Azure Synapse Analytics vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Synapse Analytics
Score 7.6 out of 10
N/A
Azure Synapse Analytics is described as the former Azure SQL Data Warehouse, evolved, and as a limitless analytics service that brings together enterprise data warehousing and Big Data analytics. It gives users the freedom to query data using either serverless or provisioned resources, at scale. Azure Synapse brings these two worlds together with a unified experience to ingest, prepare, manage, and serve data for immediate BI and machine learning needs.
$4,700
per month 5000 Synapse Commit Units (SCUs)
SAP Sales Cloud
Score 8.2 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
Azure Synapse AnalyticsSAP Sales Cloud
Editions & Modules
Tier 1
$4,700
per month 5,000 Synapse Commit Units (SCUs)
Tier 2
$9,200
per month 10,000 Synapse Commit Units (SCUs)
Tier 3
$21,360
per month 24,000 Synapse Commit Units (SCUs)
Tier 4
$50,400
per month 60,000 Synapse Commit Units (SCUs)
Tier 5
$117,000
per month 150,000 Synapse Commit Units (SCUs)
Tier 6
$259,200
per month 360,000 Synapse Commit Units (SCUs)
No answers on this topic
Offerings
Pricing Offerings
Azure Synapse AnalyticsSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Azure Synapse AnalyticsSAP Sales Cloud
Top Pros
Top Cons
Features
Azure Synapse AnalyticsSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Azure Synapse Analytics
-
Ratings
SAP Sales Cloud
7.9
101 Ratings
3% above category average
Customer data management / contact management00 Ratings8.399 Ratings
Workflow management00 Ratings8.299 Ratings
Territory management00 Ratings8.287 Ratings
Opportunity management00 Ratings8.695 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.192 Ratings
Contract management00 Ratings7.394 Ratings
Quote & order management00 Ratings7.991 Ratings
Interaction tracking00 Ratings8.294 Ratings
Channel / partner relationship management00 Ratings6.792 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Azure Synapse Analytics
-
Ratings
SAP Sales Cloud
7.3
85 Ratings
3% below category average
Case management00 Ratings6.382 Ratings
Call center management00 Ratings7.777 Ratings
Help desk management00 Ratings7.978 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Azure Synapse Analytics
-
Ratings
SAP Sales Cloud
7.5
89 Ratings
1% below category average
Lead management00 Ratings7.388 Ratings
Email marketing00 Ratings7.878 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Azure Synapse Analytics
-
Ratings
SAP Sales Cloud
7.3
95 Ratings
4% below category average
Task management00 Ratings7.791 Ratings
Billing and invoicing management00 Ratings6.978 Ratings
Reporting00 Ratings7.386 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Azure Synapse Analytics
-
Ratings
SAP Sales Cloud
7.4
95 Ratings
3% below category average
Forecasting00 Ratings7.488 Ratings
Pipeline visualization00 Ratings6.989 Ratings
Customizable reports00 Ratings8.092 Ratings
Customization
Comparison of Customization features of Product A and Product B
Azure Synapse Analytics
-
Ratings
SAP Sales Cloud
7.6
92 Ratings
0% above category average
Custom fields00 Ratings7.992 Ratings
Custom objects00 Ratings7.489 Ratings
Scripting environment00 Ratings7.980 Ratings
API for custom integration00 Ratings7.383 Ratings
Security
Comparison of Security features of Product A and Product B
Azure Synapse Analytics
-
Ratings
SAP Sales Cloud
8.6
96 Ratings
3% above category average
Single sign-on capability00 Ratings9.092 Ratings
Role-based user permissions00 Ratings8.290 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Azure Synapse Analytics
-
Ratings
SAP Sales Cloud
7.4
67 Ratings
2% above category average
Social data00 Ratings8.067 Ratings
Social engagement00 Ratings6.965 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Azure Synapse Analytics
-
Ratings
SAP Sales Cloud
8.1
82 Ratings
12% above category average
Marketing automation00 Ratings8.078 Ratings
Compensation management00 Ratings8.366 Ratings
Platform
Comparison of Platform features of Product A and Product B
Azure Synapse Analytics
-
Ratings
SAP Sales Cloud
8.2
82 Ratings
9% above category average
Mobile access00 Ratings8.282 Ratings
Best Alternatives
Azure Synapse AnalyticsSAP Sales Cloud
Small Businesses
Google BigQuery
Google BigQuery
Score 8.6 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Snowflake
Snowflake
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Snowflake
Snowflake
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure Synapse AnalyticsSAP Sales Cloud
Likelihood to Recommend
8.2
(9 ratings)
8.5
(112 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(7 ratings)
Usability
9.6
(2 ratings)
6.8
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.6
(2 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
8.3
(72 ratings)
User Testimonials
Azure Synapse AnalyticsSAP Sales Cloud
Likelihood to Recommend
Microsoft
It's well suited for large, fastly growing, and frequently changing data warehouses (e.g., in startups). It's also suited for companies that want a single, relatively easy-to-use, centralized cloud service for all their data needs. Larger, more structured organizations could still benefit from this service by using Synapse Dedicated SQL Pools, knowing that costs will be much higher than other solutions. I think this product is not suited for smaller, simpler workloads (where an Azure SQL Database and a Data Factory could be enough) or very large scenarios, where it may be better to build custom infrastructure.
Read full review
SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
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Pros
Microsoft
  • Create data pipelines to connect with multiple data workspace(s) and external data
  • Ability to connect with Azure Data Lake (sequentially) for data warehousing
  • Being able to manage connections and create integration runtimes (for onPrem data capture)
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SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
Read full review
Cons
Microsoft
  • It takes some time to setup a proper SQL Datawarehouse architecture. Without proper SSIS/automation scripts, this can be a very daunting task.
  • It takes a lot of foresight when designing a Data Warehouse. If not properly designed, it can be very troublesome to use and/or modify later on.
  • It takes a lot of effort to maintain. Businesses are continually changing. With that, a full time staff member or more will be required to maintain the SQL Data Warehouse.
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Microsoft
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Microsoft
The data warehouse portion is very much like old style on-prem SQL server, so most SQL skills one has mastered carry over easily. Azure Data Factory has an easy drag and drop system which allows quick building of pipelines with minimal coding. The Spark portion is the only really complex portion, but if there's an in-house python expert, then the Spark portion is also quiet useable.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
Microsoft
Microsoft does its best to support Synapse. More and more articles are being added to the documentation, providing more useful information on best utilizing its features. The examples provided work well for basic knowledge, but more complex examples should be added to further assist in discovering the vast abilities that the system has.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Microsoft
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Microsoft
No answers on this topic
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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Alternatives Considered
Microsoft
When client is already having or using Azure then it’s wise to go with Synapse rather than using Snowflake. We got a lot of help from Microsoft consultants and Microsoft partners while implementing our EDW via Synapse and support is easily available via Microsoft resources and blogs. I don’t see that with Snowflake
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SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
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Contract Terms and Pricing Model
Microsoft
Basically, the billing is predictable, and this all about it.
Read full review
SAP
No answers on this topic
Scalability
Microsoft
No answers on this topic
SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
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Return on Investment
Microsoft
  • We have had an improvement in our overall processing time
  • Cost was much lower than most of its competitors
  • Our reporting needs have grown and housing the data here has been great
Read full review
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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