What users are saying about
9 Ratings
9 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

  • Backlog ranks higher in 1 feature set: Project Management

Project Management

9.4

Backlog

94%
8.6

TaskRay

86%
TaskRay ranks higher in 9/14 features

Task Management

10.0
100%
2 Ratings
8.7
87%
5 Ratings

Gantt Charts

9.0
90%
2 Ratings
9.3
93%
4 Ratings

Scheduling

10.0
100%
2 Ratings
10.0
100%
4 Ratings

Team Collaboration

9.9
99%
2 Ratings
9.0
90%
5 Ratings

Support for Waterfall Methodology

7.9
79%
2 Ratings
8.0
80%
2 Ratings

Document Management

9.0
90%
2 Ratings
6.3
63%
2 Ratings

Email integration

9.9
99%
2 Ratings
9.0
90%
2 Ratings

Mobile Access

10.0
100%
2 Ratings
9.0
90%
2 Ratings

Resource Management

N/A
0 Ratings
8.3
83%
4 Ratings

Workflow Automation

N/A
0 Ratings
9.0
90%
5 Ratings

Support for Agile Methodology

N/A
0 Ratings
8.3
83%
4 Ratings

Timesheet Tracking

N/A
0 Ratings
10.0
100%
1 Rating

Change request and Case Management

N/A
0 Ratings
8.0
80%
2 Ratings

Budget and Expense Management

N/A
0 Ratings
8.0
80%
2 Ratings

Professional Services Automation

Backlog

Feature Set Not Supported
N/A
8.5

TaskRay

85%
TaskRay ranks higher in 3/3 features

Invoicing

N/A
0 Ratings
8.0
80%
1 Rating

Project & financial reporting

N/A
0 Ratings
9.0
90%
3 Ratings

Integration with accounting software

N/A
0 Ratings
8.5
85%
2 Ratings

Attribute Ratings

  • Backlog is rated higher in 1 area: Likelihood to Recommend
  • TaskRay is rated higher in 1 area: Support Rating

Likelihood to Recommend

10.0

Backlog

100%
2 Ratings
8.3

TaskRay

83%
5 Ratings

Likelihood to Renew

Backlog

N/A
0 Ratings
10.0

TaskRay

100%
1 Rating

Usability

Backlog

N/A
0 Ratings
10.0

TaskRay

100%
1 Rating

Support Rating

8.0

Backlog

80%
2 Ratings
10.0

TaskRay

100%
2 Ratings

Implementation Rating

Backlog

N/A
0 Ratings
10.0

TaskRay

100%
2 Ratings

Likelihood to Recommend

Backlog

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
Carol Aleman | TrustRadius Reviewer

TaskRay

TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
Rich Beliveau | TrustRadius Reviewer

Pros

Backlog

  • Gantt chart
  • Github support
Sanyam Jain | TrustRadius Reviewer

TaskRay

  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
Anonymous | TrustRadius Reviewer

Cons

Backlog

  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
Carol Aleman | TrustRadius Reviewer

TaskRay

  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
Leah Sevey | TrustRadius Reviewer

Pricing Details

Backlog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Backlog Editions & Modules

Additional Pricing Details

TaskRay

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

TaskRay Editions & Modules

Edition
TaskRay$25.001
  1. per month
Additional Pricing Details

Likelihood to Renew

Backlog

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
Micah Jones | TrustRadius Reviewer

Usability

Backlog

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
Easy Easy Easy to use
Micah Jones | TrustRadius Reviewer

Support Rating

Backlog

Backlog 8.0
Based on 2 answers
I would give 9 but one less because of the high price.
Sanyam Jain | TrustRadius Reviewer

TaskRay

TaskRay 10.0
Based on 2 answers
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
Micah Jones | TrustRadius Reviewer

Implementation Rating

Backlog

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 2 answers
Again, just like the app, the implementation was very easy.
Micah Jones | TrustRadius Reviewer

Alternatives Considered

Backlog

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
Carol Aleman | TrustRadius Reviewer

TaskRay

We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
Hilary Mohs | TrustRadius Reviewer

Return on Investment

Backlog

  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
Sanyam Jain | TrustRadius Reviewer

TaskRay

  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
Rich Beliveau | TrustRadius Reviewer

Screenshots

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