What users are saying about
77 Ratings
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266 Ratings
77 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Gusto

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266 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Feature Set Ratings

    Payroll Management

    Bamboo

    Feature Set Not Supported
    N/A
    7.9

    Gusto

    79%
    Gusto ranks higher in 6/6 features

    Pay calculation

    N/A
    0 Ratings
    7.8
    78%
    112 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    8.5
    85%
    8 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    6.4
    64%
    79 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.1
    81%
    115 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.4
    74%
    96 Ratings

    Reimbursement management

    N/A
    0 Ratings
    9.5
    95%
    11 Ratings

    Attribute Ratings

    • Bamboo is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Gusto is rated higher in 1 area: Usability

    Likelihood to Recommend

    8.0

    Bamboo

    80%
    22 Ratings
    6.0

    Gusto

    60%
    132 Ratings

    Likelihood to Renew

    Bamboo

    N/A
    0 Ratings
    5.5

    Gusto

    55%
    4 Ratings

    Usability

    6.5

    Bamboo

    65%
    2 Ratings
    7.3

    Gusto

    73%
    2 Ratings

    Support Rating

    7.3

    Bamboo

    73%
    12 Ratings
    4.7

    Gusto

    47%
    31 Ratings

    Likelihood to Recommend

    Bamboo

    If you value integration over cost, Bamboo is clearly the way to go. It offers tight integration to the rest of the Atlassian suite, and when you need traceability from issue to build, Atlassian is the right way to go. However, if you find yourself needing to save on costs, you may consider taking an approach of rolling your own build system with open source alternatives, such as Jenkins, if you don't [mind] putting in a little extra elbow grease.
    Anonymous | TrustRadius Reviewer

    Gusto

    Gusto is great if you just want basic payroll. In our company, everyone is on salary and therefore it is usually quite simple to log in and process payroll. There are a few areas that really could do with improvement. * Customer service has really gone downhill lately, and I am finding that when I call the staff is friendly, but inadequately trained. We are a small company and I just do not have the time to spend an hour on a phone call and not even get a resolution. * the PTO area of the portal needs updating. I need to be able to actually see the dates that someone has taken off and when I make an adjustment to an employee's time there should be an area for notes so that we can look back and know why a change was made.
    Felice Geoghegan | TrustRadius Reviewer

    Pros

    Bamboo

    • Levels of granularity. Organization has many projects that have many build plans that have many jobs that have many tasks, etc. And branch builds allow source control branches to be built separately.
    • Versatility. I can use bamboo to manage my Java, node, or .NET build plans. I can use it to spin up Windows or Linux build agents, or install it on a Mac to build there as well.
    • Bamboo integrates with other Atlassian products like Bitbucket, Stash, JIRA, etc. If a company commits to the entire Atlassian stack then work can be tracked through the whole development lifecycle which is really useful.
    Erik Bean | TrustRadius Reviewer

    Gusto

    • Complete onboarding process from Offer to First Day. Offer letter templates can be customized for each candidate. Onboarding checklists can be customized for specific departments and roles. Welcome emails signed by the team are a fun option. Reminders for open checklist items keep everyone on track.
    • Expense reporting is super easy in Gusto. Employees upload the receipt and fill in details to be approved by management. Approved expenses are automatically added as reimbursement on the employee's next check.
    • Payroll processing is very straightforward and detailed reporting is available. We ofter have adjustments to employee's base salary that can be mapped to easily integrate with Quickbooks Online. It is easy to pay salaried and hourly employees in Gusto, as well as, contractors.
    Amy Reeves | TrustRadius Reviewer

    Cons

    Bamboo

    • Extremely hard barrier to entry for non-backend developers
    • Blackbox makes it hard to customize functionality
    • The inability to add features without breaking core functionality
    • No cloud solution
    • Tasks cannot be put in if/else statements
    • No clear right way to form build plans
    Jonathan Kempf, UXC | TrustRadius Reviewer

    Gusto

    • Reporting engine could use work - significant manipulation is needed in Excel for combination employee/payroll data reports.
    • State registration management is not a service offered by Gusto. A third-party registrar is linked as a partner.
    • Staffing doesn't meet demand at quarter and year-end.
    Louis Stone | TrustRadius Reviewer

    Pricing Details

    Bamboo

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Bamboo Editions & Modules

    Additional Pricing Details

    Gusto

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 $12 per employee/contractor

    Gusto Editions & Modules

    Edition
    Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.$149/month1
    Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work$39/month1
    Core: Refreshingly easy payroll so you can get back to what matters most.$39/month2
    1. $12 per employee/contractor
    2. $6 per employee/contractor
    Additional Pricing Details
    Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.

    Likelihood to Renew

    Bamboo

    No score
    No answers yet
    No answers on this topic

    Gusto

    Gusto 5.5
    Based on 4 answers
    While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
    Lauri Paxton | TrustRadius Reviewer

    Usability

    Bamboo

    Bamboo 6.5
    Based on 2 answers
    Bamboo was fairly easy to navigate but in the end it always felt as if it was developed as a bolt-on and not a true group up user interface. There were multiple ways to get to everything and the path was never the same. So it was difficult for users to really get a feel of how to use the application.
    Kyle Kochtan | TrustRadius Reviewer

    Gusto

    Gusto 7.3
    Based on 2 answers
    The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
    Christopher Cantrall | TrustRadius Reviewer

    Support Rating

    Bamboo

    Bamboo 7.3
    Based on 12 answers
    Support for Bamboo has started lack a little over the years. Atlassian has been moving more towards Bitbucket Pipelines and away from the on-premise install of Bamboo. While the tool is still great, it may take a little bit of time to get a question answered by official support.
    Anonymous | TrustRadius Reviewer

    Gusto

    Gusto 4.7
    Based on 31 answers
    Gusto's support team is responsive and helpful and they have pretty good online resources. We've had a couple issues that didn't fit "in the box" so we've had to create a couple manual workarounds, but the tradeoff for the ease of use of Gusto is ok. Those limitations aren't because of the support team, but more technical limitations.
    Ed Hart | TrustRadius Reviewer

    Alternatives Considered

    Bamboo

    We selected Bamboo because its capabilities to integrate with other Atlassian products specially Jira Software, Bitbucket and in some useful scenarios with Confluence. Also, we found these pros important for us: great user interface, easily agent deployment, Docker compability, simply to maintain / manage, and straightforwardly integration with different notification platforms
    Anonymous | TrustRadius Reviewer

    Gusto

    Both tools do similar work. Insperity is a more rounded tool providing additional retirement solutions that Gusto instead links to rather than provides inside their solution. Gusto, however, is easier to navigate and a friendly environment for employees and employers to use. Gusto also gives the ability to do payroll advances while at the time Insperity did not offer the same solution.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Bamboo

    • It helped us achieve the Continuous Deployment and Continuous Integration goals for our applications, a huge milestone that saved a lot of time for developers in making the builds and deployments and saved time for QA in running the automated tests.
    • Helped with DevOps: we moved the formal approval from the email to the system and allowed the approver to actually push the button for the production deployments.
    • Biggest positive impact of using Bamboo is that it improved our response time to customers and increased the frequency of our deliveries to them.
    Cristian Bodnarasec | TrustRadius Reviewer

    Gusto

    • As a very small business, Gusto allows me to run payroll painlessly. I have more time to focus on other tasks, since I only spend about 10 minutes every two weeks on payroll.
    • Well, since one of our objectives is making money, Gusto helps with that by only costing $57 or so per month for our two employees.
    • Seeing the payroll numbers helps me understand where all the taxes are going.
    Katie Barrilleaux | TrustRadius Reviewer

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