Backlog vs. ProWorkflow

ticket management

It's well suited to make understand team on day to day tasks. Manager can see the performance of the team and can assign task based on availability. Our team now works in more collaboration then earlier, this is the strength of the ProWorkflow. Emailing and templates tools are very basic and having room for improvement.

Incentivized

• Backlog is one of the best management and collaboration tools available in the market for better managing of resources at the workplace.
• I have been using this platform for a very long time and it has been helping me a lot to manage the business processes, manage employees, managing leads on different projects, and coordinating with colleagues.
• It has been helping me a lot to check the issue in the project completion.
• It gives me real-time status on the project/gives right insights of the system.

Incentivized

• Makes it easy to find and organize projects.
• Makes it easy to separate sub-tasks within projects.

Incentivized

• Price is very high for small teams and department of short term contracts.
• GUI can be more intuitive.

Incentivized

• Its bit complex, user interface should be bit user friendly
• Mobile Apps navigations to switch from one task to another task is not smooth
• I think it should have more automation for the tasks

Incentivized

nice to use in the night as well

I would give 9 but one less because of the high price.

Incentivized

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.

Incentivized

I have not used another product like ProWorkflow.

Incentivized

• SLA should be given by single candle

• Team is working with more collaboration hence effective use of manpower.
• Managers can see the performance thru ProWorkflow and can assign them tasks, resulting effective manpower utilization.
• Overall ProWorkflow is well suited for the small or start-up organisation

Incentivized