Backblaze vs DigitalOcean | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 47 reviews and ratings

Score 8.1 out of 10

Based on 89 reviews and ratings

Feature Rating Comparison

Backblaze

DigitalOcean

Service-level Agreement (SLA) uptime

Dynamic scaling

Elastic load balancing

Pre-configured templates

Monitoring tools

Pre-defined machine images

Operating system support

Security controls

Pros

Backblaze utilizes a native app across platforms vs. a javascript app you find with other backup services (CrashPlan being one of them). Native apps function better and have a better user interface than comparable javascript apps.
Backblaze has an intuitive interface that automatically backs everything up from your computer but allows you to easily exclude items you don't want or need to backup (applications, system files, etc.).
Backblaze has a built-in bandwidth cap and monitor allowing you to limit how much data is backed up on a daily basis to prevent going over ISP data caps or utilizing all of your upload bandwidth.

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Owner

Colorado Computer CareInformation Technology and Services, 1-10 employees

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Ease of use - You can get set up with a new server in a matter of minutes. It doesn't get any easier than that.
Support - The public forums are incredibly helpful as are the official help articles. I've never needed to contact the support team because of this. All of the information is at my fingertips.
Pricing - We're only paying $10/mo for a solution that gives our customers more confidence in us and is a selling point for us.

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VP of Technology & Human Resources

Quality Ironworks, Inc.Construction, 51-200 employees

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Cons

User management isn't the greatest. We had the choice of either a site license under one email address, or a domain license, allowing users to log in with their own email address, however there's no management for this option. I can see metrics of the users' backup, but I can't manage the accounts in any way.

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Production Technician

The ChapelReligious Institutions, 51-200 employees

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Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
There are no regions available on South America.
They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.

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Leonel Quinteros

Director of Technology

Global Brigades, Inc.Non-Profit Organization Management, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

DigitalOcean 9.0

Based on 2 answers

I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!

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Devops Engineer

Tommy BahamaComputer Software, 1-10 employees

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Usability

Backblaze 6.0

Based on 2 answers

As stated in my review, Backblaze simply works and works simply. You install it. It runs silently in the background storing and safeguarding all your computer data remotely. You seldom notice it until you've lost something you need - then you can quickly find it online using their interface and restore it - which is what's really important.

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Partner

Nuvonium, LLCMarketing and Advertising, 1-10 employees

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DigitalOcean 8.5

Based on 6 answers

While DigitalOcean is a top notch host in our opinion, it could be more user friendly. There have been great strides taken in the last year with user friendliness, and while if you are experienced with web hosting, the services they offer will be easy to use, if you are not then it will require some research on your part.

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Brandon Mullins

CEO

Moon Books PublishingEntertainment, 1-10 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

DigitalOcean 10.0

Based on 1 answer

Have not found a single second of down time myself. Superior availability.

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Front-end developer

Velocity PartnersInformation Technology and Services, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

DigitalOcean 9.0

Based on 1 answer

Very quick response and high performance, you have to fine tune configurations on your machines though.

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Front-end developer

Velocity PartnersInformation Technology and Services, 11-50 employees

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Support Rating

Backblaze 8.0

Based on 12 answers

They answered any questions I had accurately and politely. I prefer to call a phone number and get a human on the phone, but they prefer email and chat. I understand they have business profits to consider, so it makes sense.

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Small Business Owner

Great Basin Tax Service LLCFinancial Services, 1-10 employees

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DigitalOcean 8.6

Based on 10 answers

They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.

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Co-Founder / Full Stack Dev

Madness LabsComputer Software, 1-10 employees

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Alternatives Considered

Backblaze is definitely the cheapest and most cost effective out of the 6 other services I've used in the past.For personal use, they are by and away the best service available. For business use, I believe they are a very strong contender to be the #3 guys behind AWS and Linode.

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Chief Executive Officer

Hoffman Management GroupMarketing & Advertising, 1-10 employees

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Amazon has a very complex UI and many products to offer. They haven't polished up their UI and it has a much greater learning curve compared to DigitalOcean. However, Amazon Web Services (AWS) does have more comprehensive cloud computing services, which forces some companies to migrate their backend and other services to AWS as they scale up.

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Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

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Scalability

No score

No answers yet

No answers on this topic

DigitalOcean 10.0

Based on 1 answer

Great scalability, you can start with small plans and move up to premium features at a very good price.

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Front-end developer

Velocity PartnersInformation Technology and Services, 11-50 employees

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Return on Investment

The saving of data is almost immeasurable - Backblaze is the best backup company I've ever used.
Getting started is quick and easy - and you get a 14-day trial.
The price is cheaper than every other service - but don't tell them!

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Podcast Producer & Audio Mixer

Rob Gokee MusicEntertainment, 1-10 employees

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With DigitalOcean, I've been able to move all my sites to https using my own implementations of SSL with LetsEncrypt.
Since moving my sites to DigitalOcean, my hosting plan costs less than 40% of what I paid for similar hosting from Site5.

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Jeanine Schoessler

Web Developer

satinflame designHigher Education, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Backblaze Editions & Modules

Edition

Monthly	$6.00¹
Yearly	$60.00¹
2-Year	$110.00¹

Per Computer

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

DigitalOcean Editions & Modules

Edition

1GB-16GB	$5.00¹
8GB-160GB	$60.00¹

Starting Price Per Month

Additional Pricing Details

—

Rating Summary

Backblaze

DigitalOcean

Backblaze

DigitalOcean

Backblaze

DigitalOcean

Backblaze

DigitalOcean

Backblaze

DigitalOcean

Backblaze

DigitalOcean

Backblaze

DigitalOcean

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