What users are saying about
9 Ratings
3 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

  • Backlog ranks higher in 1 feature set: Project Management

Project Management

9.4

Backlog

94%
7.4

LoadSpring

74%
Backlog ranks higher in 8/13 features

Task Management

10.0
100%
2 Ratings
8.0
80%
1 Rating

Gantt Charts

9.0
90%
2 Ratings
7.0
70%
1 Rating

Scheduling

9.9
99%
2 Ratings
9.0
90%
1 Rating

Team Collaboration

9.9
99%
2 Ratings
8.0
80%
1 Rating

Support for Waterfall Methodology

7.9
79%
2 Ratings
N/A
0 Ratings

Document Management

9.0
90%
2 Ratings
6.0
60%
1 Rating

Email integration

9.9
99%
2 Ratings
6.0
60%
1 Rating

Mobile Access

9.9
99%
2 Ratings
6.0
60%
1 Rating

Resource Management

N/A
0 Ratings
8.0
80%
1 Rating

Workflow Automation

N/A
0 Ratings
8.0
80%
1 Rating

Timesheet Tracking

N/A
0 Ratings
7.0
70%
1 Rating

Change request and Case Management

N/A
0 Ratings
8.0
80%
1 Rating

Budget and Expense Management

N/A
0 Ratings
8.0
80%
1 Rating

Professional Services Automation

Backlog

Feature Set Not Supported
N/A
7.5

LoadSpring

75%
LoadSpring ranks higher in 4/4 features

Quotes/estimates

N/A
0 Ratings
8.0
80%
1 Rating

Invoicing

N/A
0 Ratings
7.0
70%
1 Rating

Project & financial reporting

N/A
0 Ratings
8.0
80%
1 Rating

Integration with accounting software

N/A
0 Ratings
7.0
70%
1 Rating

Attribute Ratings

  • Backlog is rated higher in 1 area: Likelihood to Recommend
  • Backlog and LoadSpring are tied in 1 area: Support Rating

Likelihood to Recommend

9.9

Backlog

99%
2 Ratings
8.0

LoadSpring

80%
1 Rating

Support Rating

8.0

Backlog

80%
2 Ratings
8.0

LoadSpring

80%
2 Ratings

Likelihood to Recommend

Backlog

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
Carol Aleman | TrustRadius Reviewer

LoadSpring

LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.
Anonymous | TrustRadius Reviewer

Pros

Backlog

  • Gantt chart
  • Github support
Sanyam Jain | TrustRadius Reviewer

LoadSpring

  • Management of sessions.
  • Account/license management.
  • Reliability.
Anonymous | TrustRadius Reviewer

Cons

Backlog

  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
Carol Aleman | TrustRadius Reviewer

LoadSpring

  • Self-service account reactivation.
  • Integration of instructions on a per application level.
  • Built in linked help for companies using the software.
Anonymous | TrustRadius Reviewer

Pricing Details

Backlog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

LoadSpring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Support Rating

Backlog

Backlog 8.0
Based on 2 answers
I would give 9 but one less because of the high price.
Sanyam Jain | TrustRadius Reviewer

LoadSpring

LoadSpring 8.0
Based on 2 answers
LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Backlog

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
Carol Aleman | TrustRadius Reviewer

LoadSpring

LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.
Anonymous | TrustRadius Reviewer

Return on Investment

Backlog

  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
Sanyam Jain | TrustRadius Reviewer

LoadSpring

  • Great license manager.
  • Has great up-time for hosting our application.
  • Self service account management is non-existent.
Anonymous | TrustRadius Reviewer

Screenshots

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