Backlog vs. ZenTao

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.

Incentivized

I am very glad about the working speed of this tool. The comfort and support it has provided us in project management are worth appreciating because Project management is a big deal and using ZenTao has made it easy and fun for us as we can as a team better collaborate. But some of its features need to be fixed.

• Gantt chart
• Github support

Incentivized

• Story could be linked with product, sprint, test case, bug, which makes traceability so great.
• Test module, with test case, case library, test request, test report, very detailed.
• On-Premise available, the package is very small based on LAMPP
• SaaS version even cheaper without your own IT maintenance support.
• Price really affordable.
• API call is easy, so that we could do customizations.

• The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
• There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.

Incentivized

• The function of ZenTao mobile version is a little weak.
• ZenTao users need to receive training before they start using the software, because for testers, the first use of the software may be a little complicated, and they cannot execute the same test case multiple times in the same test execution process.
• Although there are many reports built in. But if you want to get the data yourself，You have to know how to write SQL to customize your reports, which can a little bit challenging.

I would give 9 but one less because of the high price.

Incentivized

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.

Incentivized

ZenTao defines bugs, tasks, and stories separately, not just an ISSUE. I can oversee the development from creating a Product Backlog to releasing the increment. I can also collect and record product feedback from the client and share with my team.

• Software interns get easily used to this tool.
• One who works in the SDLC gets recognized and it's easy to track rank board.

Incentivized

• We are delivering projects on time and can keep an eye on the progress of our projects.
• My team and I can better communicate on a project.
• As it is [in my experience], buggy it sometimes results in disturbing the whole working of our company.