BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$10
per month per user
Ellucian Colleague
Score 7.2 out of 10
N/A
Ellucian offers Colleague educational ERP, including a student information system supporting higher education institutions with student admissions and registration, academics, curriculum management, and other aspects of student management.
It works very well for submitting PTO requests and identifying information around personnel matters. I love being able to quickly see how long someone has worked for the company or whether there are upcoming birthdays so I can send a personal note. There are analytics and charts around organizational segmentation that are less valuable for a smaller company like ours.
Ellucian Colleague is wonderful at streamlining processes and unifying data related to students, finance, human resources, and financial aid. It continues to support and manage administrative needs, enhance student experiences, and improve operational efficiency across the University. Ellucian Colleague is less suited for quick data retrieval and comprehensive financial reporting. These functions could use some improvement to optimize the user experience.
Recruiting- communications are easy for both the internal team and candidates
Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
Colleague Student allows us to integrate services across the university for students with staff in various departments able to see the information about a student that they need to serve the student well.
Colleague Student makes it easy to see our students current academic record as well as transfer courses (and information) and their past records here at the university. Our old system required a lot of homegrown connection points to be able to see all of this information. It was neither quick nor easy.
Colleague Student makes the registration process for our students much easier. Our old system was clunky and would often prevent students from registering for a class but not provide information for them about why. Colleague Student makes it easy for students to see if they are missing a pre-requisite, have a hold, etc., so they can know how to get their registration back on track.
I feel like BambooHR is rolling out a lot of updates all at one time, which is awesome, but I could see somebody who's maybe not as tech savvy, feeling like it's a lot of information at one time. I think the support area of the website has thorough walkthroughs, but sometimes the search functions don't really take you to exactly what you're asking about.
Develop API's that are vendor agnostic rather than selecting specific vendors (Clearinghouse, ImageNow).
Colleague tends to be to reactionary to the changing needs in higher education rather than developing the future.
Hound clients to pay extra for consulting (consultants are usually bad), rather than helping institutions to use the product. Seems to be the first thing help line personnel jump to rather than working with clients to figure out creative solutions.
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
It's clear and well appointed with prompts on where to go for each category of information it holds. The user has limited access based on a need to know/job related basis. It has a clear help option with the ability to chat, email or read documentation on how to do something.
For decades, Ellucian Colleague has served the University as our primary student record-retention CRM. Its functionality has weathered many recent trends in CRM development and continues to produce the needed results for our constituency and the size of our university. We look forward to continuing to utilize Ellucian Colleague in the future.
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
I have used their support team over a dozen times. They have chat agents available throughout the day. They have support ticket submissions. They have their own resources website with different programs to learn BambooHR®. They also have onboarding support.
Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
At my previous employer, I evaluated over 20 HRIS platforms before choosing and implementing BambooHR® (in 2019). I love it! The continuous improvements are promising and I actually feel like product feedback is reviewed and, at times, implemented. With BambooHR®, it truly comes down to what you are looking for. If I was solely doing performance management and career ladders, BambooHR® probably wouldn't be a fit. However, it does an overall great job at most things, and is a good quality product.
I did not use Jenzabar as extensively as Colleague, but they perform similar functions for student information tracking. I think Colleague is more appropriate for use across campus, as its student billing and scheduling options exceed Jenzabar. Jenzabar, however, offers better tools for use exclusively in student affairs. If an organization wants to track all student data, they should consider Colleague.
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
- Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.
By keeping student's academic work, financial aid, and accounts receivable information in one location we are able to report without the need for data aggregation.
Colleague's web applications allow the students themselves to perform tasks such as enrollment without assistance from staff members.
Using customized rules that we can set up in Colleague we can trigger events to happen as data is entered. This eliminates the need not only for someone to remember to perform an additional task, but it also saves the time of performing the actual task.
