What users are saying about
9 Ratings
5 Ratings
9 Ratings
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Score 9.3 out of 100
5 Ratings
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Score 9.3 out of 100

Feature Set Ratings

    Project Management

    9.4

    Backlog

    94%

    Teamleader

    Feature Set Not Supported
    N/A
    Backlog ranks higher in 8/8 features

    Task Management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Gantt Charts

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Scheduling

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Team Collaboration

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Document Management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Email integration

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Backlog

    Feature Set Not Supported
    N/A
    8.6

    Teamleader

    86%
    Teamleader ranks higher in 5/5 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Workflow management

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Quote & order management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Interaction tracking

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Customer Service & Support

    Backlog

    Feature Set Not Supported
    N/A
    8.3

    Teamleader

    83%
    Teamleader ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call center management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Help desk management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Marketing Automation

    Backlog

    Feature Set Not Supported
    N/A
    10.0

    Teamleader

    100%
    Teamleader ranks higher in 1/1 features

    Lead management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    CRM Project Management

    Backlog

    Feature Set Not Supported
    N/A
    9.0

    Teamleader

    90%
    Teamleader ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Reporting

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Customization

    Backlog

    Feature Set Not Supported
    N/A
    6.5

    Teamleader

    65%
    Teamleader ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Custom objects

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Security

    Backlog

    Feature Set Not Supported
    N/A
    9.0

    Teamleader

    90%
    Teamleader ranks higher in 1/1 features

    Single sign-on capability

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Integrations with 3rd-party Software

    Backlog

    Feature Set Not Supported
    N/A
    6.0

    Teamleader

    60%
    Teamleader ranks higher in 1/1 features

    Compensation management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Platform

    Backlog

    Feature Set Not Supported
    N/A
    10.0

    Teamleader

    100%
    Teamleader ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Teamleader is rated higher in 1 area: Support Rating
    • Backlog and Teamleader are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Backlog

    100%
    2 Ratings
    10.0

    Teamleader

    100%
    2 Ratings

    Usability

    Backlog

    N/A
    0 Ratings
    8.0

    Teamleader

    80%
    1 Rating

    Support Rating

    8.0

    Backlog

    80%
    2 Ratings
    10.0

    Teamleader

    100%
    1 Rating

    Likelihood to Recommend

    Backlog

    The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
    Carol Aleman | TrustRadius Reviewer

    Teamleader

    It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
    Suzanne Glorie | TrustRadius Reviewer

    Pros

    Backlog

    • Gantt chart
    • Github support
    Sanyam Jain | TrustRadius Reviewer

    Teamleader

    • Comply clients data
    • Invoices
    • Track and measure time for projects
    Marisol Tozzi | TrustRadius Reviewer

    Cons

    Backlog

    • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
    • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
    Carol Aleman | TrustRadius Reviewer

    Teamleader

    • Synching contacts between iPhone and Teamleader could be easier.
    • Integration with Aweber would be great.
    Suzanne Glorie | TrustRadius Reviewer

    Pricing Details

    Backlog

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Backlog Editions & Modules

    Additional Pricing Details

    Teamleader

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required
    $29.00

    Starting Price

    $59 2 users/month

    Teamleader Editions & Modules

    Edition
    Projects$59.001
    Project Management$59.001
    Support tickets$59.001
    1. 2 users/month
    Additional Pricing Details
    extra user is + $12.00/user/month

    Usability

    Backlog

    No score
    No answers yet
    No answers on this topic

    Teamleader

    Teamleader 8.0
    Based on 1 answer
    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Marisol Tozzi | TrustRadius Reviewer

    Support Rating

    Backlog

    Backlog 8.0
    Based on 2 answers
    I would give 9 but one less because of the high price.
    Sanyam Jain | TrustRadius Reviewer

    Teamleader

    Teamleader 10.0
    Based on 1 answer
    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Marisol Tozzi | TrustRadius Reviewer

    Alternatives Considered

    Backlog

    Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
    Carol Aleman | TrustRadius Reviewer

    Teamleader

    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Suzanne Glorie | TrustRadius Reviewer

    Return on Investment

    Backlog

    • Software interns get easily used to this tool.
    • One who works in the SDLC gets recognized and it's easy to track rank board.
    Sanyam Jain | TrustRadius Reviewer

    Teamleader

    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Suzanne Glorie | TrustRadius Reviewer

    Screenshots

    Add comparison