BambooHR vs. Trakstar Hire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Trakstar Hire
Score 7.4 out of 10
N/A
Trakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
Pricing
BambooHRTrakstar Hire
Editions & Modules
Core
$250
per month
Pro
$250
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHRTrakstar Hire
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Features
BambooHRTrakstar Hire
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
119 Ratings
3% above category average
Trakstar Hire
-
Ratings
Employee demographic data7.8101 Ratings00 Ratings
Employment history8.7108 Ratings00 Ratings
Job profiles and administration8.4106 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.392 Ratings00 Ratings
Organizational charting7.1104 Ratings00 Ratings
Organization and location management8.095 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.656 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
76 Ratings
1% above category average
Trakstar Hire
-
Ratings
Pay calculation8.250 Ratings00 Ratings
Support for external payroll vendors8.244 Ratings00 Ratings
Off-cycle/On-Demand payment8.030 Ratings00 Ratings
Benefit plan administration8.859 Ratings00 Ratings
Direct deposit files8.458 Ratings00 Ratings
Salary revision and increment management8.060 Ratings00 Ratings
Reimbursement management6.730 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.8
103 Ratings
9% above category average
Trakstar Hire
-
Ratings
Approval workflow9.1101 Ratings00 Ratings
Balance details8.994 Ratings00 Ratings
Annual carry-forward and encashment8.484 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
114 Ratings
7% above category average
Trakstar Hire
-
Ratings
View and generate pay and benefit information7.971 Ratings00 Ratings
Update personal information9.2113 Ratings00 Ratings
View company policy documentation9.093 Ratings00 Ratings
Employee recognition8.676 Ratings00 Ratings
View job history9.0106 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
48 Ratings
1% above category average
Trakstar Hire
-
Ratings
Tracking of all physical assets7.848 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
90 Ratings
1% above category average
Trakstar Hire
-
Ratings
Report builder8.186 Ratings00 Ratings
Pre-built reports7.784 Ratings00 Ratings
Ability to combine HR data with external data7.462 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
94 Ratings
7% above category average
Trakstar Hire
-
Ratings
New hire portal8.790 Ratings00 Ratings
Manager tracking tools8.683 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
58 Ratings
1% above category average
Trakstar Hire
-
Ratings
Corporate goal setting8.246 Ratings00 Ratings
Individual goal setting8.256 Ratings00 Ratings
Line-of sight-visibility8.245 Ratings00 Ratings
Performance tracking8.152 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
64 Ratings
1% below category average
Trakstar Hire
-
Ratings
Performance plans7.657 Ratings00 Ratings
Performance improvement plans8.052 Ratings00 Ratings
Review status tracking7.958 Ratings00 Ratings
Review reminders8.260 Ratings00 Ratings
Multiple review frequency7.855 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
45 Ratings
10% below category average
Trakstar Hire
-
Ratings
Create succession plans/pools5.831 Ratings00 Ratings
Candidate ranking7.737 Ratings00 Ratings
Candidate search7.139 Ratings00 Ratings
Candidate development8.035 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
77 Ratings
4% above category average
Trakstar Hire
8.5
11 Ratings
6% above category average
Job Requisition Management8.054 Ratings8.410 Ratings
Company Website Posting8.360 Ratings9.29 Ratings
Publish to Social Media8.255 Ratings7.47 Ratings
Job Search Site Posting8.258 Ratings7.58 Ratings
Duplicate Candidate Prevention7.452 Ratings7.811 Ratings
Applicant Tracking8.267 Ratings9.411 Ratings
Notifications and Alerts8.671 Ratings9.410 Ratings
Customized Application Form00 Ratings7.110 Ratings
Resume Management00 Ratings8.810 Ratings
Candidate Search00 Ratings8.510 Ratings
Collaboration00 Ratings9.410 Ratings
Task Creation and Delegation00 Ratings7.88 Ratings
Email Templates00 Ratings9.111 Ratings
User Permissions00 Ratings8.611 Ratings
Reporting00 Ratings9.77 Ratings
Best Alternatives
BambooHRTrakstar Hire
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Vibe HCM
Vibe HCM
Score 4.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRTrakstar Hire
Likelihood to Recommend
8.9
(123 ratings)
8.8
(11 ratings)
Likelihood to Renew
9.2
(10 ratings)
1.0
(1 ratings)
Usability
8.5
(50 ratings)
8.0
(1 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
8.5
(47 ratings)
10.0
(1 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
9.6
(3 ratings)
-
(0 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHRTrakstar Hire
Likelihood to Recommend
BambooHR
I think BambooHR is meant for companies that have more than 200 employees, because it is not cheap, but for what they are offering, it is a nice software with some easy UI to understand for everyone at a company. I think for a small company, it is way too big of a software and it is not that worth the price.
Read full review
Mitratech
Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
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Pros
BambooHR
  • Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions.
  • Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing.
  • User Interface - It's simple and easy to use!
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Mitratech
  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
Read full review
Cons
BambooHR
  • Reporting - I wish that you could choose a timeframe for all reports. There are times when I need to run a report for information at a point in time, but there is no functionality to complete this (maybe this is an add-on, but seems like it should be a basic function.)
  • ATS - Customizable notifications and making it easier to figure out how to change notification/email settings. I figured it out, but it was difficult to find. I wish you could choose to notify managers of candidates 1/week instead of every time someone applies.
  • Custom Holidays - being able to set up 2 different Holiday policies for different working groups. Some of our team gets a floating holiday, but we can't set that up without doing it for the entire company.
  • Being able to intercept a form that was signed by an employee but not the 2nd signer. We can't access onboarding forms that new hires signed after the 2nd signer left the company. Now we have to have our team resign all their onboarding forms because we cannot access the one with their signature.
  • Delegation for approvals - being able to delegate this when someone is on leave or time away so that Admins don't have to manage.
  • Org chart - being able to customize this feature
  • More broad or customizable EEO categories
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Mitratech
  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
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Likelihood to Renew
BambooHR
Overall we have not had any reason to discontinue our use of BambooHR. We have not found a better solution, and there is no pressing reason that we would want to move away from the product. If they should fail to continue to improve their features over time, I could see this changing down the road, but for now I would say we are very satisfied with them. We would definitely like to see continued growth of their product however.
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Mitratech
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
Read full review
Usability
BambooHR
Is very easy to navigate. All processes once explained, you can actually create an implement process associated to your HR goals. It is like a digital file of your employees, with functionalities that let you be on track on onboarding, performance, information, among others process. Time off approvals are easy to navigate.
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Mitratech
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
Read full review
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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Mitratech
No answers on this topic
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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Mitratech
No answers on this topic
Support Rating
BambooHR
I have used the help chat function several times and that is easy and great to use. There are also many articles, FAQs sections and an entire learning platform to learn on your own. I believe that is great. I also have used ChatGPT to ask how to do certain functions as well, which were accurately reported.
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Mitratech
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
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In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
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Mitratech
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
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Mitratech
No answers on this topic
Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
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Mitratech
No answers on this topic
Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
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Mitratech
Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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Mitratech
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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Mitratech
No answers on this topic
Professional Services
BambooHR
VERY professional!
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Mitratech
No answers on this topic
Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
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Mitratech
  • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
  • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
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ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting