Likelihood to Recommend We are long-term users of the B2W system. We believe it is the best choice for paving contractors. It is easy to learn and continues to offer even deeper ability as estimating prowess grows. The system allows us to update quotes that were given in the past and to stay on top of our costs as changes occur, so our data is up to date and accurate. Know your costs and you can make money!
Read full review Their customer service is top notch and as a whole I don't like customer service departments, but they listen to you and help you with your problem, this includes telephone service and email. Their email and telephone number is listed on every page of their website, unlike other companies that try and hide this information. They will train your company to use the system and your users, and the system can be used on any internet capable device such as computer, tablet, or phone. Subcontractors can fill out the invoice by percentage complete and/or actual dollar amounts, and they can easily upload photos or other documentation needed to complete the invoice. If you need to have document(s) notarized you can use your own service or GCPay has a service that will notarize the document(s) for you for a fee. Finally, you control the level of reviewers you want for your company and situation. We have some items that have 2 reviewers and others that only have 1 reviewer. Overall, we are very happy with this system and number of hours we save every week verses having to manually enter all of our subcontractor invoices
Read full review Pros Allows management to update costs for each individual item, equipment, labor, PR taxes, benefits, materials, etc. Allows management to see how aggressive estimators have built an estimate to evaluate risk. Allows monthly changes in fuel prices and liquid asphalt to quickly update the system for all. Allows management to override margins for overhead and profit to match backlog and need for work versus budget. Read full review Customer Service to us and our subcontractors is top rated! Ease of entering the SOV and invoices by the subcontractor Constantly listening to possible improvements and implementing lots of these suggestions. Can implement multiple levels of reviews of invoices and/or waivers Read full review Cons We request changes to the software as issues crop up and the B2W process changes as needed. A time-out function should be added to knock dormant users offline and allow other users access to the limited number of licenses the company owns. Read full review When waivers have been completed by the subcontractor, but have not been reviewed by the GC yet, I wish the OW tag would stay up until the waiver was either reviewed and approved or rejected. (OW stands for outstanding waiver) That the GC had the option to update the amount paid to the supplier. Right now if the unconditional lien waiver is received and is a different amount the only way to update this is sending GCPay an email. We don't do this and would love this as an option, so the tier vendor spreadsheet was accurate. Read full review Alternatives Considered We liked what they had to offer and didn't look at other programs.
Read full review Return on Investment We make money year after year by having accurate quotes and costs basis. We have easily accessible records to look in the past at jobs won or lost. Read full review The number of hours we save by not having to manually enter paper/email copies of invoices from subcontractors The number of errors saved by not completing invoices manually. The easy of reviewing the tier vendor report to see how balanced a subcontractor is with paying their suppliers/sub-subcontractors Read full review ScreenShots