What users are saying about
25 Ratings
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Score 9.7 out of 100
23 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Bacula Enterprise

Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Daniel Drucker | TrustRadius Reviewer

Data Protector

I believe it is very well suited for the Unix/Linux brands but once you get into the Windows side of things there are much better options out there. The other problem is that the data is in a format that only works with HP Data Protector and cannot be migrated to another system should things go that direction in the future. Once you are locked into HP Data Protector you are truly locked in
John Glenn | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Bacula Enterprise
8.2
Data Protector
6.7
Universal recovery
Bacula Enterprise
9.1
Data Protector
3.0
Live recovery
Bacula Enterprise
8.1
Data Protector
8.0
Recovery verification
Bacula Enterprise
7.9
Data Protector
9.0
Business application protection
Bacula Enterprise
3.0
Data Protector
9.0
Multiple backup destinations
Bacula Enterprise
9.0
Data Protector
6.6
Incremental backup identification
Bacula Enterprise
8.7
Data Protector
8.0
Backup to the cloud
Bacula Enterprise
9.8
Data Protector
1.0
Deduplication and file compression
Bacula Enterprise
8.9
Data Protector
9.0
Snapshots
Bacula Enterprise
8.6
Data Protector
1.0
Flexible deployment
Bacula Enterprise
7.3
Data Protector
Management dashboard
Bacula Enterprise
7.7
Data Protector
8.0
Platform support
Bacula Enterprise
8.3
Data Protector
9.0
Retention options
Bacula Enterprise
8.3
Data Protector
9.0
Encryption
Bacula Enterprise
9.6
Data Protector

Pros

Bacula Enterprise

  • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
  • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
  • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
  • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
  • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
  • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
Anonymous | TrustRadius Reviewer

Data Protector

  • Easy to install and set up cell manager, deploy clients and configure backup devices. Integration options for databases and virtual environments makes backup and restore of these systems easier through the GUI.
  • Scheduling options allow the user to set specific times for backups of a host or group them together with the advance scheduling option and set priorities of which systems get access to backup devices.
  • Licensing options are tiered and can scale from a very small environment to a larger one when needed.
Kevin Loeffler | TrustRadius Reviewer

Cons

Bacula Enterprise

  • Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
  • Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
Brian O'Connell | TrustRadius Reviewer

Data Protector

  • Tech support - every person I spoke with had a different idea on how to fix a problem. Many times they caused the problem resulting in double or triple work.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bacula Enterprise

Bacula Enterprise 9.1
Based on 2 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Anonymous | TrustRadius Reviewer

Data Protector

Data Protector 1.0
Based on 2 answers
It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands
John Glenn | TrustRadius Reviewer

Usability

Bacula Enterprise

Bacula Enterprise 7.2
Based on 3 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
Anonymous | TrustRadius Reviewer

Data Protector

Data Protector 1.0
Based on 1 answer
Every time you create a job it has to be a stand alone and can't step on another one.
Anonymous | TrustRadius Reviewer

Support Rating

Bacula Enterprise

Bacula Enterprise 9.5
Based on 16 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Ernesto Veiga | TrustRadius Reviewer

Data Protector

Data Protector 2.0
Based on 1 answer
Every time you got a new person they said the last guy did it wrong and we would have to change everything.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bacula Enterprise

No score
No answers yet
No answers on this topic

Data Protector

Data Protector 1.0
Based on 1 answer
Pick one person to help you through the process.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bacula Enterprise

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Cliff Nieuwenhuis | TrustRadius Reviewer

Data Protector

We liked that HP Data Protector could go back to a specific recovery date where IBM TSM could not, in certain cases.
Anonymous | TrustRadius Reviewer

Return on Investment

Bacula Enterprise

  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa | TrustRadius Reviewer

Data Protector

  • Same solution for 17+ years provides stable environment and builds in house expertise saving business on training.
  • Licensing structure provides cost savings to business.
  • Ease of use for operators provides quick response when restores are needed by the business.
Kevin Loeffler | TrustRadius Reviewer

Pricing Details

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Data Protector

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bacula Enterprise
9.7
Data Protector
8.0

Likelihood to Renew

Bacula Enterprise
9.1
Data Protector
1.0

Usability

Bacula Enterprise
7.2
Data Protector
1.0

Support Rating

Bacula Enterprise
9.5
Data Protector
2.0

Implementation Rating

Bacula Enterprise
Data Protector
1.0

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