Likelihood to Recommend BambooHR is well suited for corporate type of organization. For example, the performance reviews are great, but if something more tailored to the restaurant side were quick and easy, that would be awesome. Timekeeping, as I mentioned, could be a bit more automated. Customer service is top-notch!
Read full review Oracle PeopleSoft HCM is great for tracking most HR related information. The customization for the company is great, as well as the ability to integrate with a wide variety of complimentary software. For example, ours is integrated with our ATS (Taleo) for recruiting, Kronos for timekeeping, and Vemo for workforce insight reports. Given it's overall ability, it is probably overkill for smaller companies that may want a more focused HRIS that can handle everything without the need to integrate with additional software.
Read full review Pros It provides an extensive system for setting up time off accruals and managing their balances. It has a powerful system for managing user permissions to allow supervisors access to necessary areas and limit the access of employees. It provides a very useful set of auditing tools and reports, both for tracking changes to employee profiles and who made the changes. It has a clean UI that makes it easy for less tech-savvy users to interact with their HR data. Read full review Oracle PeopleSoft HCM is one of the best product and has helped implement the complex Business functionalities in the Higher Education business in a very streamlined process. Oracle PeopleSoft HCM helped in moving from 34 different legacy system to one centralized system which helps immensely in maintaining the data and reporting purpose. Oracle PeopleSoft HCM also helps immensely in data analytics and trend analysis which helps immensely in preparing for the resourcing and planning for the peak season in advance and be better prepared to handle the quarterly on annual activities. Read full review Cons Have a more robust report builder that has all the data as a filter. Not all reports are able to be downloaded in different formats. I would prefer, csv, excel and PDF for all. More options in the report builder to be able to customize your own reports instead of having to pay at least $200 for a simple report. Read full review We have issues with students using Time & Labor for multiple jobs, where time is incorrectly calculated, including negative balances where none exist. The application is complex and some areas, especially Time & Labor, are very difficult to troubleshoot. The overall level of complexity has increased over the years. We also use Campus Solutions and had to split apart HCM and CS, significantly increasing our maintenance overhead and creating inter-system issues that aren't always resolvable. Campus Solutions has developed a solution for managing preferred names and gender identity that is missing/ incompatible with the HCM product. Read full review Likelihood to Renew We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Read full review PeopleSoft HCM has provided a very flexible platform for our HR needs. The ability to add customizations to handle some of our unique business processes have been critical in the longevity of our PS HCM use. We've been able to handle a wide variety of business processes for multiple subsidiaries due to the ability to customize when needed.
Read full review Usability It’s a very user-friendly interface. It is modern and easy on the eyes. It is simple and not overloaded with too much detail. It is not overwhelming, and it is visually insightful for all types of learners and workers. The backend is also just as simple to use and visualize.
Read full review Oracle HCM has been around for more thab a decade and is a preferred package to use for Human capital management.Ease with which upgrades happen and how updates are pushed has come thru a long way of improvement and research over the years.Oracle has moved toward cloud based architecture which will help in its customers keep at par with current industry trends.
Read full review Reliability and Availability Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review I give this rating because we have had no issues in the area of the product's overall availability. In my opinion the resources are there when we need them and the features serve the purpose they are set to do. I feel things have gone really well as far as the availability of the product.
Read full review Performance I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review I give this rating because I don't have any complaints in the area of performance. In my opinion the product's performance is right on the mark. In comparison to other systems I have used for the same purpose - recruiting, hiring and managing hires, I have found Oracle's performance to be the best. Oracle system flows better than any other recruiting system out there.
Read full review Support Rating Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Read full review Overall support has been positive and Oracle has gladly sent out representatives to meet with our teams in person. Despite sometimes sow and inadequate fixes, their willingness to try and meet face to face helps give them a better name in our organization. Sometimes their people do not understand unique needs of the industry, and it can be a challenge to explain that one size does not fit all. Finding the appropriate IT support for our unique requests has been hit and miss.
Read full review In-Person Training I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review Online Training As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review It was a great training tool and provided all of the necessary information we needed to implement the sites for our clients. We were provided with a great deal of resources in regards to Oracle CRM. We didn't have any issues with the training at all. The only thing I would say would that there could be more FAQ's for users to read through
Read full review Implementation Rating It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
Read full review When we implement Oracle and Taleo to different clients it typically goes pretty smoothly. When we do system upgrades we usually test the main issues the clients are having just to make sure there are not outstanding issues or errors. I don't have any examples where implementation went poorly. It typically goes well and clients are pleased with the final result. The only complaint would be the time it takes to implement
Read full review Alternatives Considered Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
Read full review Great features that are aesthetically amazing and provide trendy reporting features to gain insights, but lacks a fully developed product. They constantly deliver new features and tools and will be fully rounded in a few years from now, but as of now, they do not have all the features that PeopleSoft provides.
Read full review Contract Terms and Pricing Model Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review Scalability There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review In my opinion I rate this high because we have had no issues in this area and so that is why I give it such a high rating. There is no issue with the product's overall scalability. In my opinion this has been a positive from my team and client's view.
Read full review Professional Services VERY professional!
Read full review Return on Investment It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks. Employees enjoy using it and have to talk to HR staff less with the self-service options. You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution. Read full review PeopleSoft helps us when we have re-orgs or acquisitions. Helps to house and organize data. Very positive impact given that we have over 13,000 employees and we need a robust system like PeopleSoft to organize our employees and multiple locations and unions, etc... Read full review ScreenShots