What users are saying about

Backlog vs Retrace

Backlog
6 Ratings
Retrace
7 Ratings

Backlog

6 Ratings
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Score 8.9 out of 100

Based on 6 reviews and ratings

Retrace

7 Ratings
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Score 7.9 out of 100

Based on 7 reviews and ratings

Likelihood to Recommend

Backlog

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.

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Carol Aleman | TrustRadius Reviewer
Carol Aleman
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Retrace

If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.

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Anonymous | TrustRadius Reviewer
Verified User
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Feature Rating Comparison

Project Management

Backlog
8.8
Retrace
—
Task Management
Backlog
9.7
Retrace
—
Gantt Charts
Backlog
9.0
Retrace
—
Scheduling
Backlog
9.4
Retrace
—
Team Collaboration
Backlog
8.8
Retrace
—
Support for Waterfall Methodology
Backlog
6.8
Retrace
—
Document Management
Backlog
8.7
Retrace
—
Email integration
Backlog
8.8
Retrace
—
Mobile Access
Backlog
9.4
Retrace
—

Pros

Backlog

  • Gantt chart
  • Github support

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Sanyam Jain | TrustRadius Reviewer
Sanyam Jain
View all 2 answers on this topic

Retrace

  • It combines code profiling with application logger.
  • It is safe for production usage.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Backlog

  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.

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Carol Aleman | TrustRadius Reviewer
Carol Aleman
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Retrace

  • Need to improve their mobile support
  • Documentation improvment

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Backlog

Backlog 8.0
Based on 1 answer
I would give 9 but one less because of the high price.

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Sanyam Jain | TrustRadius Reviewer
Sanyam Jain
View all 1 answers on this topic

Retrace

Retrace 7.3
Based on 2 answers
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

Backlog

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.

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Carol Aleman | TrustRadius Reviewer
Carol Aleman
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Retrace

APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Return on Investment

Backlog

  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.

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Sanyam Jain | TrustRadius Reviewer
Sanyam Jain
View all 2 answers on this topic

Retrace

  • We shorten the time we fix app issues
  • We spend a lot less time digging through data
  • We can be proactive and see issues as they are trending before the completely explode
  • I have APM on all production servers so I can catch issues as they happen
  • I no longer get 2000 email on an issue but rather one full of data

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Screenshots

Pricing Details

Backlog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Backlog Editions & Modules

—
Additional Pricing Details
—

Retrace

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Retrace Editions & Modules

Edition
Essentials$991
Standard249+2
EnterpriseCustom3
  1. up to 3 servers, 500,000 traces, and 1,000,000 logs
  2. 2,000,000+ traces and 5,000,000+ logs
  3. Customer number of traces and logs
Additional Pricing Details
Pricing is based on trace and log usage.

Rating Summary

Likelihood to Recommend

Backlog
9.4
Retrace
7.3

Support Rating

Backlog
8.0
Retrace
7.3

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