Backlog vs Redbooth | TrustRadius

What users are saying about

Score 9.3 out of 10

Based on 9 reviews and ratings

Score 8.9 out of 10

Based on 11 reviews and ratings

Feature Set Ratings

Backlog ranks higher in 1 feature set: Project Management

Project Management

9.4

Backlog

94%

7.4

Redbooth

74%

Backlog ranks higher in 7/14 features

Task Management

10.0

100%

2 Ratings

7.0

70%

5 Ratings

Gantt Charts

9.0

90%

2 Ratings

6.0

60%

3 Ratings

Scheduling

9.9

99%

2 Ratings

5.1

51%

5 Ratings

Team Collaboration

9.9

99%

2 Ratings

5.1

51%

5 Ratings

Support for Waterfall Methodology

7.9

79%

2 Ratings

9.3

93%

2 Ratings

Document Management

9.0

90%

2 Ratings

8.7

87%

4 Ratings

Email integration

9.9

99%

2 Ratings

5.0

50%

3 Ratings

Mobile Access

9.9

99%

2 Ratings

8.2

82%

4 Ratings

Resource Management

N/A

0 Ratings

8.9

89%

4 Ratings

Workflow Automation

N/A

0 Ratings

9.0

90%

3 Ratings

Support for Agile Methodology

N/A

0 Ratings

9.0

90%

3 Ratings

Timesheet Tracking

N/A

0 Ratings

7.1

71%

3 Ratings

Change request and Case Management

N/A

0 Ratings

8.0

80%

1 Rating

Budget and Expense Management

N/A

0 Ratings

7.0

70%

1 Rating

Professional Services Automation

Backlog

Feature Set Not Supported

N/A

7.3

Redbooth

73%

Redbooth ranks higher in 4/4 features

Quotes/estimates

N/A

0 Ratings

8.0

80%

1 Rating

Invoicing

N/A

0 Ratings

7.0

70%

1 Rating

Project & financial reporting

N/A

0 Ratings

9.0

90%

3 Ratings

Integration with accounting software

N/A

0 Ratings

5.3

53%

2 Ratings

Attribute Ratings

Backlog is rated higher in 1 area: Likelihood to Recommend
Redbooth is rated higher in 1 area: Support Rating

Backlog

99%

2 Ratings

8.0

Redbooth

80%

5 Ratings

Backlog

80%

2 Ratings

10.0

Redbooth

100%

2 Ratings

Pros

Gantt chart
Github support

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Sanyam Jain

RPA Consultant

Self employedInformation Technology and Services, 11-50 employees

View all 2 answers on this topic

Desktop sharing.
Good audio and video quality.

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Jeremy Lunnen

Leadership Development Programs Manager

Qualfon/Center PartnersOutsourcing/Offshoring, 10,001+ employees

View all 5 answers on this topic

Cons

The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.

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Carol Aleman

Software Engineering Manager

Third Bridge Group LimitedInformation Services, 501-1000 employees

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It is not an application to store large amounts of documentation.
Having a lot of information can make it cumbersome to get some tasks.
It's a tool created for fast management and communication. At the moment, when accumulating tasks, it can be a total mess.

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Ronald Melendez

Consultor Senior Front-End Javascript

SOAINTComputer Software, 51-200 employees

View all 5 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Starting Price

—

Support Rating

Backlog 8.0

Based on 2 answers

I would give 9 but one less because of the high price.

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Sanyam Jain

RPA Consultant

Self employedInformation Technology and Services, 11-50 employees

View all 2 answers on this topic

Redbooth 10.0

Based on 2 answers

I’ve never actually used their support - I think that in and of itself says something about the product.

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Jeremy Lunnen

Leadership Development Programs Manager

Qualfon/Center PartnersOutsourcing/Offshoring, 10,001+ employees

View all 2 answers on this topic

Alternatives Considered

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.

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Carol Aleman

Software Engineering Manager

Third Bridge Group LimitedInformation Services, 501-1000 employees

View all 2 answers on this topic

The overall interface, hour tracking, Gantt charts and integrations with Google Drive make Redbooth the best choice for our company.

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