Backlog vs. TaskRay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backlog
Score 9.2 out of 10
N/A
Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates, projects and tasks. The activity feed and watchlist are designed to help users keep an eye on relevant work and deadlines. Gantt charts and burndown charts are designed to help users visualize project…N/A
TaskRay
Score 8.0 out of 10
N/A
TaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.
$15
per month
Pricing
BacklogTaskRay
Editions & Modules
No answers on this topic
TaskRay
$25.00
per month
Offerings
Pricing Offerings
BacklogTaskRay
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BacklogTaskRay
Project Management
Comparison of Project Management features of Product A and Product B
Backlog
9.5
2 Ratings
23% above category average
TaskRay
8.6
5 Ratings
13% above category average
Task Management10.02 Ratings8.75 Ratings
Gantt Charts9.02 Ratings9.34 Ratings
Scheduling10.02 Ratings10.04 Ratings
Team Collaboration10.02 Ratings9.05 Ratings
Support for Waterfall Methodology8.02 Ratings8.02 Ratings
Document Management9.02 Ratings6.32 Ratings
Email integration10.02 Ratings9.02 Ratings
Mobile Access10.02 Ratings9.02 Ratings
Resource Management00 Ratings8.34 Ratings
Workflow Automation00 Ratings9.05 Ratings
Support for Agile Methodology00 Ratings8.34 Ratings
Timesheet Tracking00 Ratings10.01 Ratings
Change request and Case Management00 Ratings8.02 Ratings
Budget and Expense Management00 Ratings8.02 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Backlog
-
Ratings
TaskRay
8.5
3 Ratings
14% above category average
Invoicing00 Ratings8.01 Ratings
Project & financial reporting00 Ratings9.03 Ratings
Integration with accounting software00 Ratings8.52 Ratings
Best Alternatives
BacklogTaskRay
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Score 9.2 out of 10
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Score 9.2 out of 10
Enterprises
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Score 9.2 out of 10
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Score 9.2 out of 10
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User Ratings
BacklogTaskRay
Likelihood to Recommend
10.0
(2 ratings)
8.3
(5 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.0
(1 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BacklogTaskRay
Likelihood to Recommend
Nulab, Inc.
The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
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Bracket Labs
TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
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Pros
Nulab, Inc.
  • Gantt chart
  • Github support
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Bracket Labs
  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
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Cons
Nulab, Inc.
  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
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Bracket Labs
  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
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Likelihood to Renew
Nulab, Inc.
No answers on this topic
Bracket Labs
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
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Usability
Nulab, Inc.
No answers on this topic
Bracket Labs
Easy Easy Easy to use
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Support Rating
Nulab, Inc.
I would give 9 but one less because of the high price.
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Bracket Labs
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
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Implementation Rating
Nulab, Inc.
No answers on this topic
Bracket Labs
Again, just like the app, the implementation was very easy.
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Alternatives Considered
Nulab, Inc.
Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
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Bracket Labs
We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
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Return on Investment
Nulab, Inc.
  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
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Bracket Labs
  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
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ScreenShots

Backlog Screenshots

Screenshot of Projects home pageScreenshot of Gantt chartScreenshot of GitScreenshot of commenting in issuesScreenshot of subtasking