team. Their product offering can also be fully customizable but this would require some development work on the brand end. Overall, would recommend them!
Anonymous | TrustRadius Reviewer

Pros

Azure Search

  • Azure Search provides a fully-managed service for loading, indexing, and querying content.
  • Azure Search has an easy C# SDK that allows you to implement loading and retrieving data from the service very easy. Any developer with some Microsoft experience should feel immediate familiarity.
  • Azure Search has a robust set of abilities around slicing and presenting the data during a search, such as narrowing by geospatial data and providing an auto-complete capabilities via "Suggesters".
  • Azure Search has one-of-a-kind "Cognitive Search" capabilities that enable running AI algorithms over data to enrich it before it is stored into the service. For example, one could automatically do a sentiment analysis when ingesting the data and store that as one of the searchable fields on the content.
Erik Ralston | TrustRadius Reviewer

Klevu

  • Great customer success team
  • Always sharing with us their latest product offering
  • Their technical support team is very helpful and willing to hop on calls with us
Anonymous | TrustRadius Reviewer

Cons

Azure Search

  • It's an enterprise level product so you need to have the budget for it.
  • Challenging-to-impossible for a non-technical administrator to implement.
  • It further locks you into Microsoft's ecosystem and doesn't play well with non-Microsoft software. Depending on your point of view, this can be a pro or a con.
Blake Baron | TrustRadius Reviewer

Klevu

  • I think you definitely need someone technical in house to help assist and customize
  • They're pretty stern on pricing
Anonymous | TrustRadius Reviewer

Alternatives Considered

Azure Search

As I've mentioned, the biggest competitor to Azure Search is actually Azure SQL Database. It doesn't have as many features, but it's more economical and most .Net applications will have one already. As long as you can arrive at a schema and ranking strategy, it's a "good enough" solution.There are a variety of search technologies (Lucene, Solr, Elasticsearch) that implement a search service. Some of them are even open source, though I would only say "free" if you do not value your time. They most likely need to be hosted via Container (or VM if you're old school), so you're incurring DevOps costs to not only set them up but monitor and maintain them yourself.
If you're already on AWS, there is almost no reason to use Azure Search. Unless you're already multi-cloud, desperately need the cognitive abilities, and don't mind a potential performance hit from looking across datacenters (hey, it could happen), you should probably just use Amazon CloudSearch.
Erik Ralston | TrustRadius Reviewer

Klevu

No answers on this topic

Return on Investment

Azure Search

  • Our internal market research illustrates that users are finding their desired information faster on account of autosuggest.
  • Time spent on checkout page (for conversions) is significantly decreased.
  • Clicks required on checkout page (for conversions) is significantly decreased.
Blake Baron | TrustRadius Reviewer

Klevu

  • Seeing a 2x increase in conversion rate
Anonymous | TrustRadius Reviewer

Pricing Details

Azure Search

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Azure Search Editions & Modules

Edition
Basic$0.1011
Standard S1$0.3361
Standard S2$1.3441
Standard S3$2.6881
  1. Per Hour
Additional Pricing Details

Klevu

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Klevu Editions & Modules

Edition
AI-powered Search - Premium$4991
AI-powered Search - Premium Plus$7991
AI-powered Search + Category Navigation - Premium Plus$1,5981
AI-powered Search + Category Navigation - Premium$9981
AI-powered Search + Category Navigation - EnterpriseContact for quote
  1. per month
Additional Pricing Details

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