What users are saying about
4 Ratings
9 Ratings
4 Ratings
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Score 7.5 out of 100
9 Ratings
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Score 6 out of 100

Likelihood to Recommend

Backlog

Project planning, project management, and tracking. Live git integration and project monitor make it possible to develop software using Agile methodology. Also if you are on a very small budget, then one should not go for this tool. But great support.
Sanyam Jain | TrustRadius Reviewer

TaskRay

TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
Rich Beliveau | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Backlog
7.3
TaskRay
8.6
Task Management
Backlog
9.0
TaskRay
8.7
Gantt Charts
Backlog
9.0
TaskRay
9.3
Scheduling
Backlog
8.0
TaskRay
10.0
Team Collaboration
Backlog
6.0
TaskRay
9.0
Support for Waterfall Methodology
Backlog
4.0
TaskRay
8.0
Document Management
Backlog
8.0
TaskRay
6.3
Email integration
Backlog
6.0
TaskRay
9.0
Mobile Access
Backlog
8.0
TaskRay
9.0
Resource Management
Backlog
TaskRay
8.3
Workflow Automation
Backlog
TaskRay
9.0
Support for Agile Methodology
Backlog
TaskRay
8.3
Timesheet Tracking
Backlog
TaskRay
10.0
Change request and Case Management
Backlog
TaskRay
8.0
Budget and Expense Management
Backlog
TaskRay
8.0

Professional Services Automation

Backlog
TaskRay
8.5
Invoicing
Backlog
TaskRay
8.0
Project & financial reporting
Backlog
TaskRay
9.0
Integration with accounting software
Backlog
TaskRay
8.5

Pros

Backlog

  • Gantt chart
  • Github support
Sanyam Jain | TrustRadius Reviewer

TaskRay

  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
Anonymous | TrustRadius Reviewer

Cons

Backlog

  • Price is very high for small teams and department of short term contracts.
  • GUI can be more intuitive.
Sanyam Jain | TrustRadius Reviewer

TaskRay

  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
Leah Sevey | TrustRadius Reviewer

Likelihood to Renew

Backlog

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
Micah Jones | TrustRadius Reviewer

Usability

Backlog

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
Easy Easy Easy to use
Micah Jones | TrustRadius Reviewer

Support Rating

Backlog

Backlog 8.0
Based on 1 answer
I would give 9 but one less because of the high price.
Sanyam Jain | TrustRadius Reviewer

TaskRay

TaskRay 10.0
Based on 1 answer
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
Micah Jones | TrustRadius Reviewer

Implementation Rating

Backlog

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
Again, just like the app, the implementation was very easy.
Micah Jones | TrustRadius Reviewer

Alternatives Considered

Backlog

All of them have their own uniqueness.
Sanyam Jain | TrustRadius Reviewer

TaskRay

We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
Hilary Mohs | TrustRadius Reviewer

Return on Investment

Backlog

  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
Sanyam Jain | TrustRadius Reviewer

TaskRay

  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
Rich Beliveau | TrustRadius Reviewer

Screenshots

Pricing Details

Backlog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Backlog Editions & Modules

Additional Pricing Details

TaskRay

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TaskRay Editions & Modules

Edition
TaskRay$25.001
  1. Per Month
Additional Pricing Details

Rating Summary

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