What users are saying about
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Top Rated
248 Ratings
55 Ratings

BambooHR

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Top Rated
248 Ratings
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Score 8.5 out of 100
55 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Human Resource Management

    8.3

    BambooHR

    83%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 7/7 features

    Employee demographic data

    8.3
    83%
    62 Ratings
    N/A
    0 Ratings

    Employment history

    9.0
    90%
    68 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    8.7
    87%
    68 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    8.3
    83%
    61 Ratings
    N/A
    0 Ratings

    Organizational charting

    8.0
    80%
    66 Ratings
    N/A
    0 Ratings

    Organization and location management

    8.3
    83%
    61 Ratings
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    7.5
    75%
    40 Ratings
    N/A
    0 Ratings

    Payroll Management

    8.4

    BambooHR

    84%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 7/7 features

    Pay calculation

    8.3
    83%
    35 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    8.1
    81%
    30 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    8.6
    86%
    15 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    7.9
    79%
    41 Ratings
    N/A
    0 Ratings

    Direct deposit files

    8.4
    84%
    41 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    8.6
    86%
    42 Ratings
    N/A
    0 Ratings

    Reimbursement management

    8.8
    88%
    22 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    9.1

    BambooHR

    91%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 3/3 features

    Approval workflow

    9.4
    94%
    67 Ratings
    N/A
    0 Ratings

    Balance details

    9.1
    91%
    59 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    8.6
    86%
    52 Ratings
    N/A
    0 Ratings

    Employee Self Service

    8.6

    BambooHR

    86%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 5/5 features

    View and generate pay and benefit information

    9.0
    90%
    47 Ratings
    N/A
    0 Ratings

    Update personal information

    9.0
    90%
    74 Ratings
    N/A
    0 Ratings

    View company policy documentation

    8.7
    87%
    60 Ratings
    N/A
    0 Ratings

    Employee recognition

    7.2
    72%
    52 Ratings
    N/A
    0 Ratings

    View job history

    9.2
    92%
    69 Ratings
    N/A
    0 Ratings

    Asset Management

    8.4

    BambooHR

    84%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 1/1 features

    Tracking of all physical assets

    8.4
    84%
    32 Ratings
    N/A
    0 Ratings

    HR Reporting

    7.6

    BambooHR

    76%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 3/3 features

    Report builder

    7.7
    77%
    53 Ratings
    N/A
    0 Ratings

    Pre-built reports

    7.9
    79%
    52 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    7.3
    73%
    44 Ratings
    N/A
    0 Ratings

    Onboarding

    8.1

    BambooHR

    81%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 2/2 features

    New hire portal

    8.2
    82%
    55 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    8.0
    80%
    53 Ratings
    N/A
    0 Ratings

    Performance and Goals

    8.1

    BambooHR

    81%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 4/4 features

    Corporate goal setting

    8.1
    81%
    33 Ratings
    N/A
    0 Ratings

    Individual goal setting

    8.5
    85%
    38 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    8.1
    81%
    29 Ratings
    N/A
    0 Ratings

    Performance tracking

    7.8
    78%
    34 Ratings
    N/A
    0 Ratings

    Performance Management

    8.0

    BambooHR

    80%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 5/5 features

    Performance plans

    7.9
    79%
    39 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    8.1
    81%
    38 Ratings
    N/A
    0 Ratings

    Review status tracking

    7.8
    78%
    39 Ratings
    N/A
    0 Ratings

    Review reminders

    8.4
    84%
    41 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    7.9
    79%
    36 Ratings
    N/A
    0 Ratings

    Succession Planning

    7.8

    BambooHR

    78%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 4/4 features

    Create succession plans/pools

    7.8
    78%
    23 Ratings
    N/A
    0 Ratings

    Candidate ranking

    7.9
    79%
    27 Ratings
    N/A
    0 Ratings

    Candidate search

    7.8
    78%
    27 Ratings
    N/A
    0 Ratings

    Candidate development

    7.9
    79%
    24 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    8.1

    BambooHR

    81%

    When I Work

    Feature Set Not Supported
    N/A
    BambooHR ranks higher in 7/7 features

    Job Requisition Management

    8.0
    80%
    32 Ratings
    N/A
    0 Ratings

    Company Website Posting

    8.3
    83%
    36 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    7.6
    76%
    33 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    8.4
    84%
    33 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    7.4
    74%
    29 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    8.2
    82%
    40 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    8.7
    87%
    42 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • BambooHR is rated higher in 2 areas: Usability, Implementation Rating
    • When I Work is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • BambooHR and When I Work are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.9

    BambooHR

    89%
    80 Ratings
    9.0

    When I Work

    90%
    24 Ratings

    Likelihood to Renew

    10.0

    BambooHR

    100%
    3 Ratings
    10.0

    When I Work

    100%
    1 Rating

    Usability

    9.1

    BambooHR

    91%
    3 Ratings
    9.0

    When I Work

    90%
    1 Rating

    Availability

    10.0

    BambooHR

    100%
    1 Rating

    When I Work

    N/A
    0 Ratings

    Performance

    9.0

    BambooHR

    90%
    1 Rating

    When I Work

    N/A
    0 Ratings

    Support Rating

    8.4

    BambooHR

    84%
    26 Ratings
    8.7

    When I Work

    87%
    37 Ratings

    Online Training

    10.0

    BambooHR

    100%
    1 Rating

    When I Work

    N/A
    0 Ratings

    Implementation Rating

    10.0

    BambooHR

    100%
    2 Ratings
    8.0

    When I Work

    80%
    2 Ratings

    Product Scalability

    10.0

    BambooHR

    100%
    1 Rating

    When I Work

    N/A
    0 Ratings

    Likelihood to Recommend

    BambooHR

    Overall BambooHr has excelled in satisfying our needs. It performs well as a one-stop-shop for HR challenges. It has benefitted us as an excellent repository for personnel information both in processing prospective and new hires, as well as existing employees. It provides a fairly simple, but [the] straightforward system for managing and using time off. Some areas do need some work, however. There is no ability to set up a default set of time-off types/accruals for a new hire, which means this has to be done manually for each new employee. This creates a lot of opportunities for human error. It also has a very opaque and unhelpful API when it comes to the management of the time data; Whereas the rest of the API is exceptional. Lastly, the ability to request time off only allows for a flat number of hours in a day; it doesn't allow the employee to request specific times. As a result, we rely on the employee and manager to communicate the time successfully in the notes field. There is a big difference between arriving 1 hour late, leaving 1 hour early, and stepping out for an extended lunch.
    Read full review

    When I Work

    I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
    Read full review

    Pros

    BambooHR

    • BambooHR has a top-notch electronic onboarding process. It is fully customizable and works very well with applicants of all technological capabilities. Onboarding allows you to add every step the new employee and the business partners must complete through timed, dated, notifications, digital documents, e-signatures, and a back-end administrative ability to follow up.
    • BambooHR has good applicant tracking system. They currently integrate with indeed and ZipRecruiter. However, it is easy to create links for other platforms with the ability to distinguish where you are getting recruiting traction. In addition the ability to rate, and communicate about an applicant is confidential between the hiring managers and HR. Also, there is an easy way to create a candidate pool of eligible candidates for later passive recruiting, that is called Talent Pools.
    • BambooHR has a unique feature called Announcements. This function allows various announcements to go out via email, through the application, or a combination of both to directed target audiences or the entire company.
    • BambooHR also sends out announcements (customizable) on every new hire. This allows folks to see who is starting and learn a bit about them before they meet them.
    • BambooHR has a great function for tracking time by the task or job. This is great for tracking productivity gaps for administrative positions or job costing for positions that have billable hours.
    • BambooHR also has easy to organize digital documents. You can easily upload documents via drop and drag. Documents can be added to folders and then downloaded later if an employee terminates.
    • Goal in performance management are very good, they follow the SMART methodology but there is no way to attach them to a performance review. They do allow the employee to adjust using a slide bar and you can attach people to a goal. In addition it notifies the supervisor but you cannot shut off notifications.
    Read full review

    When I Work

    • When I Work allowed me to color-code each employee's schedule.
    • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
    Read full review

    Cons

    BambooHR

    • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
    • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
    Read full review

    When I Work

    • You cannot view inactive employees on the app.
    • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
    • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
    Read full review

    Pricing Details

    BambooHR

    Starting Price

    $59 per month

    Editions & Modules

    BambooHR editions and modules pricing
    EditionModules
    12 Employees$991

    Footnotes

    1. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional Call for Quote

    Additional Details

    After 12 employees, each additional employee is $8.25 each. To run payroll for employees is an additional $75 a month for $10 employees, with each additional employee being $4.25. Adding performance management is $4.25 a month and tracking features are $3.00 a month.

    When I Work

    Starting Price

    $4 per month per user

    Editions & Modules

    When I Work editions and modules pricing
    EditionModules
    Essentials$41
    Advanced$62
    Complete$83

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    BambooHR

    We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
    Read full review

    When I Work

    It's a powerful tool for employee management and intuitive to use.
    Read full review

    Usability

    BambooHR

    Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
    Read full review

    When I Work

    While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
    Read full review

    Reliability and Availability

    BambooHR

    Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
    Read full review

    When I Work

    No answers on this topic

    Performance

    BambooHR

    I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
    Read full review

    When I Work

    No answers on this topic

    Support Rating

    BambooHR

    Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
    Read full review

    When I Work

    Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
    Read full review

    Online Training

    BambooHR

    The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
    Read full review

    When I Work

    No answers on this topic

    Implementation Rating

    BambooHR

    it was very easy to sign up, quick and we could use the site very quickly as well.
    Read full review

    When I Work

    Make certain your team knows how to turn off alerts and utilise the system.
    Read full review

    Alternatives Considered

    BambooHR

    I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
    Read full review

    When I Work

    When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
    Read full review

    Scalability

    BambooHR

    There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
    Read full review

    When I Work

    No answers on this topic

    Return on Investment

    BambooHR

    • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
    • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
    Read full review

    When I Work

    • Has cut down on the time I spend scheduling.
    • Makes estimating payroll simple.
    • Is convenient for staff to use because they can utilize it on their own device.
    • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
    Read full review

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