What users are saying about
54 Ratings
17 Ratings
54 Ratings
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Score 8.6 out of 100
17 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Backblaze

Backblaze does one thing and does one thing well: backup. If you recognize it for what it is, you will be very happy with it as an unobtrusive off-site backup solution. If, however, you want full-featured endpoint protection, you'll want to look elsewhere. For me and my needs, Backblaze provides the right amount of protection at a cheap price. You can't beat it.
Anonymous | TrustRadius Reviewer

IDrive

This is an economical way to back up less than 1000 GB of data. It can also back-up mapped drives, so you can do the back-up from a personal computer in addition to the server. Restoring tends to be a bit cumbersome, so this should be used as an emergency function, not regularly. Once I tried to add files from the server to another computer but it didn't work because the other computer didn't have the IDrive installed.
Riva Schwartz | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Backblaze
IDrive
3.7
Versioning
Backblaze
IDrive
4.6
Video files
Backblaze
IDrive
3.2
Audio files
Backblaze
IDrive
3.2
Document collaboration
Backblaze
IDrive
2.3
Access control
Backblaze
IDrive
4.2
File search
Backblaze
IDrive
5.1
Device sync
Backblaze
IDrive
3.2

Cloud Storage Security & Administration

Backblaze
IDrive
4.3
User and role management
Backblaze
IDrive
2.5
File organization
Backblaze
IDrive
6.4
Device management
Backblaze
IDrive
4.0

Cloud Storage Platform

Backblaze
IDrive
5.9
Performance
Backblaze
IDrive
5.8
Reliability
Backblaze
IDrive
6.6
Storage Reports
Backblaze
IDrive
5.3

Pros

Backblaze

  • Backblaze utilizes a native app across platforms vs. a javascript app you find with other backup services (CrashPlan being one of them). Native apps function better and have a better user interface than comparable javascript apps.
  • Backblaze has an intuitive interface that automatically backs everything up from your computer but allows you to easily exclude items you don't want or need to backup (applications, system files, etc.).
  • Backblaze has a built-in bandwidth cap and monitor allowing you to limit how much data is backed up on a daily basis to prevent going over ISP data caps or utilizing all of your upload bandwidth.
Aaron Pinsker | TrustRadius Reviewer

IDrive

  • Offers a cloud and a local backup option from the same app.
  • Fast upload speed.
  • It keeps old files forever, versioning, which helps protect against ransomware.
  • Can backup as a disc image.
  • Can search and restore for lost data. Makes finding lost files way easier than other solutions.
  • You can choose which folders to backup.
Mike Calabro | TrustRadius Reviewer

Cons

Backblaze

  • User management isn't the greatest. We had the choice of either a site license under one email address, or a domain license, allowing users to log in with their own email address, however there's no management for this option. I can see metrics of the users' backup, but I can't manage the accounts in any way.
Stephen Yoder | TrustRadius Reviewer

IDrive

  • The used to send your backed up data overnight on a hard drive (if you needed it). Now, they only have an option to download. I love that you can download your data if you need it. That is great, but I would still love the option to ship an actual hard drive because in some cases there is too much data and downloading it all could take days.
  • The UI could use an update/refresh.
  • If you are not tech-savvy it's not super obvious how to set things up. It would be helpful for some it were simplified in some aspects.
Anonymous | TrustRadius Reviewer

Usability

Backblaze

Backblaze 6.0
Based on 2 answers
As stated in my review, Backblaze simply works and works simply. You install it. It runs silently in the background storing and safeguarding all your computer data remotely. You seldom notice it until you've lost something you need - then you can quickly find it online using their interface and restore it - which is what's really important.
William Levins | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Support Rating

Backblaze

Backblaze 7.9
Based on 13 answers
They answered any questions I had accurately and politely. I prefer to call a phone number and get a human on the phone, but they prefer email and chat. I understand they have business profits to consider, so it makes sense.
Ellwood Howard | TrustRadius Reviewer

IDrive

IDrive 5.6
Based on 8 answers
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
Riva Schwartz | TrustRadius Reviewer

Alternatives Considered

Backblaze

Backblaze constantly will win in price and ease of use. Code42 has gone through multiple transformations, and with their ups and downs we had left on a down and haven't looked back. Wasabi is good, but with their API key system, we have relegated that to only for Synology's with HyperBackup.
Justin Esgar | TrustRadius Reviewer

IDrive

Backblaze is easier to set up, but it's not the better solution for me. I need to be able to backup to multiple locations. Backblaze didn't offer a way to do backups to an external HD. Backblaze didn't offer versioning when I picked iDrive. Backblaze wasn't able to throttle upload and download speeds which would slow things down when I have to deliver files to clients online.
Mike Calabro | TrustRadius Reviewer

Return on Investment

Backblaze

  • The saving of data is almost immeasurable - Backblaze is the best backup company I've ever used.
  • Getting started is quick and easy - and you get a 14-day trial.
  • The price is cheaper than every other service - but don't tell them!
Rob Gokee | TrustRadius Reviewer

IDrive

  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
Anonymous | TrustRadius Reviewer

Pricing Details

Backblaze

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Backblaze Editions & Modules

Edition
Monthly$6.001
Yearly$60.001
2-Year$110.001
  1. Per Computer
Additional Pricing Details

IDrive

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

IDrive Editions & Modules

Edition
Personal$52.121
Business$74.651
  1. Per Year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Backblaze
8.5
IDrive
5.5

Usability

Backblaze
6.0
IDrive

Support Rating

Backblaze
7.9
IDrive
5.6

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