Likelihood to Recommend As I mentioned before, our employee record maintenance has improved dramatically. I no longer store documentation on my desktop or in email. Everything is housed in one application. I have one place to go for data storage instead of two or three. It's a time saver, and the onboarding feature also helps with that by storing documentation where it should be stored.
Read full review Organizations who have very few applications and/or very few positions posted are probably less likely to benefit as high from PeopleAdmin. Large organizations who have several positions and/or several applications/applicants can definitely benefit from this product. This product is not as well suited for performance management as I had hoped because there is not a lot of freedom to creating and designing different evaluations for different position types in the system when you have an organization that has thousands of different employees and types.
Read full review Pros The Applicant Tracking System is pretty good. Has a couple flaws but over all it's a really great module. The HR management system works really well and we love how much we can customize things we need. The Reporting feature is one of my favorite things about BambooHR. I can create any report I want and I love that. Read full review Applicant tracking was a good use of this tool for our department. I think it could use a few more customization features but overall it was a good tool to weed out applicants who were not qualified for the position. The system has some canned reporting tools that also worked well for our department and management needs. It was a great place to house our position descriptions and provided a readily accessible source for hiring managers to make requested updates and changes and for employees to see and have access to their position descriptions. Read full review Cons The performance feature is a little clunky and not adjustable, so I would love to have more customizable options. When a candidate signs an offer letter, it would be great if it could show up under the documents tab. Right now, it gets a little buried. Read full review PeopleAdmin's internal report writer needs work. Currently, in version 7, reporting can only be done requisition number by requisition number. The report writer needs to be modified so it can create reports enterprise-wide. PeopleAdmin's Data Mart product needs substantial modification. In version 5.8, on a monthly basis, PeopleAdmin provided us with an Microsoft Access database containing our historical data up to that period end. In version 7, the "Data Mart" contains our historical data. The Data Mart consists of over 300 files. These files are not database table downloads nor is it parts of a database data dump. Rather, the files appear to be scrapes from html pages. They contain html codes and other character data that needs to be cleaned before they can be uploaded. The files are not in a table-by-table format. Any one file can contain data from two or more tables. The format of the Data Mart makes it difficult to load the data into a database and format it in a table structure that is comparable to the Access database provided with version 5.8. Read full review Likelihood to Renew There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review We are evaluating our options as it relates to PeopleAdmin. We are likely to renew as we can not find another product that gives us the functionality we have with PeopleAdmin 5.8 in the area of Position Description. Outside of that, we would likely be close to finding another product solution.
Read full review Usability BambooHR has been easy for me as a first-time HRIS user. It is clean and straightforward to operate. It has been an excellent upgrade for us. It seamlessly links to our website for job postings, and recruiting/onboarding is now easily tracked and done. BambooHR took us into the correct century in many ways.
Read full review Reliability and Availability Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review Performance I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review Support Rating BambooHR support has been a pleasant surprise. I expected with a larger payroll/HR provider for the support to be a sticking point. BambooHR's support has been quite easy to contact and, in almost every case, very quick to respond with a solution to the issue we are facing.
Read full review In-Person Training I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review Online Training As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review Implementation Rating We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
Read full review Alternatives Considered BambooHR is much better. I often found
TriNet had limited info and tools. We did not bother using it for timesheets or time off requests because it was just too annoying. It was also annoying to navigate. Many links to resources took you off the website. Bamboo includes everything within the platform and makes it easy.
Read full review I've used both Target Recruit and HR Smart. When working with Target Recruit it quickly became apparent it was not the right solution for us. Another solution we examined prior to selection PeopleAdmin was iCIMS. iCIMS is a very social system but was not as familiar with the Higher Education recruitment processes as was PeopleAdmin.
Read full review Contract Terms and Pricing Model Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review Scalability There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review Professional Services VERY professional!
Read full review Return on Investment Gave more time back to HR, Directors, and Managers by providing options for easy reports and a place to have all the information. PTO! This has given so much time back to accounting as they no longer have to manually calculate PTO and it's also allowed our team to feel more comfortable to take time off by having an official way to ask off and see what their balances are. Onboarding and offboarding: this has helped HR with the many many tasks of helping team members come onboard as well as when they leave a company. Professionalism: the ability to create forms and has stepped up our game for new hires and even tracking things we have needed our team to fill out! Read full review We are now able to track our recruitment sources to determine our ROI on university paid subscriptions. We have reduced our recruiting approval review times by 50% We have identified areas for improvement substancially by having robust reporting available at our fingertips. Read full review ScreenShots