Balto vs. SalesScreen

New agents are given Balto and are able to take calls successfully from day one. They take incoming calls and Balto listens to both sides of the conversation and when things are said it will prompt the agent to move forward in different ways. It also will prompt if agents are speaking too much or if the agent isn't listening and asking the same question it will prompt them.

Incentivized

I recommend that if your group still can't find a way to work together, they don't achieve sales goals or the work becomes tedious, without a doubt SalesScreen has excellent tools that can promote and strengthen relationships between co-workers and clients.

Incentivized

• Lights up to let us know we are following the script.
• Makes sure we are asking and gathering all the correct questions.
• I like that we get confetti at the end to tell us we have done a good job.

Incentivized

• Integration with Salesforce, for games and group dynamics, competitions, and rewards.
• Data storage of sales representatives, management of their work, the performance they have in it, and the economic impact of their sales.
• We don't need more complicated tools, and less if it is to manage group dynamics, finding SalesScreen that is much easier to use really comforts us.

Incentivized

• Just making sure it is hearing what is said correctly.

Incentivized

• I would like better graphics, to visualize the competitions and rewards in a much more customizable and fun way.
• Improve mobile application, we access it much more since it is more practical; however, we cannot visualize it as interactive as on the computer and this is significant.

Incentivized

We considered Hoopla, for having similar tools, but SalesScreen was the one that best suited our work group, and its interface was much easier to use. I like how SalesScreen presents group dynamics options like competitions or ranking, Hoopla didn't seem as interactive to me.

Incentivized

• This question is above my pay scale.

Incentivized

• When our team interacted better with all the sales staff, we strengthened ties, motivated better work, and set fully achievable goals. We discovered that each sales agent gave their best and brought the company better results, with solid clients and more significant sales.

Incentivized