BambooHR vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
BambooHRUKG Pro
Editions & Modules
Core
$250
per month
Pro
$250
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHRUKG Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Community Pulse
BambooHRUKG Pro
Considered Both Products
BambooHR
Chose BambooHR
I moved to a new company and prefer BambooHR.
Chose BambooHR
For small business, like myself, BambooHR is enough. When working for more giant corporations, Workday was amazing. However, I cannot compare their customer service. In terms of user experience, BambooHR is definitely better than the others listed.
Chose BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue …
Chose BambooHR
Much easier to use, at least as end user, than UltiPro. However I’m not sure if it’s as robust.
Chose BambooHR
UltiPro, from what I remember, was clunky and always had an awkward calculation of my hours. I could not "project" how much PTO I would have when I wanted to take time off in the future. Also, I was planning my maternity leave with UltiPro, and I truly feel like the software …
UKG Pro
Chose UKG Pro
The organization already had UKG Pro - it was nothing that was chosen. As far as ranking, it would be last on the list.
Chose UKG Pro
The sales process with UKG wasn't overly pushy and they didn't oversell the product. We were informed upfront about the features and limitations and they were absolutely honest with us the entire time. We also felt as if we were part of the family at UKG - which has a lot to …
Chose UKG Pro
UltiPro just worked better for our company. Easier to learn and teach, better fit our needs HR wise. It is worth the money hands down.
Chose UKG Pro
UKG has more integrated features that are user friendly, however in recent updates, ADP is a close competitor. Hopefully the merger with Kronos will continue to improve UltiPro.
Chose UKG Pro
UltiPro had better global capabilities than the other options. They also had competitive pricing.
Chose UKG Pro
better pricing and features. continuesd training and partnership with vendor.
Chose UKG Pro
We compared Ultipro to several other competitors and to be honest the WOW factor just blew away companies like BambooHR, Paycom and Epicor. They were definitely not the cheapest solution, but in this case, you get what you pay for.
Chose UKG Pro
UltiPro is the all inclusive solution, our CEO calls it the cadillac and you will likely pay a cadillac price. Kronos is a very similar solution for a much better price but did not have every feature that UltiPro had at the time we reviewed. Namely was great and innovative …
Chose UKG Pro
I think there are pros and cons with every system. UltiPro is better than some of the systems I have used in some areas, but there are still areas that other systems have outperformed UltiPro. I think it is important to be VERY clear with what the desired outcome is when …
Top Pros
Top Cons
Features
BambooHRUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
103 Ratings
3% above category average
UKG Pro
8.3
803 Ratings
6% above category average
Employee demographic data7.885 Ratings8.7731 Ratings
Employment history8.892 Ratings8.7762 Ratings
Job profiles and administration8.591 Ratings8.6733 Ratings
Workflow for transfers, promotions, pay raises, etc.8.380 Ratings8.3721 Ratings
Organizational charting7.188 Ratings7.7643 Ratings
Organization and location management8.081 Ratings8.2656 Ratings
Compliance data (COBRA, OSHA, etc.)8.552 Ratings8.1517 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
69 Ratings
1% above category average
UKG Pro
8.6
746 Ratings
7% above category average
Pay calculation8.246 Ratings9.0709 Ratings
Support for external payroll vendors8.240 Ratings8.2336 Ratings
Off-cycle/On-Demand payment8.026 Ratings8.8231 Ratings
Benefit plan administration8.952 Ratings8.1643 Ratings
Direct deposit files8.553 Ratings9.3702 Ratings
Salary revision and increment management8.153 Ratings8.8573 Ratings
Reimbursement management6.827 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.9
90 Ratings
10% above category average
UKG Pro
8.4
563 Ratings
4% above category average
Approval workflow9.288 Ratings8.8504 Ratings
Balance details9.081 Ratings8.4529 Ratings
Annual carry-forward and encashment8.572 Ratings8.1434 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
100 Ratings
7% above category average
UKG Pro
8.5
798 Ratings
5% above category average
View and generate pay and benefit information7.965 Ratings8.8769 Ratings
Update personal information9.299 Ratings8.9776 Ratings
View company policy documentation9.080 Ratings8.5564 Ratings
Employee recognition8.567 Ratings7.4287 Ratings
View job history9.093 Ratings8.9759 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
39 Ratings
1% above category average
UKG Pro
8.5
189 Ratings
9% above category average
Tracking of all physical assets7.839 Ratings8.5189 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
77 Ratings
1% above category average
UKG Pro
7.7
734 Ratings
1% above category average
Report builder8.173 Ratings7.7714 Ratings
Pre-built reports7.773 Ratings7.9724 Ratings
Ability to combine HR data with external data7.456 Ratings7.5495 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
81 Ratings
7% above category average
UKG Pro
8.6
557 Ratings
7% above category average
New hire portal8.777 Ratings8.6554 Ratings
Manager tracking tools8.673 Ratings8.6444 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
53 Ratings
1% above category average
UKG Pro
7.9
377 Ratings
3% below category average
Corporate goal setting8.243 Ratings8.1293 Ratings
Individual goal setting8.351 Ratings7.7359 Ratings
Line-of sight-visibility8.240 Ratings7.9251 Ratings
Performance tracking8.147 Ratings7.8333 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
59 Ratings
1% below category average
UKG Pro
8.1
465 Ratings
2% above category average
Performance plans7.652 Ratings7.8415 Ratings
Performance improvement plans8.047 Ratings7.7326 Ratings
Review status tracking7.953 Ratings8.3436 Ratings
Review reminders8.255 Ratings8.3397 Ratings
Multiple review frequency7.850 Ratings8.3337 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.2
39 Ratings
9% below category average
UKG Pro
8.4
187 Ratings
6% above category average
Create succession plans/pools5.927 Ratings8.5155 Ratings
Candidate ranking7.734 Ratings8.3164 Ratings
Candidate search7.134 Ratings8.4163 Ratings
Candidate development8.031 Ratings8.5152 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
65 Ratings
4% above category average
UKG Pro
8.5
456 Ratings
9% above category average
Job Requisition Management8.045 Ratings8.8434 Ratings
Company Website Posting8.353 Ratings9.1422 Ratings
Publish to Social Media8.247 Ratings8.7333 Ratings
Job Search Site Posting8.250 Ratings8.8390 Ratings
Duplicate Candidate Prevention7.543 Ratings7.1323 Ratings
Applicant Tracking8.257 Ratings8.6421 Ratings
Notifications and Alerts8.760 Ratings8.4388 Ratings
Best Alternatives
BambooHRUKG Pro
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRUKG Pro
Likelihood to Recommend
8.9
(106 ratings)
8.3
(928 ratings)
Likelihood to Renew
9.2
(10 ratings)
8.9
(194 ratings)
Usability
8.5
(33 ratings)
8.5
(188 ratings)
Availability
9.3
(5 ratings)
10.0
(74 ratings)
Performance
8.7
(5 ratings)
9.4
(331 ratings)
Support Rating
8.5
(36 ratings)
6.6
(492 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
9.2
(4 ratings)
9.1
(202 ratings)
Implementation Rating
9.6
(3 ratings)
9.9
(86 ratings)
Configurability
8.6
(4 ratings)
9.9
(76 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
9.9
(65 ratings)
Product Scalability
8.9
(5 ratings)
9.4
(93 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
8.0
(55 ratings)
Vendor pre-sale
9.1
(4 ratings)
9.9
(48 ratings)
User Testimonials
BambooHRUKG Pro
Likelihood to Recommend
BambooHR
BambooHR is well suited for corporate type of organization. For example, the performance reviews are great, but if something more tailored to the restaurant side were quick and easy, that would be awesome. Timekeeping, as I mentioned, could be a bit more automated. Customer service is top-notch!
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
BambooHR
  • It provides an extensive system for setting up time off accruals and managing their balances.
  • It has a powerful system for managing user permissions to allow supervisors access to necessary areas and limit the access of employees.
  • It provides a very useful set of auditing tools and reports, both for tracking changes to employee profiles and who made the changes.
  • It has a clean UI that makes it easy for less tech-savvy users to interact with their HR data.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
BambooHR
  • Have a more robust report builder that has all the data as a filter.
  • Not all reports are able to be downloaded in different formats. I would prefer, csv, excel and PDF for all.
  • More options in the report builder to be able to customize your own reports instead of having to pay at least $200 for a simple report.
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
BambooHR
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Read full review
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
BambooHR
It’s a very user-friendly interface. It is modern and easy on the eyes. It is simple and not overloaded with too much detail. It is not overwhelming, and it is visually insightful for all types of learners and workers. The backend is also just as simple to use and visualize.
Read full review
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Support Rating
BambooHR
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Read full review
UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Read full review
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
Read full review
Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
Read full review
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review
Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
Read full review
UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
Read full review
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
UKG
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
UKG
Read full review
Professional Services
BambooHR
VERY professional!
Read full review
UKG
No answers on this topic
Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice