What users are saying about
Top Rated
25 Ratings
Top Rated
25 Ratings
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Score 9.7 out of 100
8 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

Bacula Enterprise

Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Daniel Drucker | TrustRadius Reviewer

Dell PowerVault

For small to medium sided environments, it's great, or for low demand but being able to hit higher IOPS on demand.It's still entry-level compared to EqualLogic hardware but a great contender in the field.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Bacula Enterprise
9.5
Dell PowerVault
Universal recovery
Bacula Enterprise
9.1
Dell PowerVault
Live recovery
Bacula Enterprise
9.8
Dell PowerVault
Recovery verification
Bacula Enterprise
9.8
Dell PowerVault
Business application protection
Bacula Enterprise
8.2
Dell PowerVault
Multiple backup destinations
Bacula Enterprise
10.0
Dell PowerVault
Incremental backup identification
Bacula Enterprise
10.0
Dell PowerVault
Backup to the cloud
Bacula Enterprise
9.7
Dell PowerVault
Deduplication and file compression
Bacula Enterprise
10.0
Dell PowerVault
Snapshots
Bacula Enterprise
8.7
Dell PowerVault
Flexible deployment
Bacula Enterprise
8.9
Dell PowerVault
Management dashboard
Bacula Enterprise
9.5
Dell PowerVault
Platform support
Bacula Enterprise
10.0
Dell PowerVault
Retention options
Bacula Enterprise
10.0
Dell PowerVault
Encryption
Bacula Enterprise
9.4
Dell PowerVault

Pros

Bacula Enterprise

  • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
  • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
  • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
  • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
  • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
  • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
Anonymous | TrustRadius Reviewer

Dell PowerVault

  • Tape Solution
  • Small Business Solution
  • Good for direct attached storage purposes like video security.
Joe Wilker | TrustRadius Reviewer

Cons

Bacula Enterprise

  • Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
  • Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
Brian O'Connell | TrustRadius Reviewer

Dell PowerVault

  • Maintenance is tough. Dell recommends bringing the unit down for any kind of maintenance of upgrades.
  • Internal IOPS monitoring could be greatly improved.
  • Arrays are locked down to Dell licensed disks.
Ezra Owen | TrustRadius Reviewer

Likelihood to Renew

Bacula Enterprise

Bacula Enterprise 9.1
Based on 2 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Anonymous | TrustRadius Reviewer

Dell PowerVault

No score
No answers yet
No answers on this topic

Usability

Bacula Enterprise

Bacula Enterprise 7.1
Based on 3 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
Anonymous | TrustRadius Reviewer

Dell PowerVault

No score
No answers yet
No answers on this topic

Support Rating

Bacula Enterprise

Bacula Enterprise 9.5
Based on 15 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Ernesto Veiga | TrustRadius Reviewer

Dell PowerVault

No score
No answers yet
No answers on this topic

Alternatives Considered

Bacula Enterprise

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Cliff Nieuwenhuis | TrustRadius Reviewer

Dell PowerVault

couple vendors but nothing to write home about....
Anonymous | TrustRadius Reviewer

Return on Investment

Bacula Enterprise

  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa | TrustRadius Reviewer

Dell PowerVault

  • If you need a lot of disks attached to a system, PowerVault is the way to go.
  • The cost of the unit is reasonable, and you can extend the life of the unit pretty far.
Joe Wilker | TrustRadius Reviewer

Pricing Details

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dell PowerVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bacula Enterprise
9.7
Dell PowerVault
7.4

Likelihood to Renew

Bacula Enterprise
9.1
Dell PowerVault

Usability

Bacula Enterprise
7.1
Dell PowerVault

Support Rating

Bacula Enterprise
9.5
Dell PowerVault

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