What users are saying about
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Top Rated
1007 Ratings
28 Ratings
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Score 9.2 out of 100

Veeam Backup & Replication

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Top Rated
1007 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Veeam Backup & Replication ranks higher in 1 feature set: Data Center Backup

Data Center Backup

7.1

Bacula Enterprise

71%
8.6

Veeam Backup & Replication

86%
Veeam Backup & Replication ranks higher in 11/14 features

Universal recovery

9.1
91%
1 Rating
8.5
85%
142 Ratings

Live recovery

6.9
69%
7 Ratings
8.6
86%
151 Ratings

Recovery verification

6.5
65%
17 Ratings
8.8
88%
154 Ratings

Business application protection

3.0
30%
2 Ratings
8.7
87%
140 Ratings

Multiple backup destinations

8.2
82%
22 Ratings
8.8
88%
165 Ratings

Incremental backup identification

7.9
79%
22 Ratings
8.9
89%
171 Ratings

Backup to the cloud

9.9
99%
11 Ratings
8.3
83%
106 Ratings

Deduplication and file compression

7.0
70%
16 Ratings
8.6
86%
159 Ratings

Snapshots

7.8
78%
13 Ratings
8.9
89%
148 Ratings

Flexible deployment

3.9
39%
19 Ratings
8.4
84%
137 Ratings

Management dashboard

4.4
44%
19 Ratings
8.4
84%
23 Ratings

Platform support

7.2
72%
22 Ratings
8.6
86%
141 Ratings

Retention options

7.2
72%
22 Ratings
8.6
86%
143 Ratings

Encryption

10.0
100%
13 Ratings
8.2
82%
122 Ratings

Attribute Ratings

  • Bacula Enterprise is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • Veeam Backup & Replication is rated higher in 2 areas: Usability, Implementation Rating
  • Bacula Enterprise and Veeam Backup & Replication are tied in 1 area: Support Rating

Likelihood to Recommend

9.9

Bacula Enterprise

99%
22 Ratings
9.0

Veeam Backup & Replication

90%
383 Ratings

Likelihood to Renew

10.0

Bacula Enterprise

100%
3 Ratings
9.9

Veeam Backup & Replication

99%
19 Ratings

Usability

8.5

Bacula Enterprise

85%
4 Ratings
9.4

Veeam Backup & Replication

94%
17 Ratings

Availability

Bacula Enterprise

N/A
0 Ratings
8.1

Veeam Backup & Replication

81%
4 Ratings

Performance

Bacula Enterprise

N/A
0 Ratings
7.3

Veeam Backup & Replication

73%
4 Ratings

Support Rating

9.8

Bacula Enterprise

98%
25 Ratings
9.8

Veeam Backup & Replication

98%
35 Ratings

Implementation Rating

8.0

Bacula Enterprise

80%
1 Rating
9.8

Veeam Backup & Replication

98%
28 Ratings

Product Scalability

Bacula Enterprise

N/A
0 Ratings
8.1

Veeam Backup & Replication

81%
3 Ratings

Likelihood to Recommend

Bacula Enterprise

Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Daniel Drucker | TrustRadius Reviewer

Veeam Backup & Replication

The Veeam Backup & Replication solution is ideal for backups of virtualized environments. It provides agility for the backup of VMs, all in a centralized console for monitoring, making it possible to retain several restore points and restore files in a granular way without the need for backup of folders isolated, which makes management difficult. However, the Veeam Backup & Replication solution fits better in medium-large enterprise environments, as it needs a dedicated and robust datastore. The cost of its license to allow the backup of several VMs is not very affordable. For small companies, it is possible to use the free version with limitations, but it also works excellently if the environment has a simple infrastructure.
GILIAN HASS | TrustRadius Reviewer

Pros

Bacula Enterprise

  • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
  • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
  • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
  • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
  • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
  • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

  • Veeam has built some very useful application-specific tools for recovering exchange server items, emails, etc.
  • Veeam is relatively simple to set up, but provides a lot of extended features should the need come one day. Features like replication and backup copy were not originally implemented in our project goals.
  • Support is outstanding, their SLAs are clearly outlined, and their engineers are easy to understand and their ticket opening flow is simple enough.
Anonymous | TrustRadius Reviewer

Cons

Bacula Enterprise

  • Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
  • Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
Brian O'Connell | TrustRadius Reviewer

Veeam Backup & Replication

  • Needs to be able to backup linux and mac instances as we have some use for that
  • I have heard nightmares for the cloud based backups and due to that I have steered from that attempt and went with a different company.
  • License costs could be better as the market has gotten more competitive in recent years.
Christopher Shaw | TrustRadius Reviewer

Pricing Details

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Bacula Enterprise Editions & Modules

Additional Pricing Details

Veeam Backup & Replication

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Veeam Backup & Replication Editions & Modules

Edition
Backup Essentials$4001
Backup & ReplicationContact sales team
Availability SuiteContact sales team
  1. per year
  2. none
Additional Pricing Details
Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.

Likelihood to Renew

Bacula Enterprise

Bacula Enterprise 10.0
Based on 3 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

Veeam Backup & Replication 9.9
Based on 19 answers
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
George Rodgers-Clark | TrustRadius Reviewer

Usability

Bacula Enterprise

Bacula Enterprise 8.5
Based on 4 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
Anonymous | TrustRadius Reviewer

Veeam Backup & Replication

Veeam Backup & Replication 9.4
Based on 17 answers
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
Cody Gordon | TrustRadius Reviewer

Reliability and Availability

Bacula Enterprise

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.1
Based on 4 answers
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
Guillermo Villamizar | TrustRadius Reviewer

Performance

Bacula Enterprise

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 7.3
Based on 4 answers
Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
Cody Gordon | TrustRadius Reviewer

Support Rating

Bacula Enterprise

Bacula Enterprise 9.8
Based on 25 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Ernesto Veiga | TrustRadius Reviewer

Veeam Backup & Replication

Veeam Backup & Replication 9.8
Based on 35 answers
Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bacula Enterprise

Bacula Enterprise 8.0
Based on 1 answer
Ensure the backup traffic goes through separate traffic as the other environment.
Alexander Siahaan | TrustRadius Reviewer

Veeam Backup & Replication

Veeam Backup & Replication 9.8
Based on 28 answers
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform")Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Robert Paul | TrustRadius Reviewer

Alternatives Considered

Bacula Enterprise

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Cliff Nieuwenhuis | TrustRadius Reviewer

Veeam Backup & Replication

We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.
Anonymous | TrustRadius Reviewer

Scalability

Bacula Enterprise

No score
No answers yet
No answers on this topic

Veeam Backup & Replication

Veeam Backup & Replication 8.1
Based on 3 answers
Scalability can be addressed in many ways, but there is a consequence:
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
Guillermo Villamizar | TrustRadius Reviewer

Return on Investment

Bacula Enterprise

  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa | TrustRadius Reviewer

Veeam Backup & Replication

  • Veeam Backup & Replication made it possible to restore a crashed virtual server quickly and without problems to another Hyper-V host. With Windows Server Backup it would have taken longer and more effort to get the same result.
  • With Veeam Backup & Replication we're making sure we have a good and functional backup which makes our software developers feel safer that their projects are really getting backupped
Anonymous | TrustRadius Reviewer

Screenshots

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