Likelihood to Recommend BambooHR is well suited for corporate type of organization. For example, the performance reviews are great, but if something more tailored to the restaurant side were quick and easy, that would be awesome. Timekeeping, as I mentioned, could be a bit more automated. Customer service is top-notch!
Read full review Vettery is appropriate for a scaling business. Our company experienced tremendous growth and so it's truly helpful to have a tool fill in the gaps of a Talent Acquisition pipeline. Not every candidate is going to get hired, but that's okay. You find diamonds in the rough and you get a sense of what talent is out there to compare.
Read full review Pros It provides an extensive system for setting up time off accruals and managing their balances. It has a powerful system for managing user permissions to allow supervisors access to necessary areas and limit the access of employees. It provides a very useful set of auditing tools and reports, both for tracking changes to employee profiles and who made the changes. It has a clean UI that makes it easy for less tech-savvy users to interact with their HR data. Read full review Read full review Cons Have a more robust report builder that has all the data as a filter. Not all reports are able to be downloaded in different formats. I would prefer, csv, excel and PDF for all. More options in the report builder to be able to customize your own reports instead of having to pay at least $200 for a simple report. Read full review Their 'Connie' tool can be a bit invasive. Sometimes Recruiters go at a really fast pace and don't always use the Vettery email to ensure candidates are scheduled but the Connie tool will message you asking you to set up meetings even after they're on the calendar. Read full review Likelihood to Renew We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Read full review Usability It’s a very user-friendly interface. It is modern and easy on the eyes. It is simple and not overloaded with too much detail. It is not overwhelming, and it is visually insightful for all types of learners and workers. The backend is also just as simple to use and visualize.
Read full review Reliability and Availability Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review Performance I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review Support Rating Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Read full review Good support from an account manager whose only job is to give you interviewing incentives but then not follow through on them.
Read full review In-Person Training I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review Online Training As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review Implementation Rating It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
Read full review Alternatives Considered Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
Read full review Vettery has a selection of Sales and Finance candidates which is invaluable to our business. Hired mainly focuses on technical candidates, and while it's helpful, it's more pricey. For a company growing like ours, every penny counts, which means Vettery is the preferred tool in our organization to ensure we have a full top-of-funnel for Recruiting.
Read full review Contract Terms and Pricing Model Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review Scalability There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review Professional Services VERY professional!
Read full review Return on Investment It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks. Employees enjoy using it and have to talk to HR staff less with the self-service options. You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution. Read full review High investment of time for very little return. No candidates interview (over 20) were hired by our firm. Read full review ScreenShots