BambooHR vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
When I Work
Score 8.9 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
BambooHRWhen I Work
Editions & Modules
Core
$250
per month
Pro
$250
per month
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
BambooHRWhen I Work
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Features
BambooHRWhen I Work
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.3
183 Ratings
5% above category average
When I Work
-
Ratings
Employee demographic data8.4160 Ratings00 Ratings
Employment history8.8164 Ratings00 Ratings
Job profiles and administration8.5160 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.6151 Ratings00 Ratings
Organizational charting7.3166 Ratings00 Ratings
Organization and location management8.5157 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.386 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.4
114 Ratings
4% above category average
When I Work
-
Ratings
Pay calculation8.679 Ratings00 Ratings
Support for external payroll vendors8.163 Ratings00 Ratings
Off-cycle/On-Demand payment8.453 Ratings00 Ratings
Benefit plan administration9.086 Ratings00 Ratings
Direct deposit files8.983 Ratings00 Ratings
Salary revision and increment management8.589 Ratings00 Ratings
Reimbursement management7.048 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
9.0
155 Ratings
10% above category average
When I Work
-
Ratings
Approval workflow9.2152 Ratings00 Ratings
Balance details9.0142 Ratings00 Ratings
Annual carry-forward and encashment8.9126 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.8
176 Ratings
8% above category average
When I Work
-
Ratings
View and generate pay and benefit information8.5112 Ratings00 Ratings
Update personal information9.2174 Ratings00 Ratings
View company policy documentation8.9146 Ratings00 Ratings
Employee recognition8.7108 Ratings00 Ratings
View job history8.9165 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
8.5
74 Ratings
7% above category average
When I Work
-
Ratings
Tracking of all physical assets8.574 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
8.2
146 Ratings
8% above category average
When I Work
-
Ratings
Report builder8.5140 Ratings00 Ratings
Pre-built reports8.3138 Ratings00 Ratings
Ability to combine HR data with external data7.895 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
9.0
151 Ratings
11% above category average
When I Work
-
Ratings
New hire portal9.0145 Ratings00 Ratings
Manager tracking tools9.0132 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.5
93 Ratings
5% above category average
When I Work
-
Ratings
Corporate goal setting8.666 Ratings00 Ratings
Individual goal setting8.689 Ratings00 Ratings
Line-of sight-visibility8.666 Ratings00 Ratings
Performance tracking8.481 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
8.1
105 Ratings
1% above category average
When I Work
-
Ratings
Performance plans7.895 Ratings00 Ratings
Performance improvement plans8.180 Ratings00 Ratings
Review status tracking8.294 Ratings00 Ratings
Review reminders8.198 Ratings00 Ratings
Multiple review frequency8.088 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
8.0
79 Ratings
0% above category average
When I Work
-
Ratings
Create succession plans/pools7.146 Ratings00 Ratings
Candidate ranking8.365 Ratings00 Ratings
Candidate search8.066 Ratings00 Ratings
Candidate development8.558 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.6
123 Ratings
9% above category average
When I Work
-
Ratings
Job Requisition Management8.790 Ratings00 Ratings
Company Website Posting8.7101 Ratings00 Ratings
Publish to Social Media8.889 Ratings00 Ratings
Job Search Site Posting8.595 Ratings00 Ratings
Duplicate Candidate Prevention7.485 Ratings00 Ratings
Applicant Tracking8.9112 Ratings00 Ratings
Notifications and Alerts9.1115 Ratings00 Ratings
Best Alternatives
BambooHRWhen I Work
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.2 out of 10
7shifts
7shifts
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 8.0 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Enterprise eTIME, by ADP
Enterprise eTIME, by ADP
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRWhen I Work
Likelihood to Recommend
9.0
(188 ratings)
10.0
(25 ratings)
Likelihood to Renew
9.2
(14 ratings)
10.0
(1 ratings)
Usability
8.8
(115 ratings)
9.0
(1 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
8.8
(93 ratings)
8.7
(19 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
8.8
(6 ratings)
8.0
(1 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHRWhen I Work
Likelihood to Recommend
BambooHR
Bamboo is well suited for organization and making things easier for employees and management. I really don't have anything negative to say about Bamboo. I love all of its features, and I also love that it allows us to upload photos. It's such a wonderful app!
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When I Work
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
BambooHR
  • I have contacted Customer Service several times and everyone I have spoken to has been amazing. I always get my questions answered in a friendly, professional and efficient manner.
  • BambooHR is extremely user-friendly and easy to navigate.
  • I love that I can customize certain features according to our company's needs.
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When I Work
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
Read full review
Cons
BambooHR
  • I would love the ability to override e-signatures if needed. Sometimes, they get stuck in a person's inbox because that particular person is out on PTO. As the admin, I would love the ability to override that if needed.
  • I hope the benefit portal has more connected carriers. That would be a bonus.
  • We are allowing re-hires to complete onboarding paperwork before their hire date. They can't access Bamboo HR until the hire date.
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When I Work
  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
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Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
When I Work
It's a powerful tool for employee management and intuitive to use.
Read full review
Usability
BambooHR
BambooHR makes things so easy. It's a very user-friendly application, with most things being easy to understand inherently and the handful of things that aren't easy to learn either via help from customer service or the hundreds of training videos and documents available to you. I've seamlessly taught the platform to multiple employees, some of them contractors and not very good at computer things.
Read full review
When I Work
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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When I Work
No answers on this topic
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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When I Work
No answers on this topic
Support Rating
BambooHR
BambooHR support is very responsive, which I appreciate. They really aim to provide the answer on the first attempt, and if they have clarifying questions, they dive right into them to assist and fully come to a conclusion. If there is no solution to your roadblock, they will submit or ask you to submit a product enhancement request for consideration.
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When I Work
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
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When I Work
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
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When I Work
No answers on this topic
Implementation Rating
BambooHR
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
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When I Work
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
BambooHR
BambooHR was a significant cost savings for us compared to Paylocity. As we compared both systems, Paylocity might have a few more bells and whistles, but BambooHR's simplicity and price tag made It a much better fit for us as we transitioned to an HRIS and payroll platform.
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When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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When I Work
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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When I Work
No answers on this topic
Professional Services
BambooHR
VERY professional!
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When I Work
No answers on this topic
Return on Investment
BambooHR
  • Gave more time back to HR, Directors, and Managers by providing options for easy reports and a place to have all the information.
  • PTO! This has given so much time back to accounting as they no longer have to manually calculate PTO and it's also allowed our team to feel more comfortable to take time off by having an official way to ask off and see what their balances are.
  • Onboarding and offboarding: this has helped HR with the many many tasks of helping team members come onboard as well as when they leave a company.
  • Professionalism: the ability to create forms and has stepped up our game for new hires and even tracking things we have needed our team to fill out!
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When I Work
  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
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ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting