What users are saying about
Top Rated
125 Ratings
3 Ratings
Top Rated
125 Ratings
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Score 8.5 out of 100
3 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

BambooHR

First of all, BambooHR is not cost-effective if you do not have a lot of processes that you are looking to streamline. In short, you need to examine what you are currently doing and determine whether BambooHR has an equivalent process that can replace it and help make things smoother. Mid-size companies might have better success with BambooHR given the cost, as well, but smaller companies can manage if the budget is there. If you're looking to provide more self-serve options to employees and free up your HR team/individual to do more on the strategy and development side of HR, BambooHR can definitely help with that. Ultimately, you need to consider the ROI on BambooHR and whether its implementation will provide the right amount of benefits to justify the change overall, which may be harder than it sounds in some cases.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

BizMerlin

We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing
Mamta Rana | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
7.9
BizMerlin
10.0
Employee demographic data
BambooHR
7.9
BizMerlin
10.0
Employment history
BambooHR
8.3
BizMerlin
10.0
Job profiles and administration
BambooHR
8.0
BizMerlin
10.0
Workflow for transfers, promotions, pay raises, etc.
BambooHR
7.8
BizMerlin
Organizational charting
BambooHR
7.7
BizMerlin
10.0
Organization and location management
BambooHR
8.2
BizMerlin
10.0
Compliance data (COBRA, OSHA, etc.)
BambooHR
7.1
BizMerlin

Payroll Management

BambooHR
7.3
BizMerlin
10.0
Pay calculation
BambooHR
7.4
BizMerlin
Support for external payroll vendors
BambooHR
7.0
BizMerlin
10.0
Off-cycle/On-Demand payment
BambooHR
6.1
BizMerlin
Benefit plan administration
BambooHR
8.0
BizMerlin
10.0
Direct deposit files
BambooHR
7.9
BizMerlin
Salary revision and increment management
BambooHR
7.9
BizMerlin
Reimbursement management
BambooHR
7.0
BizMerlin

Leave and Attendance Management

BambooHR
8.5
BizMerlin
10.0
Approval workflow
BambooHR
8.8
BizMerlin
Balance details
BambooHR
8.4
BizMerlin
10.0
Annual carry-forward and encashment
BambooHR
8.3
BizMerlin
10.0

Employee Self Service

BambooHR
8.2
BizMerlin
9.6
View and generate pay and benefit information
BambooHR
7.6
BizMerlin
9.0
Update personal information
BambooHR
8.5
BizMerlin
10.0
View company policy documentation
BambooHR
8.1
BizMerlin
10.0
Employee recognition
BambooHR
8.1
BizMerlin
9.0
View job history
BambooHR
8.6
BizMerlin
10.0

Asset Management

BambooHR
6.7
BizMerlin
Tracking of all physical assets
BambooHR
6.7
BizMerlin

HR Reporting

BambooHR
7.3
BizMerlin
10.0
Report builder
BambooHR
7.1
BizMerlin
10.0
Pre-built reports
BambooHR
7.5
BizMerlin
10.0
Ability to combine HR data with external data
BambooHR
7.4
BizMerlin
10.0

Onboarding

BambooHR
8.1
BizMerlin
10.0
New hire portal
BambooHR
8.1
BizMerlin
10.0
Manager tracking tools
BambooHR
8.0
BizMerlin
10.0

Performance and Goals

BambooHR
6.7
BizMerlin
9.8
Corporate goal setting
BambooHR
6.5
BizMerlin
10.0
Individual goal setting
BambooHR
7.1
BizMerlin
10.0
Line-of sight-visibility
BambooHR
6.1
BizMerlin
9.0
Performance tracking
BambooHR
7.1
BizMerlin
10.0

Performance Management

BambooHR
7.4
BizMerlin
9.4
Performance plans
BambooHR
7.5
BizMerlin
9.0
Performance improvement plans
BambooHR
7.2
BizMerlin
9.0
Review status tracking
BambooHR
7.6
BizMerlin
9.0
Review reminders
BambooHR
7.8
BizMerlin
10.0
Multiple review frequency
BambooHR
7.0
BizMerlin
10.0

Succession Planning

BambooHR
7.1
BizMerlin
10.0
Create succession plans/pools
BambooHR
7.0
BizMerlin
10.0
Candidate ranking
BambooHR
7.2
BizMerlin
10.0
Candidate search
BambooHR
7.2
BizMerlin
Candidate development
BambooHR
7.0
BizMerlin
10.0

Recruiting / ATS

BambooHR
7.0
BizMerlin
10.0
Job Requisition Management
BambooHR
6.9
BizMerlin
10.0
Company Website Posting
BambooHR
6.9
BizMerlin
10.0
Publish to Social Media
BambooHR
7.0
BizMerlin
10.0
Job Search Site Posting
BambooHR
6.9
BizMerlin
10.0
Duplicate Candidate Prevention
BambooHR
6.9
BizMerlin
10.0
Applicant Tracking
BambooHR
7.0
BizMerlin
10.0
Notifications and Alerts
BambooHR
7.6
BizMerlin
10.0

Pros

BambooHR

  • Helpful homepage that includes lots of useful information at a glance. I especially like the "Who's Out" section which shows photos of all the employees not in the office. Because we are a global company with lots of offices in different time zones, it's essential to know who's on vacation for communication purposes.
  • The interface is very user friendly. The functionality felt intuitive the first time I used it: I instantly knew how to request time off, look up other employees, etc.
  • The employee directory is very useful. It displays everyone's title, photo, LinkedIn, contact info, etc. It's easy to search by name, title, department, etc. and to create custom filters.
Anonymous | TrustRadius Reviewer

BizMerlin

  • This software is highly configurable. Very easy to use. Lots of out of box integration.
  • It's got a mobile app and is also cloud based.
  • The goals module is our biggest used module. It also has great features like instant feedback, applicant tracking and onboarding.
Mohit Sareen | TrustRadius Reviewer

Cons

BambooHR

  • I found the playform not so intuitive when it came to customizing user role permissions. Again, I had no formal training, so I suspect this is more user inexperience vs a system issue.
  • Very minor, but to access the main company calendar you have to hover over a particular section of the homepage. Employees would often struggle to find this.
  • I honestly cannot think of anything else. It really is a well thought out and designed platform.
Sonny Spencer, ACA | TrustRadius Reviewer

BizMerlin

  • Could be improved by adding more advanced HR practices
  • We wish there was more flexibility for integration
Mamta Rana | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 1 answer
I like the fact that they keep sending you new information and keep you up to date to interesting Human Resource subjects of what's happening on the market . It is also a very dynamic and "young" platform with easy to read materials. the website, the colors and the front used is also very attractive and make the overall product very desirable.
Anonymous | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Usability

BambooHR

BambooHR 9.4
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Support Rating

BambooHR

BambooHR 8.4
Based on 26 answers
  • We had had an overall good experience; however, when there have been a handful of times when errors occurred in reports after payroll processing, and it has sometimes been difficult to get responses from support promptly.
  • We had a significant issue with 1099 processing as there was a printing error on Bamboo's side; however, despite our reaching out to check the status, the rep communicated a timeline that was not met. We were not contacted until the day before the IRS deadline that our 1099's were not printed and would not be processed in time. This specific situation has caused us to prepare our 1099's in the future either internally or through another party.
Kendra Zondervan | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

BizMerlin

No score
No answers yet
No answers on this topic

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

BizMerlin

We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing. Also, they really mean when they say "No setup fees" - because they helped us move all of our legacy data into the new system at no extra charge and helped us integrate with QuickBooks online. They definitely provide the best value of money when comparing the same set of features.
We have been using BizMerlinHR since 2018, and both our HR managers and users are very happy.
Mamta Rana | TrustRadius Reviewer

Return on Investment

BambooHR

  • The less time our employees need to go to HR for questions and requests, the faster we are able to move and get things done which allow for people to continue working on their day to day jobs. We have insight into when people will be in and out of the office and can schedule things accordingly. All around insight into employee information is fantastic. Great product.
Anonymous | TrustRadius Reviewer

BizMerlin

  • It's saving us about 40% of what we are spending
Mohit Sareen | TrustRadius Reviewer

Screenshots

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

BizMerlin

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BambooHR
8.4
BizMerlin
8.0

Likelihood to Renew

BambooHR
10.0
BizMerlin

Usability

BambooHR
9.4
BizMerlin

Support Rating

BambooHR
8.4
BizMerlin

Implementation Rating

BambooHR
10.0
BizMerlin

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